Polycom CX5000 User manual

1 Polycom CX5000 Setup Guide

Polycom ®CX5000 Setup

Guide

November 2009 Edition

Polycom P/N: 1725-31223 -001 Rev. A

Microsoft P/N: X16-38382-01

2 Polycom CX5000 Setup Guide

POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service

marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries.

Microsoft, RoundTable, Windows, Windows Vista, Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries.

All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any

means, for any purpose other than the recipient's personal use, without the express written permission of Polycom and Microsoft.

Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this

document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you

any license to these patents, trademarks, copyrights, or other intellectual property.

3 Polycom CX5000 Setup Guide

Contents

Contents .......................................................................................................................3

Warnings.......................................................................................................................4

Regulatory Information ................................................................................................5

Introduction............................................................................................................6

How the Polycom CX5000 Works .........................................................................6

Unpacking ..............................................................................................................7

System Requirements ...........................................................................................8

The Polycom CX5000 device ................................................................................9

Power Data Box components............................................................................. 10

Polycom CX5000 device rear section................................................................ 11

Polycom CX5000 device base bottom section ................................................. 12

Polycom CX5000 external dial pad and satellite microphones....................... 12

Setting up the Polycom CX5000 .............................................................................. 13

Positioning the Polycom CX5000 device........................................................... 13

Setting up the Power Data Box and connections ............................................. 14

Connecting the external dial pad and satellite microphones .......................... 16

Cleaning Instructions.......................................................................................... 18

Software EULA........................................................................................................... 19

4 Polycom CX5000 Setup Guide

Warnings

This symbol identifies safety and health messages in this guide and Polycom CX5000

accessories guides.

WARNING

Failure to properly set up, use, and care for the Polycom CX5000 device can increase the

risk of damage to the Polycom CX5000 device, or even serious injury or death.

DO NOT ATTEMPT REPAIRS

Do not attempt to take apart, open, service, or modify the Polycom CX5000 device, power

data box, or any peripherals. Doing so increases the risk of electric shock, fire, or damage

to the device. Any evidence of an attempt to open or modify any component of the Polycom

CX5000 system, including any peeling, puncturing, or removal of any of the labels, is a

violation of your license and warranty, and renders the Polycom CX5000 device ineligible for

authorized repair.

If any part is damaged, malfunctioning, or if any internal parts become visible, contact

Polycom Support.

WARNING

Do not attempt to open up the unit and do not attempt to replace the lithium battery. There

is a risk of explosion if the lithium battery is replaced by an incorrect type.

WARNING

To avoid damage to the power data box and components, use the following guidelines:

•Protect cords from being walked on.

•Protect cords from being pinched or sharply bent, particularly where they connect to

the power outlet, the power data box, and the Polycom CX5000 device.

•Do not jerk, knot, sharply bend, or otherwise abuse the power cords.

•Do not expose the power cords to sources of heat.

•When disconnecting the power cords, pull on the plug—do not pull on the cord.

•If the power cord or power data box becomes damaged in any way, stop using the

device immediately, and contact Polycom Support for a replacement.

•Unplug the Polycom CX5000 device during lightning storms or when unused for long

periods of time.

•Use only the power supply unit and AC power cord that came with your device or that

you received from an authorized repair center.

•Do not use non-standard power sources, such as generators or inverters, even if the

voltage and frequency appear acceptable. Only use AC power provided by a

standard wall outlet.

•Do not overload your wall outlet, extension cord, power strip, or other electrical

receptacle. Confirm that they are rated to handle the total current (in amps [A]) drawn

by the device (indicated on the power supply unit) and any other devices that are on

the same circuit.

•For devices with an AC power cord that connects to the power supply, always

connect the power cord according to the following instructions:

•Plug the AC power cord into the power supply until it stops.

•Plug the other end of the AC power cord into the wall outlet.

5 Polycom CX5000 Setup Guide

WARNING

Mains powered voice telephony without emergency dialing

WARNING

This equipment will be inoperable when main power fails.

WARNING

To reduce the risk of fire, use only No. 26 AWG or larger (e.g. 24 AWG) UL Listed or CSA

Certified Telecommunication Line Cord.

Regulatory Information

Regulatory information for the countries in which thePolycom ® CX5000 is approved for use

can be found in the Polycom ® CX5000 Regulatory Manual, which is shipped with the Polycom

CX5000 product and is also available online at

http://www.polycom.com/global/documents/support/user/products/voice/Polycom_CX5000_Reg

ulatory_Manual_All_Languages.pdf .

6 Polycom CX5000 Setup Guide

Introduction

When you want to meet with people who are geographically separated, video

conferencing gives you a greater sense of immediacy than a conventional telephone

conference call. The Polycom ®CX5000 Unified Conference Station is a next generation

video conferencing system that provides a comprehensive conferencing experience

through the use of 360 degree video and active speaker detection.

This guide will help you install the Polycom CX5000 device hardware and begin using it

for your meetings.

How the Polycom CX5000 Works

The Polycom CX5000, when used with Microsoft®Office Live Meeting 2007 or

Microsoft®Office Communicator 2007, is a video conferencing device. Video

conferencing is a set of interactive telecommunication technologies that allow two or

more locations to interact using video and audio transmissions simultaneously. It has

also been called visual collaboration.

With the Polycom CX5000, you can do any of the following:

•Place an outgoing phone call.

•Answer an incoming phone call.

•Conduct an audio-only session.

•Conduct an audio/video conference.

The Polycom CX5000 is placed in the center of your conference table and connected to

a computer, computer network, public switched telephone network (PSTN) analog

phone line, and power data box. The Polycom CX5000 cameras capture the entire

panoramic view of your conference room, as well as the voices coming from any

location around the table, as shown in Figure 1 below.

Figure 1.A Polycom CX5000 conference in session

7 Polycom CX5000 Setup Guide

Unpacking

The Polycom CX5000 product package contains the following items, as shown in Figure

2 below.

Figure 2. Unpacking the box

1. Polycom CX5000 device.

2. Power data box.

3. External dial pad.

4. Satellite microphones.

5. Polycom CX5000 Setup Guide and Quick Reference Card.

6. Privacy cover.

7. Phone adapter for specific locale.

8. RJ45 network cable.

9. Power cord.

10. RJ11 telephone cable.

Note

For determining the correct phone line adapter for your location, see Appendix A: International Phone

Adapters, later in this document. Always plug the RJ11 telephone cable into the power data box first and

attach the phone adapter to the opposite end of the RJ11 telephone cord prior to plugging into your phone

jack.

8 Polycom CX5000 Setup Guide

System Requirements

The following are the minimum system requirements for Polycom CX5000 hardware and

software:

•Computer running the Windows XP™ operating system (SP2 or later, 32-bit only) or

Windows Vista™ operating system (32-bit and 64-bit).

•Computer with 2.0 gigahertz or higher processor.

•Recommended 2.0 gigabyte (GB) of RAM or higher.

•1.5 gigabytes (GB) of available hard disk space.

•Video card with 128 MB of RAM or higher.

•Super VGA (1280 × 1024) or higher-resolution video adapter and monitor.

•Keyboard and mouse, or compatible pointing device.

•Ethernet network adapter appropriate for the type of local-area or wide-area network

to which you will connect. Your computer requires an active wired Ethernet

connection for running Polycom CX5000.

•Graphics hardware running in full hardware acceleration mode.

•An analog PSTN phone line.

•Microsoft Office Live Meeting 2007 or Office Communicator 2007 or Office

Communicator 2007 R2 (as an active speaker device).

9 Polycom CX5000 Setup Guide

The Polycom CX5000 device

Inspect the Polycom CX5000 device and become familiar with its components, as

shown below in Figure 3.

Figure 3. Polycom CX5000 device

1. Mirrors. Five mirrors reflect the light into the cameras.

2. Cameras. Five small cameras capture the images from around the

room.

3. Light-emitting diode (LED) status lights. Three status lights

indicate phone connection, audio/video activity, mute, and incoming

calls.

4. Control buttons.Six buttons control speaker volume, mute, phone on/off

hook, flash, and information.

5. Liquid crystal display (LCD) touch screen.The LCD dial pad works just

like your phone pad for ease of dialing and quick view of call status.

6. Loudspeaker. A centrally located loudspeaker provides the audio

received from the remote conference.

7. Microphones.Six microphones located every 60°around the

device pick up the audio in the room.

10 Polycom CX5000 Setup Guide

Power Data Box components

Inspect the power data box and cables to become familiar with its components,

as shown below in Figure 4.

Figure 4. Power data box connections

1. Power data box. Provides the data and physical interfaces for connecting

to an Ethernet network, a PSTN, and the Polycom CX5000 device, as well

as providing the power source for the Polycom CX5000 device.

2. RJ45 jack. The location where the RJ45 cable connects your network to

the power data box. Use the network connection when you want to

manage the Polycom CX5000 device externally.

3. RJ11 jack. The location where the RJ11 cable connects your PSTN

phone system to the power data box. Make certain that you have the

correct phone adapter for your location. Always plug the RJ11 telephone

cable into the power data box first and attach the correct phone adapter to

the opposite end of the RJ11 telephone cord prior to connecting to your

on-site phone jack. For information on choosing the correct phone adapter

for your locale, see Appendix A: International Phone Adapters later in this

document.

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