Sharp MX-M904 User manual

19/12/2012

MX-M9044

MX-M1054

MX-M1204

Technical Handy Guide

December 2012 Version 1.1 (draft)

Content

Machine Specification 2 HDD Replacement Procedure 34

Machine Options 5 MX-EB15 Mirroring Kit 36

Consumables 7 SD Card Replacement Procedure 40

Initial Set-up 9 CF Card Replacement Procedure 41

Density & Gradation Adjustment 12 Firmware & Print Driver Revision 42

Maintenance 14 Test Simulation 43

Operating System Support 20 Trouble Codes 49

Electrical 21 Sensor Location 55

Coin Vend Interface 22 Jam Cause Codes 58

Firmware Upgrade 24 Repair Hints 68

Firmware Recovery 28 Technical Bulletin Index 71

E-Manual Update 30 Document Reference 72

Watermark Update 32 Notes 73

Machine Specification

2 SHARP Document Solution Centre

MX-M904

MX-M1054

MX-M1204

General Specification

Type:

Console

Original paper size:

Max. A3

Printed Paper Size:

Tray : A3W-A5R, Bypass : SRA3-A5R

Standard Paper Capacity:

3,100 (1200 + 800 sheets, 500 sheet x 2, 100-sheet Multi bypass)

Maximum Paper Capacity:

13,500 (1200 + 800 sheets, 500 sheet x 2, 500 sheet bypass,

2500 sheet x 4 LCT)

Paper Weight:

Tray 1 & 2: 60-105 g/m2Tray 3 & 4 : 60g/m2-220g/m2

Bypass : 52g/m2-300g/m2 (except MXMF11)

Warm-up Time:

210 sec

Operation Panel:

10.1” Colour WSVGA

Resolution (Max):

600 x 600dpi, 1200 x 1200dpi, 9600 (equivalent) x 600dpi

Memory:

SD Card: 4 GB (STD), ICU Main:1 GB (STD.), ICU Sub: 1 GB,

SOC: 3 GB (STD),

HDD Capacity:

1TB

Duplex:

STD (60g/m2-220g/m2)

Dimensions (WDH):

1084 x 790 x 1237 mm

Weight:

295kg

Average Monthly Volume:

60-250K, Max 350K

100-350K, Max 500K

Environmental

Power Consumption:

2.76kW

2.99kW

TEC Value (Measured):

12.58kWh

15.72kWh

17.31kWh

Noise (Measured):

Operating: 77db (Max)

Copier Specification

Copy Speed (Max.):

B/W: 90 ppm (A4),

48 ppm (A3)

B/W: 105 ppm (A4),

52 ppm (A3)

B/W: 120 ppm (A4),

54 ppm (A3)

E-Sort / SOPM:

Yes / Yes

First Copy Time (OC):

4.0sec

3.2sec

First Copy Time (DSPF):

6.3sec 5.5sec 5.5sec

Continuous Copy:

Max 9,999

Scan Resolution:

600 x 600 dpi / 600 x 400 dpi / 600 x 600 dpi

Zoom Range:

25 - 400% (DSPF 25 - 200%)

Tandem Copy:

STD (with MX-M904/1054/1204 series)

Document Feeder

Type:

STD: DSPF

Original capacity:

Max 250 sheets (80 g/m2)

Max Replacement Speed:

Copy/Image Send Mode: 120 opm (simplex), 200 (duplex).

Document Filing STD

Capacity:

10GB (Quick Folder) + 250GB (Main/Custom Folder)

Quick/Main Folder:

Max: 3,000 pages (Quick), 35,000 pages (Main/Custom) or 5,000 files

User Registrations:

1000

Preview Thumbnails:

Supported (includes Advanced Edit Mode)

Machine Specification

SHARP Document Solution Centre 3

MX-M904

MX-M1054

MX-M1204

Document Filing STD

Capacity:

10GB (Quick Folder) + 250GB (Main/Custom Folder)

Quick/Main Folder:

Max: 3,000 pages (Quick), 35,000 pages (Main/Custom) or 5,000 files

User Registrations:

1000

Preview Thumbnails:

Supported (includes Advanced Edit Mode)

Printer

Print Speed (Max.):

B/W: 90 ppm (A4),

48 ppm (A3)

B/W: 105 ppm (A4),

52 ppm (A3)

B/W: 120 ppm (A4),

54 ppm (A3)

PDL (Emulation):

STD: PCL6, Adobe® PostScript®3

Opt: XPS [MX-PUX1]

Interface:

USB2.0, 10Base-T / 100Base-TX / 1000BaseT

Protocol:

TCP/IP (IPv4, IPv6), IPX/SPX (Netware), Ether Talk

Supported OS:

Windows® XP*, Windows® Vista*, Windows® 7*

Windows® Server 2003* / 2008* / 2008R2 (*32/64bit).

Mac OS X10.4.11, 10.5 to 10.5.8, 10.6 to 10.6.8, 10.7 to 10.7.4, 10.8

XPS - Windows Vista only (Opt: MX-PUX1)

Bundled Utility Software

Status Monitor

USB Direct Print (Pull):

STD: JPEG, TIFF, PRN, PCL, PDF, Encrypted PDF & PS.

XPS: MX-PUX1 is required.

Tandem Print:

Yes (with MXM904/1054/1204 series)

Network Scanner

Requirement:

STD

Resolution:

100, 150, 200, 300, 400, 600 dpi

Format:

Mono: TIFF, XPS, PDF, PDF/A & Encrypted PDF,

Colour: TIFF, JPEG, XPS, PDF, PDF/A & Encrypted PDF,

Opt: MX-EB11 Compact PDF

Duplex:

Yes

Destination:

Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, HDD,

TWAIN / WIA compliant, I-Fax (SMTP)

User Registrations:

Max 500 (one touch), 500 (group)

Bundled Utility Software:

Network Scan Tool, Sharpdesk v3.3 (1 license)

Facsimile

Requirement:

Opt : MX-FX11

Communication Formula:

Super G3

Transmission Speed:

2sec.range(Super G3/JBIG) 6sec.range(G3/ECM)

Communication Line:

PSTN

Dial Registration:

Max 2000

Document Size:

A3 - A5,

Compression:

MH,MR,MMR,JBIG

Inbound Routing:

Yes (TIFF, XPS & PDF Format)

PC Fax:

Yes (For Windows only)

Machine Specification

4 SHARP Document Solution Centre

MX-M904, MX-M1054, MX-M1204

Multi Bypass Tray

Model:

Opt: MX-MFX1 [For Main Body] Opt: MX-MF11 [For MXLC13 only]

Paper Capacity (80 g/m

100 sheets 500 sheets

Paper Size:

SRA3-A5R SRA3-A5R

Paper Weight:

52-300 g/m

55-220 g/m

Large Capacity Tray

Model:

Opt: MX-LCX3N

For MXM904 only Opt: MX-LC12 Opt: MX-LC13

Paper Capacity (80 g/m

3000 sheets 3500 sheets 2 x 2500 sheets

Paper Size:

A3W-A4R, A4, B5 SRA3-B5R,

Paper Weight:

60-220 g/m

55-300 g/m

Finisher – 50 sheet staple

Model:

Opt: MX-FN24

For MXM904 only

Opt: MX-FN25

For MXM904 only

Type:

Staple Finisher Saddle Finisher

Output Capacity:

250 + 3000 sheets 250 + 2000 sheets

Functionality:

50 sheet multi-staple,

A4: 50sheets / A3: 30sheets) ,

Off-set shifting,

Opt: Hole Punch [MX-PNX4]

50 sheet multi-staple

A4 : 50sheets / A3: 25 sheets) ,

Off-set shifting, Saddle stitch,

Opt: Hole Punch [MX-PNX4]

Saddle Stitch Ability:

N/A 15 sheets Max. (A3/B4/A4R)

Finisher – 100 sheet staple

Model:

Opt: MX-FN21 Opt: MX-FN22

Type:

4K Staple Finisher 4K Saddle Finisher

Output Capacity:

Max. 4250 sheets

Functionality:

100 sheet multi-staple

A4 : 100 sheets / A3 : 50 sheets ,

Off-set shifting,

Opt: Hole Punch [MX-PN13]

100 sheet multi-staple

A4 : 100 sheets / A3 : 50 sheets,

Off-set shifting, Saddle stitch

Opt: Hole Punch [MX-PN13]

Opt: Trimmer [MX-TM10]

Saddle Stitch Ability:

N/A 20 sheets Max.

(A3W, A3, B4, A4R, SRA3)

High Capacity Output

Model:

Opt: MX-ST10

Type:

Stacker

Output Capacity:

Top Tray: 250 sheets; Paper Stacking Tray: 5000 sheets (80 g/m2)

Functionality:

Offset (30mm – Paper stacking tray only)

Folding Unit

Model:

Opt: MX-FD10

Type:

Folding Unit

Functionality:

Z Fold

C Fold

Accordion Fold

Double Fold

Half Fold

Paper Size:

A3, B4, A4R A4R

Tray Capacity:

A3/B4: 70 sheets

A4R: 30 sheets

Up to 60mm

(equivalent to 40 sheets)

Up to 60mm

(equivalent to

25 sheets)

30 sheets

Consumables

SHARP Document Solution Centre 5

SYSTEM CONFIGURATION:

SYSTEM CONFIGURATION - OUTPUT DEVICES:

MX-LCX3N

LCC (A3)

MX-LC12

LCC (A4)

MX-SL10

Status Indicator

MX-MF11

Multi Bypass Tray

MX-LC13

Large Capacity

Tray

MX-LC13

Large Capacity

Tray

MX-RB17

Connection

Module

MX-RB16

Paper Pass

Module

MX-KB13

Keyboard MX-MFX1 **

Multi Bypass Tray

MX-FN21

100 sheet

Finisher

MX-FN22

100 sheet

Saddle Finisher

MX-RB13

Relay Unit

MX-FD10

Folding Unit

MX-CF11

Inserter

MX-ST10 *

High Capacity

Stacker

MX-FN25

Saddle Finisher

MX-FN24

Finisher

MX-RB18

Curl Correction

Unit

MX-ST10 *

High Capacity

Stacker

MX-CA10

Paper Cart

MX-CA10

Paper Cart

** Required for MINIMUM configuration.

* Up to TWO stackers can be configured together

MX-ST10 comes standard with one MX-CA10.

Refer to page 6 for full option listing

Consumables

6 SHARP Document Solution Centre

Machine Options

MX-M904 – MX-M1204

Model

Description

Comment

MX-LCX3N 3,000 sheets large capacity tray

MXMFX1 is required

For MXM904 only

MX-LC12

A4 large capacity tray

MXMFX1 is required

MX-LC13

Large capacity tray (2 drawers with Air feed)

MXRB16 is required

MX-MFX1 Multi bypass tray Must be installed, except when

MXLC13 is required.

MX-MF11

Multi-bypass tray

For MXLC13 only

MX-RB13 Paper Pass Unit (For Inserter & 100 sheet finisher)

For MXCF11 & MXFN21 or

MXFN22 when MXFD10 is NOT

required or installed.

MX-RB16

Paper pass unit for LCT

For MXLC13 only

MX-RB17 Connection/Bridge module for LCT Only required when connecting

two MXLC13s together

MX-FN24

4K Finisher (50 sheet staple)

For MXM904 only

MX-FN25

4K Saddle Finisher

MX-PNX4

Punch module (A: 2, B: 3, C: 4, D: 4 wide)

For MXFN24 or MXFN25

MX-FN21

4K Finisher (100 sheet staple)

MXRB18 is required

MX-FN22

4K Saddle Finisher (100 sheet staple)

MX-PN13

Punch module (A: 2, B: 3, C: 4, D: 4 wide)

For MXFN21 or MXFN22

MX-TM10

Trimmer module

For MXFN22 only

MX-RB18 Curl correction unit

Must be installed when

MXCF11, MXST10, MXFN21 or

MXFN22 are required.

MX-CF11 Inserter

MXRB18, MXFD10 or MXRB13 &

MXFN21 or MXFN22 required

MX-FD10 Paper folding unit

Requires MXRB18, MXFN21 or

MXFN22.

MX-ST10

High capacity stacker (includes 1 x Paper Cart)

Requires MXRB18

MX-CA10

Paper cart (Additional)

For MXST10

MX-PUX1

XPS expansion kit

MX-PF10

Barcode font kit

MX-FX11

Facsimile expansion kit

MX-FWX1

Internet-Fax expansion kit

AR-SU1

Stamp unit

MX-EB11

PDF high compression kit

MX-EB15

Mirroring kit

MX-AM10

Web browsing kit

MX-KB13

Keyboard unit

MX-SL10

Status Indicator

MX-AMX1

Application integration module

MX-AMX2

Application communication module

MX-AMX3

External account module

MX-FR38U

Data security kit (Commercial version)

MX-USX1

Sharpdesk Additional license kit (1 license)

MX-USX5

Sharpdesk Additional license kit (5 licenses)

MX-US10

Sharpdesk Additional license kit (10 licenses)

MX-US50/A0

Sharpdesk Additional license kit (50/100 licenses)

MX-UN01A

Sharp OSA-Network Scanner Tool (1 license)

MXAMX2 is required:

MX-UN05A

Sharp OSA-Network Scanner Tool (5 licenses)

MX-UN10A/50A

Sharp OSA-Network Scanner Tool (10 licenses)

MX-UN50A

Sharp OSA-Network Scanner Tool (50 licenses)

MX-UN1HA

Sharp OSA-Network Scanner Tool (100 licenses)

Consumables

SHARP Document Solution Centre 7

Machine Options

MX-M904 – MX-M1204

Model

Description

Comment

MX-GB50A

GBC Smart Punch Unit (A4)

MX-RB13 must follow unit

MX-GBX21

Plastic Comb (21 holes, rectangular A4)

MX-GBX20

Plastic Comb (20 holes, rectangular A4)

MX-GBX47

Colour Coil (47 holes, round, A4)

MX-GBX23

Wire 2:1 (23 holes, round, A4)

MX-GBX34

Wire 3:1 (34 holes, round, A4)

MX-GBX12

VeloBind (12 holes, round, A4)

MX-GBX34PR

ProClick (34 holes, rectangular, A4)

MX-GBX2H80

2 Hole (round, 8mm pin, A4)

MX-GBX4H80

4 Hole (round, 8mm pin, A4)

MX-GBX2H65

2 Hole (round, 6.5mm pin, A4)

MX-GBX4H65

4 Hole (round, 6.5mm pin, A4)

MX-GB54

Plastic Comb (DuraGlide HD, 21 holes, rectangular,

A4)

MX-GB55

Wire 3:1 (DuraGlide HD, 34 holes, round, A4)

MX-GB56

4 Hole (DuraGlide HD, 4 holes, round, 8mm pin, A4)

MX-BM50 Plockmatic Booklet Maker Must be connected to the MF-

FN21.

MX-TM50

Trimmer Unit

MX-FD50 Square Fold Unit

MX-CF50

Cover Feeder Unit

MX-XB50 Rail Unit Must be installed with MX-

BM50

MX-BM50 Plockmatic Booklet Maker

Consumables

8 SHARP Document Solution Centre

CONSUMABLES MX-M904 – MX-M1204

Product Code Description / Contents Approx. Life

MX-900GT Black Toner Cartridge (A4 @ 6%) 120k

PROCESS UNIT:

MX-900GV Black Developer 1000k

MX-850GR OPC Drum 1000k

MX-900DK

Developer Maintenance Kit:-

•Doctor cover unit/DV Seal

•DV side seal F

•DV side seal R

•DV box filter

•DV toner filter

500k

MX-900CB

Cleaner Blade Kit:-

•Cleaning blade

•Side seal F

•Side seal R

•Sub blade

•Drum separation pawl x4

•Duct sheet

500k

MX-900MK

Main Charge Kit:-

•Charger wire x2

•Screen grid

•Charger cleaner

•Charger cushion

•Cleaner base guide

500k

MX-850HB Waste Toner Collector:-

•Includes CAP 500k

MX-900FL

Ozone Filter Kit:-

•Ozone filter.

•Outlet filter

500k

MX-900PD Paper Dust Removing Kit:-

•Paper dust removal unit. 500k

TRANSFER SECTION:

MX-900TT

Transfer Belt Kit:-

•Transfer belt

•Transfer roller

•Transfer cleaning blade

•Ball bearing x4

1000k

Consumables

SHARP Document Solution Centre 9

FUSING UNIT: MX-M904 – MX-M1204

Product Code Description / Contents Approx. Life

MX-950HK

Fusing Roller Kit:-

•Upper heat roller unit

•Lower heat roller unit

1000k

MX-950KC

Fuser Maintenance Kit:-

•Fusing separation pawl (upper) x6

•Fusing separation pawl (lower) x4

•Fusing front paper guide (upper)

500k

MX-950WC

Web Cleaning Kit:-

•Web roller.

•Web roller bearing x2

•Web backup roller

•Web backup roller bearing x2

•Web guide shaft

•Web guide shaft bearing x2

500k

PERIPHERALS

MX-SCX1 Saddle Staple Cartridge (for MXFN22) 5000 staples (x 3)

MX-SCX2 Staple Cartridge (for MXFN21/MXFN22) 5000 staples (x 3)

MX-SCX3 Saddle Staple Cartridge (For MXFN25) 2000 staples (x 4)

MX-SC50 Staple Cartridge (for MX-BM50 – Plockmatic) 5000 staples (x 3)

AR-SC2 Staple Cartridge (for MX-FN24/25) 5000 staples (x 3)

AR-SV1 Stamp Cartridge (for AR-SU1) 2 cartridges

SERVICE ROTATION:

MX-900TU Transfer Belt Unit

For Service Rotation

MX-900FU Fusing Unit (230v) for MX-M904 only

MX-901FU Fusing Unit (230v) for MX-M1054/1204 only

MX-900WU Web Cleaning Unit

Note:

The consumable life may vary, depending on the document density, temperature, humidity and machine

operation.

Initial Setup

10 SHARP Document Solution Centre

UNPACKING & LOCK REMOVAL

Use Skid Slopes [UKOG-0367FCZZ] to remove device from shipping pallet.

Operation Panel installation.

Remove Tray Lift Lock Plates.

Release Fusing Pressure.

DEVELOPER SET-UP

Sim 25-02 Auto Developer Adjustment - Select K.

Toner Installation must be performed after Auto Developer Adjustment is

completed.

**For optimum image quality & performance, it is recommended to setup &

install developer at the customer site.

TONER INSTALLATION & REPLENISHMENT

Install K Toner Cartridge.

PRODUCT ACTIVATION & FIRMWARE UPGRADE

Activation of Optional Product(s):- System Settings – Product Key.

Sim 22-05 Check Firmware version(s):- Upgrade to latest version.

INITIAL SETUP

Sim 21-01 Maintenance Cycle Setting:- Set PM Counter = 500k,

Sim 26-02 LCC Installation (Paper Size).

Sim 26-06 Machine Destination.

Sim 26-35 Set Multi Error Counter:- Set to 1 (Multi Count).

Sim 26-52 Non Printed Paper Counter Set-up.

Sim 40-12 Multi Purpose Tray (Tray 4) Adjustment/Calibration.

Sim 55-03 Process Mixed Original Printing for Duplex:-

SSW 3-6, 0 = Disable, 1 = Enable.

System Settings: Adjust Date/Time (Inc. Daylight Saving setting).

Set cassette size by adjusting the guides in the cassette.

Paper Size & Type Setting:- System Settings – Paper Tray Settings.

PRINT ENGINE IMAGE SKEW

Sim 64-02 Image Writing Adjustment:-

Select A=5, B=1, C=254, D=255, E=1, F=1, G=8.

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