QNAP TS-932PX User manual
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-932PX.....................................................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................7
Drive Numbering.......................................................................................................................................8
Safety Information.........................................................................................................................................8
Installation Requirements............................................................................................................................. 9
Setting Up the NAS.......................................................................................................................................9
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 11
Drive Installation..................................................................................................................................... 11
Replacing Memory Modules...................................................................................................................20
Expansion Unit Installation..................................................................................................................... 25
QTS Installation.......................................................................................................................................... 26
Installing QTS Using Qfinder Pro........................................................................................................... 27
Installing QTS Using the Cloud Key....................................................................................................... 28
4. Basic Operations
Power Button.............................................................................................................................................. 30
Reset Button............................................................................................................................................... 31
USB One Touch Copy Button..................................................................................................................... 32
LEDs........................................................................................................................................................... 32
Audio Alert.................................................................................................................................................. 35
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 37
Hot-swapping Failed Drives........................................................................................................................37
Recovering Unintentionally Removed Healthy Drives................................................................................ 38
Support and Other Resources.................................................................................................................... 38
6. Glossary
Cloud Key................................................................................................................................................... 39
myQNAPcloud Link.....................................................................................................................................39
myQNAPcloud............................................................................................................................................ 39
QNAP ID..................................................................................................................................................... 39
Qfinder Pro................................................................................................................................................. 39
QTS.............................................................................................................................................................39
7. Notices
Limited Warranty.........................................................................................................................................40
Disclaimer................................................................................................................................................... 40
TS-932PX User Guide
1
GNU Public License....................................................................................................................................40
FCC Notice................................................................................................................................................. 48
CE Notice....................................................................................................................................................48
SJ/T 11364-2006.........................................................................................................................................49
2
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-932PX User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-932PX
The TS-932PX is designed for small businesses requiring cost-effective storage, backup, and data recovery.
It fits nine drive bays into the size of a 5-bay NAS and features dual 10 Gigabit Ethernet SFP+ ports and 2.5
Gigabit Ethernet ports that support next-generation networks, empower bandwidth-demanding applications,
and provide smoother file access and sharing. The NAS has the ability to create an HDD/SSD hybrid
infrastructure to boost application performance.
Hardware Specifications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
• For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Ordering P/N CPU Memory Power supply
TS-932PX-4G Annapurna Labs Alpine
AL324
4 GB Single
Component TS-932PX
Processor
CPU Annapurna Labs Alpine AL324
Frequency 4-core 1.7 GHz
Architecture ARM 64-bit
Encryption engine Supported
Memory
Pre-installed memory 4 GB RAM: 1 x 4 GB DDR4 SODIMM
TS-932PX User Guide
Product Overview 4
Component TS-932PX
Memory slots 1 x DDR4 SODIMM
Important
• Use only QNAP memory modules to maintain
system performance and stability. For NAS devices
with more than one memory slot, use QNAP
modules with identical specifications.
• Using unsupported modules may degrade
performance, cause errors, or prevent the
operating system from starting.
Maximum memory 16 GB RAM: 1 x 16 GB
Flash memory 512 MB (dual-boot OS protection)
Storage
Drive bays • 5 x 3.5-inch SATA 6 Gbps
• 4 x 2.5-inch SATA 6 Gbps
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
2.5-inch bays:
• 2.5-inch solid-state drives
Hot-swapping Supported
Network
10 Gigabit Ethernet ports 2 x 10 GbE SFP+
2.5 Gigabit Ethernet ports 2 x 2.5 GbE RJ45
Important
Avoid connecting these ports to Power Sourcing
Equipment or a Power over Ethernet port as it may
cause damage to the surge protection feature.
Wake-on-LAN Yes (2.5 GbE RJ45)
External I/O Ports & Expansion Slots
USB ports Front:
1 x USB 3.2 Gen 1 Type-A
Note
This USB port supports One Touch Copy.
Rear:
2 x USB 3.2 Gen 1 Type-A
Interface
TS-932PX User Guide
Product Overview 5
Component TS-932PX
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 182.7 x 224.6 x 224.1 mm
(7.19 x 8.84 x 8.82 in)
Net weight 3.39 kg (7.47 lbs)
Others
Power supply unit 120W, 100-240V AC, 50/60Hz
System battery CR2032 lithium battery 3V
Sound level 18.6 dB(A)
Fans System: 1 x 140 mm, 12V DC
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
TS-932PX 1
AC power adapter 1
Power cord 1
Ethernet cables 1 x CAT5e
Drive tray keys 2
Screws for 3.5-inch drives 32
Screws for 2.5-inch drives 24
Quick Installation Guide (QIG) 1
Components
TS-932PX User Guide
Product Overview 6
Front Panel
No. Component No. Component
1 Status LED 5 Power button
2 LAN LED 6 USB One Touch Copy button
3 USB LED 7 USB 3.2 Gen 1 One Touch Copy Type-A port
4 Drive LEDs - -
Rear Panel
No. Component No. Component
1 Reset button 5 10 Gigabit Ethernet SFP+ ports
2 2.5 Gigabit Ethernet LEDs 6 USB 3.2 Gen 1 Type-A ports
TS-932PX User Guide
Product Overview 7
No. Component No. Component
3 2.5 Gigabit Ethernet ports 7 Power input
4 10 Gigabit Ethernet SFP+ LEDs 8 Kensington security slot
Drive Numbering
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
TS-932PX User Guide
Product Overview 8
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct NAS ventilation or apply
pressure to the NAS or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
Important
Read all safety requirements and information in Safety Information carefully before setting
up the NAS or installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
TS-932PX User Guide
Product Overview 9
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