Polycom RMX 1000 User manual

RMX 1000 V1.1 Getting

Started Guide

General Safety Precautions

Follow these rules to ensure general safety:

•Keep the area around the Polycom RMX 1000 unit clean and free of

clutter and well ventilated.

•Decide on a suitable location for the equipment rack that will hold

the RMX 1000, ensuring that it is near a grounded power outlet.

•Ensure that the leveling jacks on the bottom of the rack are fully

extended to the floor with the full weight of the rack resting on

them. Always make sure the rack is stable before extending a com-

ponent from the rack.

•In a single rack installation, attach stabilizers to the rack. In multi-

ple rack installations, the racks should be coupled together.

•Use a regulating uninterruptable power supply (UPS) to protect the

RMX 1000 from power surges and voltage spikes, and to keep it

operating in case of a power failure.

•Allow the power supply units to cool before touching them.

•Always keep the rack’s trays and board’s closed when not servicing,

to maintain proper cooling.

Hardware Specification

Parameter Description

Form Factor 3U 19” rack mount

Height 5.20” (132 mm)

Width 16.93” (430 mm)

Depth 19.92” (506 mm)

Gross Weight 48.4 lbs (22 kg)

Power Supply Thermal controlled 650W ATX AC power supply

w/PFC

AC Voltage 100 - 240 VAC, 50-60 Hz, 5-9 Amps

Unpacking and Installing the RMX 1000

1Put the RMX 1000 product on a stable surface at the installation site.

2Carefully take the RMX 1000 device out of the package. You can

install the device in the rack or position it on an even surface.

–Mount the RMX 1000 in the rack: Install the brackets supplied

by the rack manufacturer on each side of the rack on which the

RMX 1000 is placed. Secure the system by fastening four

screws to the rack on the front panel.

–Put the RMX 1000 on a safe, even, and clean surface.

3Connect cables on the back panel of the RMX 1000:

–Power Cable: Firmly insert the plug into the power socket to

prevent poor contact.

–LAN Cable: Connect to the LAN1 port of the RMX 1000.

Configuration Preparations

Obtaining Network Information

Before the first time configuration, obtain the following information

from the network administrator. This helps you to configure the RMX

1000 in your local network:

•The IP address, subnet mask, and default gateway IP address of the

RMX 1000 LAN port

•(Optional) Gatekeeper address, and the H.323 prefix and E.164

number to be assigned to the RMX 1000

Obtaining Product Activation Key

Before using the RMX 1000, you need to register and activate the device.

Follow the procedure below to obtain the product activation key. When

you power on and log in to the RMX 1000 for the first time, the system

displays the Product Activation dialog box, requesting you to enter a

Product Activation Key.

1Enter http://portal.polycom.com in the address bar of the browser

to access the login page of the Polycom resource center.

2In the login box, enter your Email address and password, and then

click Sign In. If you are a new user, click the Register for an Ac-

count link for registration.

3Click Service & Support in the upper navigation bar on the inter-

face. On the Service & Support page, click Product Activation in the

left navigation bar.

4Enter the Activate Your Product page. Enter the License Number

and Serial Number of the product in the Single License Number pane,

and then click the Generate button. You can find the license num-

ber and serial number of the product from the document provided

with the RMX 1000. Record the activation key displayed in the Key

Code field.

First Time Configuration

Connecting PC to RMX 1000

1Connect your PC to the LAN1 port (the LAN1 port is enabled by

default) of the RMX 1000 with a cross-over network cable, or con-

nect your PC and RMX 1000 to the same switch in the LAN. Turn

on the power switch at the RMX 1000.

2Configure the IP address for your PC, which is in the same network

segment as the IP address of the RMX 1000.

The default IP address of the RMX 1000 before delivery is:

–IP address of the LAN1 port - 192.168.1.254

–Subnet mask - 255.255.255.0

–Default gateway IP address - 192.168.1.1

You can also view the current address information of the product

using the RMX 1000 Discover tool provided with the device.

a. Run the RMX 1000Discover.exe file in the CD provided with

the product.

b. Click the Discover button to display the current address

information of the device.

Logging in to Web UI

1Run the Web browser on the PC. Enter http://<RMX 1000 IP ad-

dress> in the address bar, and then press Enter.

2(Optional) Select a language for the Web interface from the

drop-down menu. If the browser or OS of your PC does not sup-

port the selected language, the content is displayed in English.

3On the Welcome interface, enter the default User Name (POLYCOM)

and Password (POLYCOM). Click the Login button to enter the

Web configuration interface.

4The Product Activation dialog box is displayed. Fill in the activation

key obtained in Obtaining Product Activation Key in the Activation

Key box, and then click the Save button. Click the Close button.

If you do not have an Activation Key, click the “Polycom Resource

Center” button to access the Service & Support page of the Polycom

website. For more information, see Obtaining Product Activation

Key.

Modifying the Default IP Address

After accessing the RMX 1000 Web configuration interface, you can

modify the default IP address for the device based on the settings of

your local network.

1Click the IP Setting configuration item in the RMX Management

pane.

2In the IP Setting configuration pane, right-click, and select LAN1 ->

Properties.

3In the LAN1 Settings dialog box, set the IP address obtained from

the network administrator, and configure the device for use on

your local network.

Parameter Description

Use LAN1 Enables/disables the network port

DHCP

If the user network is configured with a Dynamic

Host Configuration Protocol (DHCP) server,

select this option to automatically obtain the IP

address.

Deselect this option to use a static IP address,

in which case you need to configure the next

three options.

IPAddress Set the IP address for this network port

Subnet Mask Set the subnet mask for this network port

Gateway

Set the gateway address for this network port. If

the Set as Default option is selected, the de-

vice packet will be forwarded through this

gateway by default when there is no matched

static route. In this case, a default route is dis-

played in the list of the Advanced Setting ->

Router page.

NAT

The Network Address Translation (NAT) func-

tion enables you to translate a private network

IP address into a public network IP address

before transmission. To enable NAT, select this

box and then type the public network IP address

to be displayed to the outside.

Obtain DNS server

address automatically

Used in combination with the DHCP option.

When the DHCP check box is selected, this

option allows you to obtain the DNS server ad-

dress automatically from a DHCP server in the

network.

Preferred/Alternate

DNS Server

If you did not select the option for automatic

DNS address discovery, you must enter the

preferred/alternate DNS server addresses here

for the device to resolve domain names.

LAN Speed Sets the speed/duplex modes for LAN ports.

Parameter Description

Supported speed/duplex modes include

10/100M, Full Duplex or Half Duplex, and the

1000M Network mode. You can also select

Auto to use Auto-Negotiation with the switch

port.

Note: Contact the network administrator before

setting LAN Speed, to ensure that the switch

configuration is matched with the MCU port.

Advanced Setting (Optional)

If necessary, you can configure other network parameters according to

the following procedure:

1Click the Advanced Setting configuration item in the RMX Man-

agement pane.

2In the Advanced Setting configuration pane, double-click the list

item or right-click and then select Properties.

3Based on the network requirement, set the routing information in

the following dialog box.

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