Polycom SoundPoint IP 331 User manual

Manual NDI Basic Phone

Polycom IP331

Datum : November 16th 2018

Versie : 2.2

Manual NDI Basic Phone

Page 2

Contents

1Phone Lay out........................................................................................................3

2Basic features.........................................................................................................5

2.1 Redial..............................................................................................................5

2.2 Hold button......................................................................................................5

2.3 Conference calls..............................................................................................5

2.4 Transfer...........................................................................................................5

2.5 Forward...........................................................................................................5

2.6 Call History......................................................................................................6

Manual NDI Basic Phone

Page 3

1 Phone Lay out

Features on a SoundPoint IP 32X/33X are:

1. Line Key 1 —Activate a line to start a call.

2. Line Key 2 —Activate a line to start a call. This key can also be used as a

speed Dial or Busy Lamp Field.

3. Display Control Keys —Use , , and (arrow buttons) to scroll

through menus or lists. Use to enter.

4. Hold —Put a caller on hold or to resume a conversation.

5. Headset —Switch a headset on or off.

6. Speaker –For handsfree calling

7. Microphone Mute —Switch the microphone on or off.

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Manual NDI Basic Phone

Page 4

8. Dial Pad —The key board of the phone.

9. Menu Key —Access to the menu.

10. Dial Key —With this key, you can start a call or access the call history list.

11. Soft Keys —These keys are automatically labeled to identify their context-

sensitive applications.

Manual NDI Basic Phone

Page 5

2 Basic features

2.1 Redial

A redial can be done by pressing the button.

2.2 Hold button

You can hold or resume a call by pressing the button or the soft keys “hold” or

“resume”.

When you have more than 1 call on hold you can switch between calls by using the

arrow keys: and .

2.3 Conference calls

Start a conference call:

Start a call from your phone. When the call is active you can press the soft key

“Conf”. The active call is put on hold. Press the number of the person you would

like to add and press the soft key “Dial”. When this second call is active, you

can press the soft key “Conf” again and the conference call is active with 3

parties. This action can be repeated to add more callers.

End a conference call:

To end a conference call, but not hang up the callers, press the soft key “Split”.

Both calls are put on hold and can be resumed separately.

To end a conference call, hang up or press the soft key “End call”.

2.4 Transfer

To transfer a call use the soft key “Trans” during an active call and press the number

you would like to call (internal or external) and finish with the “Dial” soft key. After

talking to the second party press “Trans” to complete the transfer.

2.5 Forward

To set up a forward press the button followed by option 1 and option 3.

3 different forwarding options are available. With the arrows you can scroll through the

menu and with the button you can select different options:

Always: all incoming calls will be directly forwarded to the configured number.

oTo enter a number, edit the “contact” field with the button.

oWith the << you can erase the number and then enter a new one

oPress the soft key “OK” and scroll down to the “Forward” field.

oPress to go down. You will now see the entry ‘Disabled’.

oPress the to select.

oPress to change the setting to ‘Enabled’.

Dial

Manual NDI Basic Phone

Page 6

oNow you will see the option: OK. Press the soft key ‘OK’ to confirm.

oPress the button and select ‘Yes’ to save

oPress the 2 times to leave the menu

No answer: This is often set by NDI for all phones, but it is possible to adjust it

per phone. To adjust, follow the steps as mentioned above. Also set the number

of rings in the “Forward After Rings” field

Busy: This is often set by NDI for all phones, but it is possible to adjust it per

phone. To adjust, follow the steps as mentioned above.

2.6 Call History

With the control keys you can see the call history of your phones:

Received calls: Press to see the list and press to scroll down.

Placed calls: Press to see the list and press to scroll down.

Speed Dials: Press to see the list and press to scroll down.

To dial a number press the

Exit: to exit a list press

Dial

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