StarTech.com Thunderbolt TB3CDOCKDP User manual

Manual Revision: 12/18/2019

User Manual

For the latest information and specications visit

www.startech.com/TB3CDOCKDP

Thunderbolt™ 3 Dock with USB-C Laptop

Compatibility | Dual 4K DisplayPort | 60W PD

Actual product may vary from photos

SKU#: TB3CDOCKDP

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

Compliance Statements

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment o and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit dierent from that to

which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

Use of Trademarks, Registered Trademarks, and other

Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and

other protected names and/or symbols of third-party companies not related in

any way to StarTech.com. Where they occur these references are for illustrative

purposes only and do not represent an endorsement of a product or service

by StarTech.com, or an endorsement of the product(s) to which this manual

applies by the third-party company in question. Regardless of any direct

acknowledgement elsewhere in the body of this document, StarTech.com

hereby acknowledges that all trademarks, registered trademarks, service marks,

and other protected names and/or symbols contained in this manual and

related documents are the property of their respective holders.

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Safety Statements

Safety Measures

• Wiring terminations should not be made with the product and/or electric

lines under power.

• Product installation and/or mounting should be completed by a certied

professional as per the local safety and building code guidelines.

• Cables (including power and charging cables) should be placed and routed

to avoid creating electric, tripping or safety hazards.

Mesures de sécurité

• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit

et/ou les câbles électriques sont sous tension.

• L’installation et/ou le montage du produit doit être réalisé par un

professionnel certié et dans le respect des normes locales et du code de

construction local.

• Les câbles (y compris les câbles d’alimentation et de chargement) doivent

être placés et acheminés de façon à éviter tout risque électrique, de chute ou

de sécurité

安全対策

• 電源が入っている状態の製品または電線の終端処理を行わないでくださ

い。

• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に

従い、有資格の専門業者が行うようにしてください。

• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し

を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう

にしてください。

Misure di sicurezza

• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le

linee elettriche sotto tensione.

• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un

tecnico professionale certicato che conosca le linee guida locali sulle norme

edilizie e sulla sicurezza.

• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati

e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o

pericoli per la sicurezza.

iii

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Säkerhetsåtgärder

• Montering av kabelavslutningar får inte göras när produkten och/eller

elledningarna är strömförda.

• Installation och/eller montering får endast göras av behöriga yrkespersoner

och enligt gällande lokala förordningar för säkerhet och byggnormer.

• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så

sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

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Table of Contents

Compliance Statements........................................................................i

Safety Statements..................................................................................ii

Product Diagram....................................................................................1

Front View.................................................................................................................................................... 1

Rear View...................................................................................................................................................... 2

Product Information..............................................................................3

Package Contents ..................................................................................................................................... 3

Requirements ............................................................................................................................................. 3

Operating Temperature .......................................................................................................................... 4

Installation ..............................................................................................4

Powering the Docking Station ............................................................................................................. 4

Driver Installation...................................................................................................................................... 5

Connecting a Host..................................................................................5

Thunderbolt 3 Host................................................................................5

USB-C Host................................................................................................................................................... 6

Connecting Peripherals.........................................................................6

USB-A Port (Charging)............................................................................................................................. 6

3.5 mm Audio Port.................................................................................................................................... 7

RJ45 Port (Network Device)................................................................................................................... 8

USB-A Port ................................................................................................................................................... 8

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USB-C Port (Charging) ............................................................................................................................. 8

USB-C Port ................................................................................................................................................... 9

DisplayPort Port......................................................................................................................................... 9

Compatible Active Adapters................................................................................................................. 10

LED Indicators.........................................................................................11

Power LED.................................................................................................................................................... 11

RJ45 LED....................................................................................................................................................... 11

Video Resolution....................................................................................12

Mounting the Docking Station ............................................................13

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Product Diagram

Front View

1Power LED 4USB-A Port

2Thunderbolt 3 Host

Port 53.5 mm Audio Port

3Mounting Holes x 4

(bottom) 6Lock Slot (side)

1 2 3 4 5

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Rear View

1USB-A Ports x 2 4USB-C Ports x 2

2DisplayPort Ports

x 2 5DC 20V Port

3RJ45 Port

1 2

345

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Product Information

Package Contents

• Docking Station x 1

• Universal Power Adapter x 1

• Power Cords (NA/JP, ANZ) x 2

• Thunderbolt 3 Cable (0.7 m) x 1

• User Manual x 1

Requirements

For the latest requirements, please visit

www.startech.com/TB3CDOCKDP.

Host

• Host Computer with a Thunderbolt 3 or USB-C Port x 1

Note: The Thunderbolt 3 or USB-C port must support USB

Power Delivery to power and charge the Host Computer.

Display

• Displays (DisplayPort input) x 2

Note: To connect to a dierent display (HDMI, VGA, or USB-

C), an additional adapter (sold separately) is required. See

the Compatible Active Adapters section for further details.

Cables

• DisplayPort Cable x 1

• Thunderbolt 3 Cable x 1

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Operating System

• Windows® 8 or 10

• macOS 10.12 10.13 or 10.14

Operating Temperature

Due to the high performance of Thunderbolt technology,

Thunderbolt products sometimes generate more heat than

traditional hardware. Therefore, it’s normal for the docking

station to warm up when in use. As such, it’s recommended that

you don’t place your laptop on the docking station’s surface, as

doing so will result in even higher temperatures.

These higher temperatures do not present a safety hazard to

users or to hardware.

Installation

Powering the Docking Station

1. Select the appropriate regional Power Cord and connect it

to the Universal Power Adapter.

2. Connect the Universal Power Adapter to the DC 20V Port

on the Docking Station and to an AC Electrical Outlet.

DC 20V Port

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