QNAP TS-431X User manual
TS-431X
User Guide
Manual Version 2
Published on 02/05/2017
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-431X....................................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 5
Components................................................................................................................................................. 5
Front Panel...............................................................................................................................................6
Back Panel............................................................................................................................................... 6
Left Panel................................................................................................................................................. 7
Drive Numbering.......................................................................................................................................8
Installation Requirements............................................................................................................................. 8
Setting Up the NAS.......................................................................................................................................8
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 10
Installing Drives...................................................................................................................................... 10
Replacing Memory Modules...................................................................................................................14
QTS Installation.......................................................................................................................................... 23
Installing QTS Using Qfinder Pro........................................................................................................... 23
Installing QTS Using the Cloud Key....................................................................................................... 24
4. Basic Operations
Power Button.............................................................................................................................................. 27
Reset Button............................................................................................................................................... 27
USB One-Touch Copy Button..................................................................................................................... 27
LEDs........................................................................................................................................................... 28
Beep Alarm................................................................................................................................................. 29
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 30
Hot-Swapping Failed Drives....................................................................................................................... 30
Recovering Unintentionally Removed Healthy Drives................................................................................ 31
Support and Other Resources.................................................................................................................... 31
6. Glossary
CloudKey.................................................................................................................................................... 32
CloudLink....................................................................................................................................................32
myQNAPcloud............................................................................................................................................ 32
myQNAPcloud ID........................................................................................................................................32
Qfinder Pro................................................................................................................................................. 32
QTS.............................................................................................................................................................32
7. Notices
Limited Warranty.........................................................................................................................................33
Disclaimer................................................................................................................................................... 33
GNU Public License....................................................................................................................................33
TS-431X User Guide
1
FCC Notice................................................................................................................................................. 41
CE Notice....................................................................................................................................................41
SJ/T 11364-2006.........................................................................................................................................42
2
1. Preface
About This Guide
This guide provides information on the QNAP TS-431X NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing a task or
configuring settings.
Warnings provide information, that when ignored, may result to potential loss,
injury, or even death.
TS-431X User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP TS-431X NAS.
About the TS-431X
The TS-431X supports four drives and comes with a built-in 10GbE SFP+ port to support 10GbE network
environments. Equipped with a strong hardware-accelerated encryption engine, the TS-431X provides a
secure and reliable dual-core NAS solution. The TS-x31X series is a cost-effective network storage solution
designed for growing businesses looking for backup, restoration, private cloud, storage for virtualization, and
to future-proof their IT infrastructure for 10GbE networks.
Hardware Specifications
Important
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP
is not responsible for any damage or data loss caused by unauthorized modifications and
installation of unsupported third-party applications.
Component TS-431X
Ordering P/N • TS-431X-2G
• TS-431X-8G
Drive bays 4 x SATA 6Gb/s
Drive compatibility • 3.5-inch hard disk drives
• 2.5-inch hard disk drives
• 2.5-inch solid state drives
CPU AnnapurnaLabs Alpine AL-212 dual-core ARM® Cortex-A15 1.7 GHz
Encryption engine AES 256-bit
Memory TS-431X-2G
• 2 GB DDR3 (1 x 2 GB)
TS-431X-8G
• 8 GB DDR3 (1 x 8 GB)
Maximum memory 8 GB (1 x 8 GB)
Memory slots 1 x SODIMM DDR3
Flash memory 512 MB
10 gigabit Ethernet ports 1 x 10 Gigabit SFP+
Gigabit Ethernet ports 2 x Gigabit
USB ports • Front: 1 x USB 3.0 port
• Rear: 2 x USB 3.0 ports
Buttons • Power
• USB One Touch Copy
• Reset
TS-431X User Guide
Product Overview 4
Component TS-431X
LED indicators • Status
• LAN
• USB
• Drives 1 to 4
Security slot Kensington security slot
Form factor Tower
Dimensions (H x W x D) 169 x 160 x 219 mm
6.65 x 6.3 x 8.62 inch
Net weight 3kg (6.61 lbs)
System fans 1 x 12 cm
Power supply unit 65W AC adapter, 100-240V
Operating temperature 0 to 40˚C (32 to 104˚F)
Relative humidity • Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Note
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
TS-431X NAS 1
AC power adapter 1
Power cord 1
Ethernet cable 2
Screws for 3.5-inch drives 16
Screws for 2.5-inch drives 12
Quick Installation Guide (QIG) 1
Components
TS-431X User Guide
Product Overview 5
Front Panel
No. Component No. Component
1 Status LED 6 Drive 3 LED
2 LAN LED 7 Drive 4 LED
3 USB LED 8 Power button
4 Drive 1 LED 9 USB One Touch Copy button
5 Drive 2 LED 10 USB 3.0 One Touch Copy port
Back Panel
TS-431X User Guide
Product Overview 6
No. Component No. Component
1 Reset button 4 USB 3.0 ports
2 10 gigabit SFP+ port 5 Power input
3 Gigabit ports 6 Kensington security slot
Left Panel
Note
The image does not include the chassis.
No. Component No. Component
1 Memory slot - -
TS-431X User Guide
Product Overview 7
Drive Numbering
Installation Requirements
Category Item
Environment • Room temperature: 0 to 40˚C (32 to 104˚F)
• Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface with no exposure to direct sunlight, liquids,
and chemicals
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see Installing 3.5-inch Hard Drives and Installing 2.5-inch Hard Drives or Solid State Drives.
3. Connect the power cord and all applicable cables.
4. Power on the NAS.
5. Install QTS.
For details, see QTS Installation.
TS-431X User Guide
Product Overview 8
6. Log on to QTS.
TS-431X User Guide
Product Overview 9
This manual suits for next models
2
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