Polycom CX5000 User manual
1 Polycom CX5000 Setup Guide
Polycom ®CX5000 Setup
Guide
November 2009 Edition
Polycom P/N: 1725-31223 -001 Rev. A
Microsoft P/N: X16-38382-01
2 Polycom CX5000 Setup Guide
POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service
marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries.
Microsoft, RoundTable, Windows, Windows Vista, Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any
means, for any purpose other than the recipient's personal use, without the express written permission of Polycom and Microsoft.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this
document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you
any license to these patents, trademarks, copyrights, or other intellectual property.
© 2009, Polycom, Inc. and Microsoft Corporation. All rights reserved.
3 Polycom CX5000 Setup Guide
Contents
Contents .......................................................................................................................3
Warnings.......................................................................................................................4
Regulatory Information ................................................................................................5
Introduction............................................................................................................6
How the Polycom CX5000 Works .........................................................................6
Unpacking ..............................................................................................................7
System Requirements ...........................................................................................8
The Polycom CX5000 device ................................................................................9
Power Data Box components............................................................................. 10
Polycom CX5000 device rear section................................................................ 11
Polycom CX5000 device base bottom section ................................................. 12
Polycom CX5000 external dial pad and satellite microphones....................... 12
Setting up the Polycom CX5000 .............................................................................. 13
Positioning the Polycom CX5000 device........................................................... 13
Setting up the Power Data Box and connections ............................................. 14
Connecting the external dial pad and satellite microphones .......................... 16
Cleaning Instructions.......................................................................................... 18
Software EULA........................................................................................................... 19
4 Polycom CX5000 Setup Guide
Warnings
This symbol identifies safety and health messages in this guide and Polycom CX5000
accessories guides.
WARNING
Failure to properly set up, use, and care for the Polycom CX5000 device can increase the
risk of damage to the Polycom CX5000 device, or even serious injury or death.
DO NOT ATTEMPT REPAIRS
Do not attempt to take apart, open, service, or modify the Polycom CX5000 device, power
data box, or any peripherals. Doing so increases the risk of electric shock, fire, or damage
to the device. Any evidence of an attempt to open or modify any component of the Polycom
CX5000 system, including any peeling, puncturing, or removal of any of the labels, is a
violation of your license and warranty, and renders the Polycom CX5000 device ineligible for
authorized repair.
If any part is damaged, malfunctioning, or if any internal parts become visible, contact
Polycom Support.
WARNING
Do not attempt to open up the unit and do not attempt to replace the lithium battery. There
is a risk of explosion if the lithium battery is replaced by an incorrect type.
WARNING
To avoid damage to the power data box and components, use the following guidelines:
•Protect cords from being walked on.
•Protect cords from being pinched or sharply bent, particularly where they connect to
the power outlet, the power data box, and the Polycom CX5000 device.
•Do not jerk, knot, sharply bend, or otherwise abuse the power cords.
•Do not expose the power cords to sources of heat.
•When disconnecting the power cords, pull on the plug—do not pull on the cord.
•If the power cord or power data box becomes damaged in any way, stop using the
device immediately, and contact Polycom Support for a replacement.
•Unplug the Polycom CX5000 device during lightning storms or when unused for long
periods of time.
•Use only the power supply unit and AC power cord that came with your device or that
you received from an authorized repair center.
•Do not use non-standard power sources, such as generators or inverters, even if the
voltage and frequency appear acceptable. Only use AC power provided by a
standard wall outlet.
•Do not overload your wall outlet, extension cord, power strip, or other electrical
receptacle. Confirm that they are rated to handle the total current (in amps [A]) drawn
by the device (indicated on the power supply unit) and any other devices that are on
the same circuit.
•For devices with an AC power cord that connects to the power supply, always
connect the power cord according to the following instructions:
•Plug the AC power cord into the power supply until it stops.
•Plug the other end of the AC power cord into the wall outlet.
5 Polycom CX5000 Setup Guide
WARNING
Mains powered voice telephony without emergency dialing
WARNING
This equipment will be inoperable when main power fails.
WARNING
To reduce the risk of fire, use only No. 26 AWG or larger (e.g. 24 AWG) UL Listed or CSA
Certified Telecommunication Line Cord.
Regulatory Information
Regulatory information for the countries in which thePolycom ® CX5000 is approved for use
can be found in the Polycom ® CX5000 Regulatory Manual, which is shipped with the Polycom
CX5000 product and is also available online at
http://www.polycom.com/global/documents/support/user/products/voice/Polycom_CX5000_Reg
ulatory_Manual_All_Languages.pdf .
6 Polycom CX5000 Setup Guide
Introduction
When you want to meet with people who are geographically separated, video
conferencing gives you a greater sense of immediacy than a conventional telephone
conference call. The Polycom ®CX5000 Unified Conference Station is a next generation
video conferencing system that provides a comprehensive conferencing experience
through the use of 360 degree video and active speaker detection.
This guide will help you install the Polycom CX5000 device hardware and begin using it
for your meetings.
How the Polycom CX5000 Works
The Polycom CX5000, when used with Microsoft®Office Live Meeting 2007 or
Microsoft®Office Communicator 2007, is a video conferencing device. Video
conferencing is a set of interactive telecommunication technologies that allow two or
more locations to interact using video and audio transmissions simultaneously. It has
also been called visual collaboration.
With the Polycom CX5000, you can do any of the following:
•Place an outgoing phone call.
•Answer an incoming phone call.
•Conduct an audio-only session.
•Conduct an audio/video conference.
The Polycom CX5000 is placed in the center of your conference table and connected to
a computer, computer network, public switched telephone network (PSTN) analog
phone line, and power data box. The Polycom CX5000 cameras capture the entire
panoramic view of your conference room, as well as the voices coming from any
location around the table, as shown in Figure 1 below.
Figure 1.A Polycom CX5000 conference in session
7 Polycom CX5000 Setup Guide
Unpacking
The Polycom CX5000 product package contains the following items, as shown in Figure
2 below.
Figure 2. Unpacking the box
1. Polycom CX5000 device.
2. Power data box.
3. External dial pad.
4. Satellite microphones.
5. Polycom CX5000 Setup Guide and Quick Reference Card.
6. Privacy cover.
7. Phone adapter for specific locale.
8. RJ45 network cable.
9. Power cord.
10. RJ11 telephone cable.
Note
For determining the correct phone line adapter for your location, see Appendix A: International Phone
Adapters, later in this document. Always plug the RJ11 telephone cable into the power data box first and
attach the phone adapter to the opposite end of the RJ11 telephone cord prior to plugging into your phone
jack.
8 Polycom CX5000 Setup Guide
System Requirements
The following are the minimum system requirements for Polycom CX5000 hardware and
software:
•Computer running the Windows XP™ operating system (SP2 or later, 32-bit only) or
Windows Vista™ operating system (32-bit and 64-bit).
•Computer with 2.0 gigahertz or higher processor.
•Recommended 2.0 gigabyte (GB) of RAM or higher.
•1.5 gigabytes (GB) of available hard disk space.
•Video card with 128 MB of RAM or higher.
•Super VGA (1280 × 1024) or higher-resolution video adapter and monitor.
•Keyboard and mouse, or compatible pointing device.
•Ethernet network adapter appropriate for the type of local-area or wide-area network
to which you will connect. Your computer requires an active wired Ethernet
connection for running Polycom CX5000.
•Graphics hardware running in full hardware acceleration mode.
•An analog PSTN phone line.
•Microsoft Office Live Meeting 2007 or Office Communicator 2007 or Office
Communicator 2007 R2 (as an active speaker device).
9 Polycom CX5000 Setup Guide
The Polycom CX5000 device
Inspect the Polycom CX5000 device and become familiar with its components, as
shown below in Figure 3.
Figure 3. Polycom CX5000 device
1. Mirrors. Five mirrors reflect the light into the cameras.
2. Cameras. Five small cameras capture the images from around the
room.
3. Light-emitting diode (LED) status lights. Three status lights
indicate phone connection, audio/video activity, mute, and incoming
calls.
4. Control buttons.Six buttons control speaker volume, mute, phone on/off
hook, flash, and information.
5. Liquid crystal display (LCD) touch screen.The LCD dial pad works just
like your phone pad for ease of dialing and quick view of call status.
6. Loudspeaker. A centrally located loudspeaker provides the audio
received from the remote conference.
7. Microphones.Six microphones located every 60°around the
device pick up the audio in the room.
10 Polycom CX5000 Setup Guide
Power Data Box components
Inspect the power data box and cables to become familiar with its components,
as shown below in Figure 4.
Figure 4. Power data box connections
1. Power data box. Provides the data and physical interfaces for connecting
to an Ethernet network, a PSTN, and the Polycom CX5000 device, as well
as providing the power source for the Polycom CX5000 device.
2. RJ45 jack. The location where the RJ45 cable connects your network to
the power data box. Use the network connection when you want to
manage the Polycom CX5000 device externally.
3. RJ11 jack. The location where the RJ11 cable connects your PSTN
phone system to the power data box. Make certain that you have the
correct phone adapter for your location. Always plug the RJ11 telephone
cable into the power data box first and attach the correct phone adapter to
the opposite end of the RJ11 telephone cord prior to connecting to your
on-site phone jack. For information on choosing the correct phone adapter
for your locale, see Appendix A: International Phone Adapters later in this
document.
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