Polycom VVX 150 User manual

Smart Choice Communications | (800) 217-3096 | www.smartchoiceus.com | techsupport@smartchoiceus.com

POLYCOM VVX 150-250-350-450

USER GUIDE

VVX 250VVX 150 VVX 350 VVX 450

Place Call

You can do:

•Pick up the handset, press Call or Headset, enter the phone

number, and press Send.

•Enter the phone number, press Dial, and pick up the handset,

or press Call or Headset.

•Press the Line key, enter the phone number, and select Send.

•Select New Call, enter the phone number, and press Send.

Answering Calls

You can do:

•To answer with the speakerphone, press Speakerphone or

press Answer soft key.

•To answer with a headset, press Headset Button

End Calls

Replace the head in the cradle, press Speakerphone or Headset ,

or press the End Call soft key.

Hold and Resume Calls

To a call: Highlight the call and press the Hold soft key

To resume call: Highlight the call and press the Resume soft key

Transfer Calls

1. Press and hold the Transfer soft key or the Transfer button.

2. Choose Blind or Consultative.

3. Dial a number or choose a contact, if you choose Blind, the call

is transferred immediately

4. If you chose Consultative, press the Transfer soft key or press

Transfer Key after speaking with your contact.

FEATURE BUTTONS

Note: VVX 250, 350 and 450 have the same set of keys,

except for the the 250 doesnt have the message key

1. Soft keys

2. Back Key

3. Navigation Keys / Select

keys

4. Home key

5. Transfer Key

6. Message Keys

7. Hold Key

8. Volume Key

9. Headset Key

10. Speakerphone Key

11. Mute

2. 3. 4.

10.

11.

Smart Choice Communications | (800) 217-3096 | www.smartchoiceus.com | techsupport@smartchoiceus.com

Forward Calls

To forward an incoming call:

1. On the Incoming Call screnn, select Forward.

2. Enter your contact’s number and select Forward.

To forward all incoming call:

1. On the Main Menu screen, select Forward.

2. If you have more than one line, select a line.

3. Choose either Always, No Answer, or Busy.

4. Enter a contact’s number, and select Enable. If you chose No

Answer, you can enter the number of rings before the call is

forwarded

To disable call forwarding:

1. On the Main Menu screen, select Forward.

2. If you have more than one line, select a line.

3. Choose your forwarding type and select Disable.

Do Not Disturb (DND) Mode

You can enable Do Not Disturb when you do not want to receive

calls. On the Main Menu screen, select DND.

4. To pause the recording, press the menu icon, and select

“Pause Recording”. To resume press the menu icon and

select “Resume Recording”.

5. To stop recording, press the menu icon, and select “Stop

Recording”.

Manage Conference Calls

To manage all conference participants:

1. Select Hold to hold all participants.

2. Select Mute to mute all participants.

To manage individual participants:

1. Highlight a participant and Select Manage.

2. Do one of the following:

•Select Far Mute to mute the participant

•Select Hold to place the participant on hold

•Select Remove to remove the participant from the conference

and create a separate call with the participant.

•Select Information to view information for the participant.

VVX 250

VVX 150

VVX 350 VVX 450

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