SEWOO SLK-TS400EB User manual

TS400EB Rev. B 07/16
Receipt Printer User’s Manual
MODEL : SLK-TS400EB
All specifications are subject to change without notice


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2
1. Parts Identifications
POWER SWITCH
CONTROL PANEL
COVER OPEN PUSH BUTTON
INTERFACE CONNECTOR
(ETHERNET)
PERIPHERAL DRIVE CONNECTOR
RESET
POWER CONNECTOR
INTERFACE CONNECTOR (USB)
Used to turn on/off
power to the printer.
Features LED indicators
to indicate printer status
and switches to operate
the printer.
Push down this button to
open the printer cover.
PRINTER COVER
Open this cover to load or
replace a paper roll.
Table of Contents
1. Parts Identications 3
2. Setting up the printer 4
2.1 Unpacking 4
2.2 Connecting the cables 5
2.3 Loading the roll paper 8
3. Control panel and other functions 11
3.1 Control panel 11
3.2 Error Indicating 11
4. Self Test 12
5. ASCII Print 13
6. Select Baudrate Mode 13
7. Hexadecimal Dump 14
8. Select Error Beep Mode 15
9. Printer cleaning 15
10. Specications 16
10.1. General Specications 16
10.2. Auto Cutter Specications 17
10.3. Interface 17
10.4. Electrical Characteristics 17
10.5. Environmental Requirements 18
10.6. Reliability 18
10.7. Certication 18
11. Command List 19

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4
2-2. Connecting the Cables
All cables connect to the connector panel on the back of the printer which is shown below:
Before connecting any of the cables, make sure that both the printer and the computer are turned off.
For connection to a
host computer.
For connection of the
AC adapter.
Never unplug the AC
adapter while the
printer is on.
Connects to peripheral
units such as cash
drawer, etc.
Do not connect this to a
telephone.
PERIPHERAL DRIVE CONNECTOR POWER CONNECTOR
INTERFACE CONNECTOR (USB)
For connection to a
host computer.
INTERFACE CONNECTOR
(ETHERNET)
RESET
2-1. Unpacking
Your printer box should include these items. If any items are damaged or missing, please contact your
dealer for assistance.
The Printer CD Roll Paper
Adaptor(Option) USB Cable(option)
2. Setting Up the Printer

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6
2-2-2. Cash Drawer Connector
The printer can operate two cash drawers with a 6 pin RJ-11 modular connector.
The driver is capable of supplying a maximum current of 1.0A for 510ms or less when not printing.
PIN SIGNAL DESCRIPTION
1 Signal GND -
2 Drawer kick-out drive signal 1 Output
3 Drawer open/close signal Input
4 +24V -
5 Drawer kick-out drive signal 2 Output
6 Signal GND -
♣NOTE:
Cash drawer 1 and 2 are connected each other inside the printer.
As it is not able to distinguish between Cash drawer 1 and 2,
we recommend you to use only one cash drawer.
2-2-1. Interface Connector
<ETHERNET> <USB “B” Type>
Ethernet Interface
PIN SIGNAL I/O
1 Data Out + Output Data +
2 Data Out - Output Data -
3 GND Ground
4 Data IN + Input Data +
5 Data IN - Input Data -
6N.C
7N.C
8N.C
USB Interface
Pin Signal I/O Description
1 +5V - +5V
2DATA- - Printer transmit data line
3DATA+ - Printer transmit data line
4 GND - System Ground

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8
5. Note the correct direction that the paper comes off the roll:
6. Pull out a small amount of paper roll as shown. Then, close the cover.
7. Tear off the paper as shown.
O X
2-3. Loading the Roll Paper
Notes: Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the
paper glued to the core because the printer cannot detect the paper end correctly.
♣Turn off power switch.
1. Make sure that the printer is not receiving data; Otherwise, data may be lost.
2. Open the printer cover by pushing down the cover open push button.
3. Remove the used paper roll core if there is one inside.
4. Insert new paper roll as shown.

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3-1. Control panel
You can control the basic paper feeding operations of the printer with the button on the control panel.
The indicator lights let you to monitor the printer’sstatus.
Control Panel
Button
The button can be disabled by the ESC c 5 command.
Press the FEED button once to advance paper one line. You can also hold down the FEED button to
feed paper continuously.
3-2. Error indicators
This section explains the different patterns signaled by the two LED indicators located on the top cover
of the printer.
STATUS PAPER ERROR POWER REMARKS
RED RED GREEN
Power off OFF OFF OFF Normal power is not supplied to the
printer
Power on OFF OFF ON Normal power is supplied to the printer
On line OFF OFF ON Normal error-free mode
Cover open OFF ON ON Close cover
Paper empty ON ON ON Insert new paper roll
Test mode OFF OFF ON Ignore error led
3. Control panel and other functions
♣CAUTION:
When the cutter is jammed, please follow the steps below.
1. Turn off the power.
2. Press the cover open button and open the cover.
: Be carefull of cutter blade because the cutter blade might be come out.
3. Turn on the power, the cutter will automatically reset.
4. Close the cover.
OPEN
CLOSE

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12
ASCII PRINT is printing a test page constructed ASCII code. You can able to check the printer works
properly with this
The ASCII PRINT test automatically ends and cuts the paper after printing the following:
*** Completed ***
The printer is ready to receive data as soon as it completes the ASCII PRINT.
5. ASCII Print
After entering the BAUDRATE MODE, the list which can select the BPS will be printed. Similar like
Self Test, you can press the FEED button to select a BAUDRATE.
Once the input performs properly, the printer shows a result and store.
The printer is ready to receive data as soon as it completes the SELECT BAUDRATEMODE.
SELECT BAUDRATE BY BUTTON
1. 9600bps
2. 19200bps
3. 38400bps
4. 115200bps
6. Select Baudrate Mode
The self-test result indicated whether the printer is operating properly. Also with this, user can check
following options or status of the printer.
Controlcircuit
Printermechanism
Printingquality
ROMversion
Interfacesetting
Thistestisindependentofanyotherequipmentorsoftware.
Running the self test
1. Make sure the printer is turned off and the printer cover is closed properly before performing the self test
2. Turn the printer on holding the FEED button, then the self-test will start. The self-test prints the printer
setting value and then prints the following, and pauses. (Error LED On)
SELECT MODE BY BUTTON
1. ASCII PRINT
2. SELECT BAUDRATE MODE
3. HEXADUMP MODE
4. SELECT ERROR BEEP MODE
3. Press the FEED button consecutively (1~4)
1. ASCII PRINT
(press the FEED button once) Printing test page constructed with ACII code.
2. SELECT BAUDRATE MODE
(press the FEED button twice)
Set the speed of Serial Interface
(You can set the BAUDRATE in this mode)
3. HEXADUMP MODE
(press the FEED button triple time) Printing the HEX value received from the interface
4. SELECT ERROR BEEP MODE Select Printer Error Beep On/Off
♣Wait for 5~6 seconds if you want to exit. Printer performs a cutting when exiting this mode
4. The printer is ready to receive data after finishing setting.
4. Self Test

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9. Printer cleaning
Iftheinterioroftheprinterisdusty,printingqualitycanbelowered.
In this case, follow the instructions below to clean the printer.
1. Use an applicator swab moistened with an alcohol solution to clean the print head and remove
any dusts.
2. Once the cleaning is completed, insert paper roll into the printer few minutes later and close
the printer cover.
♣
Preventing Overheating
To prevent the motor from overheating, continuous operation of the printer should be 1.5 m or
less in print length. Set the pause time for 30 seconds or more than it.
♣Note :
1. Make sure to turn the printer power off prior to cleaning
2. Regarding print head cleaning, as the print head is very hot during printing, turn off the printer
power and wait approximately 10 minute before start.
3. When cleaning the print head, take care not to touch the heated part of the print head.
The print head subject to be damaged by static electricity.
4. Take care not to allow the print head to become scratched and /or damaged in any way.
8. Select Error Beep Mode
7. Hexadecimal Dump
This feature allows experienced users to see exactly what data is coming to the printer. This can be
useful in finding software problems.
When you go into the hex dump function, the printer prints all commands and other data in
hexadecimal format along with a guide section to help you find specific commands.
To use the hex dump feature, follow these steps
1. Please turn printer off.
2. Please turn printer on while press down “Feed” button.
3. Press the FEED button three times when the Self Test printed.
4. Now printer had entered into Hexa dump mode.
5. Run any software program that sends data to the printer. The printer prints ”Hexadecimal printing
mode…” and then all the codes it receives in a two-column format. The first column contains the
hecadecimal codes and the second column gives the ASCII characters that correspond to the codes.
Hecadecimal Dump
1B 21 00 1B 26 02 40 40 .!..& . @ @
1B 25 01 1B 63 34 00 1B .%..c4 ..
41 42 43 44 45 46 47 48 ABCDEFGH
□Aperiod(.)isprintedforeachcodethathasnoASCIIequivalent.
6. Turn off the printer.
7. Turn on the printer.
This function is to select the ON/OFF status of the buzzer mode when a printer makes errors such as
a lack of paper, cover open etc.
Under this mode, you see the set-up menu printed like the down below.
Press the button once or twice to set up the ON/OFF mode.
SELECT ERROR BEEP MODE BY BUTTON
1. BEEP MODE ON
2. BEEP MODE OFF

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10-2. Auto Cutter Specications
(1)CuttingFrequency Max.30cutsperminute
(2) Thickness of paper 0.06 ~ 0.08 mm
(3) Cutter Life 1.5 million cuttings
(if the paper thickness is between 65 and 80µm)
10-3. Interface
USB (B type) + Ethernet Built-in
10-4. Electrical Characteristics
(1) Input Voltage DC 24V ± 10%
(2) Current Consumption Operating: Approx. 1.5 A (at ASC∥ printing)
Peak : Approx. 10 A
(at print duty 100%, For 10 seconds or less)
Stand-by : Approx. 0.03 A
(3) Power Connector
♣
Important!
When connecting or disconnecting the power supply from the printer, be sure that the following
cautions are observed.
Use a power supply (Limited Power Supply) of DC 24V±10% and more than 1.75A.
Be careful about installing the printer in an area where there is electrical noise.
Take the appropriate measure to protect against electrostatic AC line noise, etc.
10-1. General Specications
(1) Printing Method Direct line thermal printing.
(2) Print speed 220mm/sec
(3) Dot density (Hor / Ver) 180 DPI X 180 DPI
(4) Dot Pitch 0.141mm X 0.141mm
(5) Printing Width Max 72mm (512 dots/Line)
(6) Number of print columns.
Font “A” Font “B”
42 columns 56 columns
(7) Roll paper Refer to chapter 2 for details on the recommended roll Paper.
Paper width : Default 79.5 ±0.5mm
Roll diameter : Max. ø83mm
(8) Weight 1.7 Kg
(8) Overall dimension
10. Specifications
132,00
154,50
147,72
Table of contents
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