QNAP TS-h686 User manual
TS-hx86
TS-h686
TS-h886
User Guide
Document Version: 5
27/11/2020
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-hX86....................................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................8
Rear Panel LEDs....................................................................................................................................10
Right Panel............................................................................................................................................. 11
Left Panel............................................................................................................................................... 12
Drive Numbering.....................................................................................................................................12
Safety Information.......................................................................................................................................13
Installation Requirements........................................................................................................................... 15
Setting Up the NAS.....................................................................................................................................15
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 17
Drive Installation.....................................................................................................................................17
Installing Expansion Cards.....................................................................................................................31
Replacing Memory Modules...................................................................................................................35
Expansion Unit Installation..................................................................................................................... 39
QuTS hero Installation................................................................................................................................ 43
Installing QuTS hero Using Qfinder Pro................................................................................................. 43
Installing QuTS hero Using the Cloud Key.............................................................................................45
4. Basic Operations
Power Button.............................................................................................................................................. 48
Reset Button............................................................................................................................................... 48
USB One Touch Copy Button..................................................................................................................... 49
LCD Panel.................................................................................................................................................. 49
Viewing TCP/IP Settings........................................................................................................................ 49
Configuring TCP/IP Settings...................................................................................................................49
Viewing Drive Information.......................................................................................................................50
Viewing Volume Information................................................................................................................... 50
Viewing System Information...................................................................................................................51
Powering Off the NAS............................................................................................................................ 51
Restarting the NAS.................................................................................................................................51
LCD Error Messages..............................................................................................................................51
LEDs........................................................................................................................................................... 52
Audio Alert.................................................................................................................................................. 54
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 56
Hot-swapping Failed Drives........................................................................................................................56
Recovering Unintentionally Removed Healthy Drives................................................................................ 57
TS-hx86 User Guide
1
Support and Other Resources.................................................................................................................... 57
6. Glossary
myQNAPcloud............................................................................................................................................ 58
myQNAPcloud Link.....................................................................................................................................58
QuTS hero.................................................................................................................................................. 58
Qfinder Pro................................................................................................................................................. 58
Cloud Key................................................................................................................................................... 58
7. Notices
Limited Warranty.........................................................................................................................................59
Disclaimer................................................................................................................................................... 59
GNU Public License....................................................................................................................................59
CE Notice....................................................................................................................................................67
FCC Notice................................................................................................................................................. 67
VCCI Notice................................................................................................................................................ 68
BSMI Notice................................................................................................................................................68
SJ/T 11364-2006.........................................................................................................................................68
2
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for storage administrators. This guide assumes that the user is knowledgeable
and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage
systems. This guide also assumes that the user is trained to recognize hazards, including the appropriate
actions the user needs to take to prevent personal injury and damage to data and property.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-hx86 User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-hX86
The TS-hX86 series is a robust and reliable enterprise NAS powered by an Intel® Xeon® D processor, and
features two PCIe slots, two M.2 SSD slots, and four Intel 2.5 GbE ports. The TS-hX86 series can help your
business achieve reliable service-level agreement performances, including mission-critical file servers,
virtualization servers, collaborative video editing, or efficient data backup and recovery applications.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Ordering P/N CPU Memory Power supply
TS-h686-D1602-8G Intel® Xeon® D-1602 8 GB Single
TS-h886-D1622-16G Intel® Xeon® D-1622 16 GB Single
Component TS-h686-D1602-8G TS-h886-D1622-16G
Processor
CPU Intel® Xeon® D-1602 Intel® Xeon® D-1622
Frequency Dual-core/4-thread 2.5 GHz/3.2 GHz
turbo
4-core/8-thread 2.6 GHz/3.2 GHz turbo
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory 8 GB RAM: 2 x 4 GB ECC DDR4
UDIMM
16 GB: 2 x 8 GB ECC DDR4 UDIMM
Memory slots 4 x Long-DIMM DDR4
Important
Use only QNAP memory modules to maintain system
performance and stability. For NAS devices with more than
one memory slot, use QNAP modules with identical
specifications.
Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from starting.
Maximum memory 128 GB RAM: 4 x 32 GB
TS-hx86 User Guide
Product Overview 4
Component TS-h686-D1602-8G TS-h886-D1622-16G
Flash memory 5 GB (dual-boot OS protection)
Storage
Drive bays • 4 x 3.5-inch SATA 6 Gbps
• 2 x 2.5-inch SATA 6 Gbps
• 6 x 3.5-inch SATA 6 Gbps
• 2 x 2.5-inch SATA 6 Gbps
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
2.5-inch bays:
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
M.2 SSD slots 2 x PCIe Gen 3 x4 NVMe
M.2 SSD form factor • 2280
• 22110
SSD cache acceleration
support
Supported.
Hot-swapping The device supports hot-swapping for all drives.
Network
2.5 Gigabit Ethernet ports 4 x 2.5 GbE RJ45
Wake-on-LAN Yes (GbE RJ45)
External I/O Ports & Expansion Slots
PCIe slots • 2 x PCIe 3.0 x8
USB ports 3 x USB 3.2 Gen 1 Type-A
• Front:
• 1 x USB 3.2 Gen 1 One Touch Copy Type-A
• Rear:
• 2 x USB 3.2 Gen 1 Type-A
Interface
Display panel - Monochrome backlit LCD display
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 231.9 × 224.9 × 319.8 mm
(9.13 x 8.85 x 12.59 in)
231.9 × 292.8 × 319.8 mm
(9.13 x 11.53 x 12.59 in)
Net weight 7.27 kg (16.03 lbs) 8.5 kg (18.74 lbs)
TS-hx86 User Guide
Product Overview 5
Component TS-h686-D1602-8G TS-h886-D1622-16G
Others
Power supply unit 250W, 100-240V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Sound level 18.6 dB(A) 20.4 dB(A)
Note
The sound level was tested at a bystander position, which is
within one meter of the NAS. The test NAS operated at low
speed with the maximum number of drives installed.
Fans • System: 1 x 80 mm, 12V DC fan
• CPU: 1 x 97 mm, 12V DC smart
fan
• System: 2 x 80 mm, 12V DC fan
• CPU: 1 x 97 mm, 12V DC smart
fan
Note
The preinstalled CPU fan is connected to fan connector 2. An
additional CPU fan can be installed using fan connector 1. For
details, see Right Panel.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Note
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
Package Contents
Item Quantity
TS-hX86 NAS 1
Power cord 1
Ethernet cables 2 x 1GbE (Cat 5e)
Drive tray keys 2
Screws for 2.5-inch drives TS-h686: 12
TS-h886: 18
Screws for 3.5-inch drives TS-h686: 12
TS-h886: 18
Heatsinks 2
Quick Installation Guide (QIG) 1
Components
TS-hx86 User Guide
Product Overview 6
Front Panel
TS-h686
No. Component No. Component
1 M.2 SSD LEDs 5 USB 3.2 Gen 2 One Touch Copy Type-A port
2 Power button 6 Drive LEDs
3 Power LED 7 SSD LEDs
4 USB One Touch Copy button 8 -
TS-h886
No. Component No. Component
1 LCD panel 6 Power LED
TS-hx86 User Guide
Product Overview 7
No. Component No. Component
2 Enter button 7 USB One Touch Copy button
3 Select button 8 USB 3.2 Gen 2 One Touch Copy Type-A port
4 M.2 SSD LEDs 9 Drive LEDs
5 Power button 10 SSD LEDs
Rear Panel
TS-h686
No. Component No. Component
1 PCIe full-height covers 6 USB 3.2 Gen 1 Type-A ports
2 PSU power switch 7 2.5 Gigabit Ethernet ports (RJ45)
3 Power input 8 Com port
Note
This port is only for engineering
purposes.
4 Reset button 9 PCIe low-profile covers
5 Kensington security slot - -
TS-hx86 User Guide
Product Overview 8
TS-h886
No. Component No. Component
1 PCIe full-height covers 6 USB 3.2 Gen 1 Type-A ports
2 PSU power switch 7 2.5 Gigabit Ethernet ports (RJ45)
3 Power input 8 Com port
Note
This port is only for engineering
purposes.
4 Reset button 9 PCIe low-profile covers
5 Kensington security slot - -
TS-hx86 User Guide
Product Overview 9
This manual suits for next models
4
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