Quantum DXi4700 Installation and operation manual

Quantum DXi4700 Capacity

Upgrade Guide

This document contains the following topics:

Introduction 2

Preparing for the Capacity Upgrade 6

Capacity Upgrade Overview 7

Determining the DXi4700 Model 9

Unpacking the Upgrade Components 9

Shutting Down the System 13

Installing Components in the Node 14

Installing Expansion Modules 35

Cabling the System 39

Turning On the System 45

Installing the Storage Capacity License 46

Troubleshooting 48

or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable

violation of the law. Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi

V4000, DXiV-Series, FlexSpace, FlexSync, FlexTier, Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q

brackets design), the Quantum logo, Quantum Be Certain (and the Q brackets design), Quantum Vision, Scalar,

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trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All other

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may be registered trademarks or trademarks of their respective companies. All other brand names or trademarks are the

property of their respective owners. Quantum specifications are subject to change.

August 2017 6-68551-02

Introduction

Quantum DXi4700 Capacity Upgrade Guide 2

Contacting Quantum 50

Introduction

This document provides instructions for upgrading the storage capacity of a Quantum DXi4700 disk backup

system. There are two methods for upgrading storage capacity:

lAdding a Storage Capacity License - Upgrade the usable capacity of the system by adding license

keys (6TB, 8TB, and 18TB) to enable hardware capacity that is already installed in the system. For

example, you can upgrade the usable capacity of a 5 TB system to 11 TB simply by adding a storage

capacity license key. See Table 1 on the next page for the licensed usable capacities that are available for

each hardware configuration.

lAdding Additional Hardware Capacity - Upgrade the usable capacity of the system by installing

additional hardware capacity along with a storage capacity license key. See Table 1 on the next page for

supported configurations.

oUpgrade the base Node with 6 additional hard drives for a total of 12 hard drives (4 TB each).

oAdd up to three Expansion modules (JBODs) to the system. Each Expansion module contains 12 hard

drives (4 TB each).

Note: You must upgrade the Node to a total of 12 hard drives before adding Expansion modules to

the system.

Introduction

Quantum DXi4700 Capacity Upgrade Guide 3

Table 1: DXi4700 Supported Configurations

DXi4700 (NAS/OST)

Configuration

Licensed Usable

Capacity² ³

Nominal

Capacity

System

Memory

Expansion

Modules

(JBODs)

Total Rack

Space

Required

l1 Node (2U)

l3 x 1 GbE Ethernet ports

l2 x 8 Gb Fibre Channel

ports (for VTL)

l2 x 6 Gb SAS ports

(DXi4700 G1

configurations with

Expansion modules only)

l2 x 12 Gb SAS ports

(DXi4700 G2

configurations with

Expansion modules only)

l(Optional) Additional

network adapter providing

2 x 10 GbE (SFP+)

Ethernet ports or 2 x 10

GBase-T Ethernet ports

5 TB / 11 TB¹ 12 TB 32 GB* 0 2U

19 TB / 27 TB 28 TB 32 GB* 0 2U

45 TB / 63 TB 64 TB 64 GB* 1 4U

81 TB / 99 TB 100 TB 64 GB* 2 6U

117 TB / 135 TB 136 TB 96 GB* 3 8U

*32 GB systems running a Veeam or DAE configuration require 64 GB system memory.

64 GB systems running a Veeam or DAE configuration require 96 GB system memory.

96 GB systems running a Veeam or DAE configuration require 128 GB system memory.

¹ 1 TB = 1,000,000,000,000 bytes

² Usable storage capacity for installed Array or Expansion modules can be upgraded at any time after purchase in

increments of 6TB, 8TB, and 18TB. Storage capacity upgrades are enabled simply by adding a license key. To

purchase a storage capacity upgrade license, contact your Quantum sales representative. After you obtain the

storage capacity license, refer to the section “Adding a License Key” in the DXi4700 User’s Guide for instructions on

completing the capacity upgrade.

³ Usable space is presented as a decimal (1000) value (TB or Terrabyte) in the DXi GUI. Backup applications may report

the binary (1024) value (TiB or Tebibye) but incorrectly label it as "TB". For example, 272 TB will be seen in the DXi

GUI; however a backup application may report 247.38 TB. 247.38 "tebibyte (TiB) = 271.99718647923 "terabyte (TB)"

Introduction

Quantum DXi4700 Capacity Upgrade Guide 4

DXi4700 (VTL)

Configuration

Licensed Usable

Capacity² ³

Nominal

Capacity

System

Memory

Expansion

Modules

(JBODs)

Total Rack

Space

Required

l1 Node

l3 x 1 GbE Ethernet ports

l2 x 8 Gb Fibre Channel

ports (for VTL)

l2 x 6 Gb SAS ports

(DXi4700 G1

configurations with

Expansion modules only)

l2 x 12 Gb SAS ports

(DXi4700 G2

configurations with

Expansion modules only)

l(Optional) Additional

network adapter providing

2 x 10 GbE (SFP+)

Ethernet ports or 2 x 10

GBase-T Ethernet ports

5 TB / 11 TB¹ 12 TB 32 GB 0 2U

19 TB / 27 TB 28 TB 32 GB 0 2U

45 TB / 63 TB 64 TB 64 GB 1 4U

81 TB / 99 TB 100 TB 64 GB 2 6U

117 TB / 135 TB 136 TB 96 GB 3 8U

¹ 1 TB = 1,000,000,000,000 bytes

² Usable storage capacity for installed Array or Expansion modules can be upgraded at any time after purchase in

increments of 6TB, 8TB, and 18TB. Storage capacity upgrades are enabled simply by adding a license key. To

purchase a storage capacity upgrade license, contact your Quantum sales representative. After you obtain the

storage capacity license, refer to the section “Adding a License Key” in the DXi4700 User’s Guide for instructions on

completing the capacity upgrade.

³ Usable space is presented as a decimal (1000) value (TB or Terrabyte) in the DXi GUI. Backup applications may report

the binary (1024) value (TiB or Tebibye) but incorrectly label it as "TB". For example, 272 TB will be seen in the DXi

GUI; however a backup application may report 247.38 TB. 247.38 "tebibyte (TiB) = 271.99718647923 "terabyte

(TB)"

Introduction

Quantum DXi4700 Capacity Upgrade Guide 5

DXi4700 (Multi-Protocol)

Configuration

Licensed Usable

Capacity² ³

Nominal

Capacity

System

Memory

Expansion

Modules

(JBODs)

Total Rack

Space

Required

l1 Node

l3 x 1 GbE Ethernet ports

l2 x 8 Gb Fibre Channel

ports (for VTL)

l2 x 8 Gb Fibre Channel

ports (for PTT)

l2 x 6 Gb SAS ports

(DXi4700 G1

configurations with

Expansion modules only)

l2 x 12 Gb SAS ports

(DXi4700 G2

configurations with

Expansion modules only)

l(Optional) Additional

network adapter providing

2 x 10 GbE (SFP+)

Ethernet ports or 2 x 10

GBase-T Ethernet ports

5 TB / 11 TB¹ 12 TB 32 GB* 0 2U

19 TB / 27 TB 28 TB 32 GB* 0 2U

45 TB / 63 TB 64 TB 64 GB* 1 4U

81 TB / 99 TB 100 TB 64 GB* 2 6U

117 TB / 135 TB 136 TB 96 GB* 3 8U

*32 GB systems running a Veeam or DAE configuration require 64 GB system memory.

64 GB systems running a Veeam or DAE configuration require 96 GB system memory.

96 GB systems running a Veeam or DAE configuration require 128 GB system memory.

¹ 1 TB = 1,000,000,000,000 bytes

² Usable storage capacity for installed Array or Expansion modules can be upgraded at any time after purchase in

increments of 6TB, 8TB, and 18TB.. Storage capacity upgrades are enabled simply by adding a license key. To

purchase a storage capacity upgrade license, contact your Quantum sales representative. After you obtain the

storage capacity license, refer to the section “Adding a License Key” in the DXi4700 User’s Guide for instructions on

completing the capacity upgrade.

³ Usable space is presented as a decimal (1000) value (TB or Terrabyte) in the DXi GUI. Backup applications may report

the binary (1024) value (TiB or Tebibye) but incorrectly label it as "TB". For example, 272 TB will be seen in the DXi

GUI; however a backup application may report 247.38 TB. 247.38 "tebibyte (TiB) = 271.99718647923 "terabyte (TB)"

Preparing for the Capacity Upgrade

Quantum DXi4700 Capacity Upgrade Guide 6

Preparing for the Capacity Upgrade

Before you begin the DXi4700 storage capacity upgrade, make the following preparations:

lSoftware Upgrades below

lChecking System Health below

lGathering Necessary Tools below

lTaking ESD Precaution on the next page

Software Upgrades

It is highly recommended that you upgrade to the latest version of DXi Software

before starting a capacity upgrade. For more information on software upgrades,

see the “Software Upgrades” section of the DXi4700 User’s Guide (6-68106).

Checking System Health

Make sure the following conditions are met before you continue with the capacity upgrade:

lAll backup jobs are completed and there is no pending I/O.

lAll replication jobs are completed, and replication is paused (Replication > Actions page).

lAll space reclamation tasks are completed without errors (Utilities > Space Reclamation page).

lAll healthchecks are completed without errors (Utilities > Space Reclamation page).

lAll components in the system display Normal status (Status > Hardware page).

lAll outstanding administration alerts are deleted (Alerts > Admin Alerts page).

lAll service tickets are closed (Alerts > Service Tickets page).

For more information, see the DXi4700 User’s Guide or click Help > Help Contents in the remote

management console to display the DXi online help.

Gathering Necessary Tools

The following tools are required for unpacking and installing the DXi4700 system:

lSmall flat head screwdriver

Capacity Upgrade Overview

Quantum DXi4700 Capacity Upgrade Guide 7

Taking ESD Precaution

Some components within the DXi4700 system contain static-sensitive parts. To avoid damaging these parts

while performing installation procedures, always observe the following precautions:

lKeep the DXi4700 system turned off during all installation procedures.

lKeep static-sensitive parts in their original shipping containers until ready for installation.

lDo not place static-sensitive parts on a metal surface. Place them inside their protective shipping bag or

on an antistatic mat.

lWear anti-static wrist bands when unpacking and handling the units, and avoid touching connectors and

other components.

Note: Dry climates and cold-weather heating environments have lower relative humidity and are more

likely to produce static electricity.

Capacity Upgrade Overview

To upgrade the usable capacity of the DXi4700 by enabling hardware capacity that is already installed in the

system, simply enter the storage capacity license keys (6TB, 8TB, and 18TB). Skip directly to Installing the

Storage Capacity License on page 46.

To upgrade the usable capacity of the DXi4700 by installing additional hardware capacity, you need to install

one or more components. The components you need to install depend on the initial usable capacity and the

total usable capacity after the upgrade (see Table 1 on the next page):

lNode hard drives (4 TB each) (6)

lMemory modules (4 GB DIMMs) (8 or 16)

lH810 RAID controller card (DXi4700 G1) (1)

lH830 RAID Controller (DXi4700 G2) (1)

lExpansion Modules (JBODS) (1 to 3)

Tasks

To perform the hardware capacity upgrade, complete the following major steps in order:

1. Determining the DXi4700 Model on page 9

2. Unpacking the Upgrade Components on page 9

3. Shutting Down the System on page 13

Capacity Upgrade Overview

Quantum DXi4700 Capacity Upgrade Guide 8

4. Installing Components in the Node on page 14

5. Installing Expansion Modules on page 35

6. Cabling the System on page 39

7. Turning On the System on page 45

8. Installing the Storage Capacity License on page 46

Table 1: DXi4700 Hardware Capacity Upgrades

Capacity After Upgrade

Components to Add to the System

Initial

Capacity 11 TB 19-27 TB 45-63 TB 81-99 TB 117-135 TB

5-11 TB License Key 6 Node drives

License Key

6 Node drives

8 DIMMs

1 RAID Card

1 JBOD License

Key

6 Node drives

8 DIMMs

1 RAID Card

2 JBODs License

Key

6 Node drives

16 DIMMs

1 RAID Card

3 JBODs

License Key

19-27 TB License Key 8 DIMMs

1 RAID Card

1 JBOD License

Key

8 DIMMs

1 RAID Card

2 JBODs License

Key

16 DIMMs

1 RAID Card

3 JBODs

License Key

45-63 TB License Key 1 JBOD License

Key

8 DIMMs

2 JBODs

License Key

81-99 TB License Key 8 DIMMs

1 JBOD License

Key

117 TB License Key

Determining the DXi4700 Model

Quantum DXi4700 Capacity Upgrade Guide 9

Determining the DXi4700 Model

You will need to determine if the DXi system is a DXi4700 G1 or DXi4700 G2. Model information is located

on the pull-out information tag on the front of the Node (see Figure 1 below).

lThe DXi4700 G2 information tag includes “G2” in the part number (see Figure 2 below).

lThe DXi4700 G1 information tag does not include “G1” in the part number (see Figure 3 below).

Figure 1: DXi4700 Information Tag

1. Information Tag

Figure 2: DXi4700 G2 Information Tag

Figure 3: DXi4700 G1 Information Tag

Unpacking the Upgrade Components

Depending on the hardware capacity upgrade you are performing, the necessary components ship in one or

more boxes. Each box includes a label that notes the number of the box and the total number of boxes in the

shipment (for example, box 1 of 3). MAKE SURE THAT YOU HAVE ALL BOXES IN THE SHIPMENT

BEFORE YOU BEGIN THE UPGRADE.

Unpacking the Upgrade Components

Quantum DXi4700 Capacity Upgrade Guide 10

To unpack the upgrade components, refer to the following sections:

lUnpacking the Additional Node Components below

lUnpacking the DXi4700 Expansion Module on the next page

Note: Make sure to retain all packing materials, as well as the documentation and other items included

in the shipping box. The packaging materials must be used if the system is relocated.

WARNING: The DXi4700 G1 Node and Expansion module (JBOD) weigh 61.0 pounds (27.7 kg) and

62.6 pounds (28.4 kg) respectively. The DXi4700 G2 Node and Expansion module (JBOD) weigh 49.4

pounds (22.4 kg) and 59.2 pounds (26.8 kg) respectively. A minimum of two people are required to lift

either chassis.

Unpacking the Additional Node Components

Depending on the upgrade, additional Node components may ship in separate boxes (see Capacity

Upgrade Overview on page 7):

lNode hard drives (4 TB each) (6)

lMemory modules (4 GB DIMMs) (8 or 16)

lH810 RAID controller card (DXi4700 G1) (1)

lH830 RAID controller card (DXi4700 G2) (1)

Carefully unpack and remove the components from the packing materials (see Figure 4 below).

Figure 4: Unpacking the Additional DXi4700 Node Components

H810 RAID Controller (DXi4700 G1) H810 RAID Controller (DXi4700 G1)

X520 10 GbE Card 4 TB Hard Drives

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