Polycom VVX 250 Instruction manual

VVX 250 Quick User Guide

Line Keys

Back Key

Hold Key

Transfer Key

Dial Pad

Message Waiting

Indicator

Home Key

Headset Key

Speaker Key

Mute Key

Volume Keys

Soft Keys

Answer Calls

You can answer calls using the handset, speakerphone, or a headset. To answer a call

do one of the following:

• To answer with the speakerphone press the Speaker Key or select Answer.

• To answer with the handset, pick up the handset.

• To answer with a headset, press the Headset Key.

Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT

www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected].uk

View Contact Directory

You can search for your desired contact in the Contact Directory.

1. Navigate to Directories > Contact Directory.

2. In the Contact Directory, select Search.

3. In the search ﬁeld, enter your search criteria and select Submit.

Listen to Voicemail

When you have new voicemail messages, the Message icon on the home screen

displays the number of new messages you have. To listen to your voicemail:

1. Navigate to Messages.

2. Select Message Center.

3. If you have multiple lines on your phone, select the line that has the new message.

4. From the Messages screen, select Connect and follow the prompts to access your

messages.

Hold and Resume Calls

You can have multiple calls on hold and resume a call at any time.

• To hold a call: During an active call, select Hold.

• To resume a call: Select Resume or, from the calls screen, select the call and select

Resume.

Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT

www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected].uk

Default Transfer Setting

Transfer a Call

You can choose a default transfer type to use on your phone. When you choose a

default transfer type, the phone uses the selected transfer type for all calls. Consultative

is the default transfer type. To change the type:

1. Navigate to Settings > Basic > Preferences

2. Select Default Transfer Type and choose a transfer type. The selected transfer type

is used for all calls.

You can transfer a call to another contact and choose the transfer type you want to use

for the call.

1. During a call, do one of the following

• Press Transfer to use the default transfer type.

• Press and hold Transfer to use the non-default transfer type.

• Press Transfer > More, and select Blind or Consultative.

2. Dial a number or choose a contract from the Recent Calls or a directory. If the

transfer type is set to Blind, the call is transferred immediately.

3. If the transfer type is set to Consultative, select Transfer after speaking with your

contact.

If a contact does not answer the transfer or you want to remain speaking with the

contact on your line, you can cancel the transfer before it is complete by selecting

Cancel.

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