Sharp MX-C250F User manual

5/08/2015

MX-C250F

MX-C300W

MX-C301W

Technical Handy Guide

AUGUST 2015

CONTENT

Product Specification

Watermark Update

Product Options

EEPROM Handling Procedure

Consumables

HDD Replacement Procedure

Initial Setup

SD Card Replacement Procedure

Colour Calibration

Firmware & Print Driver Revision

Maintenance

Test Simulation

Updated

Operating System Support

Updated

Trouble Codes

Electrical

Sensor Location

Wireless LAN Setup

NEW

Jam Cause Codes

MX-C250/300 Firmware Upgrade

Repair Hints

MX-C301W Firmware Upgrade

Technical Bulletin Index

MX-C301W Firmware Recovery

Document Reference

E-Manual Update

Notes

PRODUCT SPECIFICATION

SHARP

MX-C250F

MX-C300W

MX-C301W

GENERAL SPECIFICATION:

Type:

Desktop

Original Paper Size:

Max. A4

Printed paper Size:

Tray: A4R –A5R, 8.5 x 11R –5.5 x 8.5R,

Bypass: A4R –A6R, 8.5 x 14 –5.5 x 8.5R, Envelope, Custom

Standard Paper Capacity:

300 (250-sheet + 50-sheet Multi bypass)

Maximum Paper Capacity:

800 (250-sheet+ 50-sheet Multi bypass + opt 500-sheet)

Paper Weight:

Tray: 60 g/m2 –105 g/m2, Bypass: 55 g/m2 –220 g/m2

Output Capacity:

150 sheets (Face down)

Warm-up Time:

29 sec

18 sec

Resolution (dpi):

600 x 600

9600 (equivalent) x 600

Memory:

512 MB

SD Card: 4 GB,

ICU: 2GB(STD),

PCL Accelerator:

1GB(STD), 2GB(Opt)

HDD:

N/A

Std: 250GB

Duplex:

Std. (60 g/m2 –105 g/m2)

LCD:

Mono 5-line LCD

Colour 7”

Dimensions (WDH):

429 x 509 x 398 mm

429 x 509 x 421 mm

429 x 569 x 474 mm

Weight:

28kg

29kg

33kg

Machine Life:

300K or 5 Years (whichever comes first)

Average Monthly Volume:

1-2K, Max 3K

1-3K, Max 5K

ENVIRONMENTAL:

Power Consumption:

1.15kW

1.3kW

TEC Value (Standard Tier 2):

1.69kWh

2.01kWh

2.2kWh

Noise (Sound Pressure):

Ready: 37.9db (STD),

Operation: 54.3db (Max)

Ready: 34.3db (STD),

Operation: 55.5db (Max)

Ready: 23.1db (STD),

Operation: 54.5db (Max)

COPIER SPECIFICATION:

Copy Speed (Max):

Col & B/W: 25 ppm

Col & B/W: 30 ppm

E-Sort:

Yes / Yes

First Copy Time (OC):

Colour: 18 sec / B/W 10 sec

Colour: 7.4 sec

B/W 6.3 sec

First Copy Time (SPF/RSPF):

SPF: Colour 22 sec / B/W 14 sec

RSPF: Colour 25 sec / B/W 16 sec

Colour 11 sec

B/W 7.6 sec

Continuous Copy:

Max 999

Tandem Copy:

Not Supported

Scan Resolution:

Platen: 600 x 600 dpi / 600 x 400 dpi (default)

SPF / RSPF: 600 x 600 dpi / 600 x 300 dpi (default)

Zoom Range:

25 - 400% (Document Feeder: 25 –200 %)

DOCUMENT FEEDER:

Type:

STD: SPF

STD: RSPF

Original Capacity:

35 sheets (85 g/m2)

50 sheets (85 g/m2)

Max. Replacement Speed:

Colour: 9 opm, B/W: 18 opm (Copy/Scan),

9 opm (Fax)

Colour: & B/W: 35 opm

SHARP

PRODUCT SPECIFICATION

MX-C250F

MX-C300W

MX-C301W

DOCUMENT FILING:

Capacity:

N/A

20GB (Quick Folder) +

100GB (Main/Custom

Folder)

Quick Folder:

Max. 10,000 pages or

1000 files.

Main & Custom Folder:

Max. 20,000 pages or

3000 files

User Registrations:

1000

Preview Thumbnails:

Supported

PRINTER SPECIFICATION:

Print Speed (Max.):

Col & B/W: 25 ppm

Col & B/W: 30 ppm

PDL (Emulation):

STD: PCL6, Postscript 3

Opt. XPS [MX-PUX1 &

2GB Expansion RAM]

Interface:

USB 2.0, 10Base-T, 100Base-TX

USB 2.0, 10Base-T,

100Base-TX, 1000Base-T

Protocol:

TCP/IP (IPv4, IPv6)

Supported OS:

Windows® XP*/ Vista*, Windows® 7*, Windows® 8*, Windows® 8.1*,

Windows® Server 2003* / 2008* / 2008R2 / 2012 / 2012R2 (*32/64bit).

Mac OSX 10.4.x, 10.5.x, 10.6.x, 10.7.x, 10.8.x, 10.9.x

XPS - Windows Vista only (Opt: MXPUX1 & 2GB Expansion RAM

for MX-C301W only)

Bundled Utility Software:

Status Monitor

Tandem Print:

Not supported

Airprint Support:

Supported using Third Party Solution only.

Sharpdesk Mobile:

Supported

SCANNER [IMAGE SEND]:

Requirement:

STD

Type:

Colour

Resolution:

100, 200, 300, 400, 600 dpi

File Format:

Mono: TIFF, XPS, PDF, PDF/A & Encrypted PDF,

Colour: TIFF, JPEG, XPS, PDF, PDF/A & Encrypted PDF,

Duplex:

Not supported

Supported

Destination:

Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, USB Memory, TWAIN / WIA

compliant, HDD [MX-C301W only], I-Fax (SMTP - MX-C301W only)

LDAP:

Supported

Bundled Utility software:

Network Scan Tool, Sharpdesk 3.3 (1 license),

FACSIMILE:

Requirement:

STD

Communication Formula:

Super G3

Communication Line:

PSTN

Transmission Speed:

2sec.range (Super G3/JBIG) 6sec.range (G3/ECM)

Dial Registration:

Max 1000

Document Size:

A3 - A5,

Compression:

MH,MR,MMR,JBIG

Inbound Routing:

Yes (Network Folder only)

PC Fax:

Yes (For Windows only)

PRODUCT SPECIFICATION

SHARP

MX-C250F

MX-C300W

MX-C301W

WIRELESS LAN:

Requirement:

N/A

STD

Compliant Regulation:

IEEE802.11n/g/b

Access Mode:

Infrastructure mode,

Software AP mode (Adhoc).

Security:

WEP, WPA Personal, WPA2 Personal

Center frequency/ Channel:

IEEE802.11n max 150M bps

IEEE802.11 n/g/b: 2.4 GHz / 1-13ch

Transmission Rate:

IEEE802.11g max. 54M bps

IEEE802.11b max 11 M bps

Max Number of Connections:

Infrastructure Mode: As defined by the Access

Point/Router.

Software AP Mode: 5 concurrent connections.

SHARP

PRODUCT OPTIONS

MX-C301W

MX-PUX1

XPS Expansion

MX-PF10

Barcode Font

MX-FWX1

Internet Fax Kit

MX-AMX1

Application Integration Module

MX-AMX2

Application Communication Module

MX-AMX3

External Account Module

MX-CS11

Paper Feed Unit

MX-C250F

MX-C300W

PRODUCT OPTIONS

SHARP

Machine Options

MX-C301W

Model

Description

Comment

MX-CS11

1 x 500 sheet paper feed unit

MX-PUX1

XPS expansion kit

Requires 2GB Expansion RAM

2GB Expansion memory board for MXPUX1

Local Purchase

MX-PF10

Barcode font kit

MX-FWX1

Internet-Fax expansion kit

MX-FR46U

Data security kit (Commercial version)

MX-AMX1

Application integration module

MX-AMX2

Application communication module

MX-AMX3

External account module

MX-USX1

Sharpdesk Additional license kit (1 license)

MX-USX5

Sharpdesk Additional license kit (5 licenses)

MX-US10

Sharpdesk Additional license kit (10 licenses)

MX-US50

Sharpdesk Additional license kit (50 licenses)

MX-USA0

Sharpdesk Additional license kit (100 licenses)

MX-UN01A

Sharp OSA-Network Scanner Tool (1 license)

Requires MX-AMX2

MX-UN05A

Sharp OSA-Network Scanner Tool (5 licenses)

MX-UN10A

Sharp OSA-Network Scanner Tool (10 licenses)

MX-UN50A

Sharp OSA-Network Scanner Tool (50 licenses)

MX-UN1HA

Sharp OSA-Network Scanner Tool (100 licenses)

Machine Options

MX-C250F, MX-C300W

Model

Description

Comment

MX-CS11

1 x 500 sheet paper feed unit

MX-USX1

Sharpdesk Additional license kit (1 license)

MX-USX5

Sharpdesk Additional license kit (5 licenses)

MX-US10

Sharpdesk Additional license kit (10 licenses)

MX-US50

Sharpdesk Additional license kit (50 licenses)

MX-USA0

Sharpdesk Additional license kit (100 licenses)

SHARP

CONSUMABLES

MX-C250F

MX-C300W

MX-C301W

Product Code

Description

Approx. Life

MX-C30GTB

Black Toner Cartridge

(A4 @ 5%)

MX-C30GTC

Cyan Toner Cartridge

(A4 @ 5%)

MX-C30GTM

Magenta Toner Cartridge

(A4 @ 5%)

MX-C30GTY

Yellow Toner Cartridge

(A4 @ 5%)

MX-C30DR

Drum Cartridge

Colour: 45k*

Mono: 75k*

MX-C30GVB

Black Developer Cartridge

75k

MX-C30GVC

Cyan Developer Cartridge

45k

MX-C30GVM

Magenta Developer Cartridge

45k

MX-C30GVY

Yellow Developer Cartridge

45k

SERVICE

MX-C30FU

Fusing Unit for MX-C250/300 only.

150k

MX-C33FU

Fusing Unit for MX-C301W only.

150k

MX-C30U1

Primary Transfer Unit

150k

MX-C30HB

Toner Collection Container

Notes:

Toner starter pack is supplied with MX-C250F/300W/301W –Approx. CMYK life (A4 @ 5%) = 1k.

CMYK Developer Cartridge is also supplied/preinstalled with MX-C250F/300W/301W.

* The consumable life is specified by 575K rotations therefore, the page count life indicated above is for

approx. guidance only.

INITIAL SETUP

SHARP

TONER INSTALLATION & REPLENISHMENT

Developer setup has been executed during machine production therefore, it is

not necessary to execute Sim25-02 after unpacking the machine.

Remove Protective Caps from Developer Units (x4).

(Please retain the Caps as they are used for transporting).

Install CMYK Toner Cartridges.

Caution:

DO NOT open any Exterior Cover, Power OFF/ON or enter Simulation Mode

during Initial Toner Replenishment.

PRODUCT ACTIVATION & FIRMWARE UPGRADE

Activation of Optional Product.

Sim 22-05 Check Firmware version(s):- Upgrade to latest version.

INITIAL SETUP

Sim 26-06 Machine Destination.

Sim 26-35 Set Multi Error Counter Set to 1 (Multi Count).

Sim 55-03 Process Mixed Size Pages (orientation) when Printing in Duplex:-

SSW 3-6, 0 = Disable, 1 = Enable.

Sim 55-03 Toner Remain Status Display: SSW 22-5, 0 = Disable, 1 = Enable

[MX-C301W only].

System Settings: Adjust Date/Time (Inc. Daylight Saving setting).

Network Settings –Print Port Settings: Disable WSD.

Set cassette size by adjusting the guides in the cassette.

PRINT IMAGE POSITION & MAGNIFICATION

Manual Adjustment:-

Sim 50-10 BK MAG (inside dimension).

Measure the length of 14 squares around the centre area of the

test print and check whether the length is 140 +/- 0.7mm.

Sim 50-10 Image Off Centre Adjustment.

Sim 50-05 Printer Lead Edge & Void Adjust.

IMAGE SKEW & COLOUR REGISTRATION

Sim 50-22 Colour Registration/Skew & OPC Drum Phase Adjustment

Check/Adjust SKEW (CMY) so value is within the following range:-

SKEW_C : +/-30, SKEW_M : +/-40, SKEW_Y : +/-20 (Result=OK).

SHARP

INITIAL SETUP

HALF TONE COLOUR CALIBRATION

Sim 46-24 Colour Balance Adjustment/Calibration [MX-C250/300 only].

Sim 46-74 Colour Balance Adjustment/Calibration [MX-C301W only].

COPY IMAGE QUALITY

Check Image Quality (Copy Mode) –Density, Magnification, Lead Edge & Void.

If NG, perform the following adjustments as required:-

Sim 46-01 Copy Density Adjust. (Colour).

Sim 46-02 Copy Density Adjust. (B/W).

Sim 46-09 SPF Copy Density Adjust.

Manual Adjustment (Magnification, Lead Edge, Void, Off Centre etc).:

Sim 48-01 Magnification Adjustment (OC & SPF).

Sim 50-01 Lead/Rear Edge, Loss & Void Adjust.

Sim 50-12 OC & SPF Off Centre Adjust.

PRINT IMAGE QUALITY

Check Image Quality (Print Mode) –Density.

Sim 64-05 PCL Density Test Page.

Sim 64-06 PS Density Test Page.

FACSIMILE

Sim 66-02 Fax SW Setting (Destination).

Sim 66-10 Fax Memory Clear.

OPTION CONFIGURATION

EXTERNAL ACCOUNTING MODULE –MX-AMX3

Sim 55-03 Auto clear function before Copy job execution:-

SSW 1-5 0 = Disable, 1 = Enable.

Sim 55-03 USB Card Reader detection control:-

SSW 6-8 0 = Disable, 1 = Enable.

Sim 55-03 Continuous print mode (job queuing for OSA):-

SSW 24-7 0 = Disable, 1 = Enable.

INITIAL SETUP

SHARP

MFP DATA BACKUP

Sim 22-06 Data Simulation Print.

Device Clone & Storage Backup.

Sim 56-01 Backup EEPROM Data to HDD [MX-C301W only].

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