Quantum DLTtape DLT 2000 Manual

CB No.: CB00126

Date: October 3, 2002

Page: 1 of 1

Quantumâ

DLT & Storage Systems Group Customer Bulletin

_______________________________________________________________

Subject: End of Service Life for DLT2000 and DLT2000XT

Product: DLT2000 and DLT2000XT

_______________________________________________________________

Purpose:

To notify customers that Quantum will utilize third-party repair providers for all

DLT2000 and DLT2000XT repairs effective October 1, 2002 and that Quantum will

cease supporting DLT2000XT for parts or service effective March 30, 2003.

Strategy:

Quantum has a commitment to support each of its products for a total of five years from

last customer ship, which would be March 2003 in the case of DLT2000XT. The recent

volume of returns and the five-year commitment, now indicate it is time for Quantum to

cease support. Effective October 1, 2002 Quantum will begin utilizing a third-party

repair provider for all DLT2000 and DLT2000XT products. All return authorization

procedures will be provided by the third parties identified below. Quantum has

authorized MSRC Co in North America and Connexion Point in Europe to perform

repairs on the DLT2000 and DLT2000XT. For more information please visit our website

at WWW.Quantum.com.

Details:

For North American repairs: For Europe and APAC repairs:

MSRC Co. Connexion Point (UK) Ltd

112 Crawley Falls Road Unit 9, Queen Eleanor House

Brentwood, New Hampshire 03833 Kingsclere Park, Kingsclere

Phone # 603-642-6899 Ext. 210 Hampshire RG20 4SW

Contact Name: Steve Mower Phone # +44 (0) 1635 291 460

Contact Name: Doc O’Connor

Actions:

Customers should take this opportunity to determine their support requirements for the

DLT2000 and DLT2000XT beyond March of 2003 and execute a plan to ensure un-

interrupted service.

Quantum Confidential

â2002 Quantum Corporation. All rights reserved. Quantum and the Quantum logo are trademarks of Quantum Corporation, registered in the U.S.A. and other countries.

DLTtape, the DLTtape logo, Super DLTtape and the Super DLTtape logo are trademarks of Quantum Corporation.

85-60018-01 Rev D

Other manuals for DLTtape DLT 2000

3

This manual suits for next models

1

Table of contents

Other Quantum Storage manuals

Quantum

Quantum Scalar i500 User manual

Quantum

Quantum SuperLoader DLT User manual

Quantum

Quantum StorNext QD7000 Manual

Quantum

Quantum StorNext QD6000 User manual

Quantum

Quantum LTO3 A-Series User manual

Quantum

Quantum A-Series FTP User manual

Quantum

Quantum DXi6700 series Technical manual

Quantum

Quantum ValueLoader DLT VS160 User manual

Quantum

Quantum StorNext QS1200 User manual

Quantum

Quantum Atlas 10K III User manual

Quantum

Quantum DAT 72 User manual

Quantum

Quantum DLTtape DLT 4000 User manual

Quantum

Quantum RDX 8000 User manual

Quantum

Quantum ValueLoader DLT VS160 User manual

Quantum

Quantum Scalar i40 User manual

Quantum

Quantum Bigfoot 1.2AT User manual

Quantum

Quantum 4000 Enhanced Operating instructions

Quantum

Quantum DLTtape DLT 4000 User manual

Quantum

Quantum Scalar i80 User manual

Quantum

Quantum Scalar 50 User manual

Quantum

Quantum Tape Drive A-Series User manual

Quantum

Quantum DLT Series Installation instructions

Quantum

Quantum Scalar i40 Operating and safety instructions

Quantum

Quantum Fireball Plus AS User manual

Popular Storage manuals by other brands

QNAP

QNAP TS 32PXU Series user guide

LaCie

LaCie RUGGED RAID user manual

Freecom

Freecom CLS DOCK Quick install guide

PNY

PNY Attache P-FD64MBATT3 install guide

HP

HP StorageWorks MSL2024 Getting started

OLT

OLT 6x6 Maximizer Assembly manual

Transcend

Transcend JetFlash 160 Specifications

LaCie

LaCie RUGGED MINI user manual

Thunderbolt

Thunderbolt 600 user manual

Panasonic

Panasonic LB-DH8 series Operator's guide

Intel

Intel RAID High Availability user guide

LaCie

LaCie 12big Thunderbolt 3 Quick install guide

Spectra Logic

Spectra Logic T-Series Spectra T50e quick start guide

Panasonic

Panasonic LKM-F931-1 instruction manual

Tabernus

Tabernus Enterprise Erase E2400 user guide

Rocstor

Rocstor COMMANDER 3F series user manual

HP

HP P9000 user guide

Western Digital

Western Digital Ultrastar Data60 installation guide