Poly Plantronics Voyager 5200 Office User manual

Voyager 5200 Office

for desk phone

User Guide

PLANTRONICS + POLYCOM. NOW TOGETHER AS

Contents

Overview 3

Headset Overview 3

Base overview 4

Accessories 4

Hook up your system 5

Desk phone setup details 5

Position Your Base 7

Pair 8

Pair again to base 8

Pair to mobile device 8

Pair mode 8

Fit and charge 9

Fit 9

Charge 9

Low battery warnings 10

Load software 11

The Basics 12

Power on your headset 12

Adjust volume 12

Make, answer, end calls 12

Use sensors 13

More Features 14

Play or pause audio 14

Voice assistant (smartphone feature) 14

Enable and use Amazon Alexa (smartphone feature) 14

Enable Tile 14

Troubleshooting 15

Headset 15

Desk phone 16

Support 17

Siri

Google Now

Alexa*

NFC

Charge port

Call button

Bluetooth button (use when pairing a device)

Siri, Google Now,

Alexa*

Virtual Personal Assistant (VPA) button *Alexa requires Plantronics Hub app

Mute button

Volume buttons

Indicator light

Power button

Near Field Communication

Be safe

Please read the safety guide for important safety, charging, battery and regulatory information

before using your new headset.

Overview

Headset Overview

1 2 3 4 5 6 7 8

1Desk phone LED 7Telephone interface cable jack

2Bluetooth LED 8Headset Bluetooth pairing button

3Charging LED 9Desk phone listening volume

4USB port 10 Desk phone speaking volume

5Power jack 11 Desk phone conﬁguration switch

6Handset lifter jack

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk

phone call. Enables remote call control with your headset.

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control

with your headset.

Base overview

Accessories

Using the diagram, connect your headset system.

NO HEADSET PORT

HEADSET PORT

Choose a desk phone setup A, B, C or D and connect cables.

ADesk phone with dedicated headset port

USE

• Connect one end of the telephone interface cable to the back of the base

• Connect the other end of the telephone interface cable into the dedicated headset port on

the desk phone

• Adjust the configuration switch on the bottom of the base to default A, which works for most

phones. Use configuration Dfor Cisco phones.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration, press

both the headset button on your desk phone and the call control button on the headset to

answer or end calls.

BDesk phone (standard)

Hook up your system

Desk phone setup details

USE

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect it to the

telephone interface cable junction box

• Finally connect the remaining end of the telephone interface cable into the open handset port

on the desk phone

• Adjust the configuration switch on the bottom of the base to default A, which works for most

phones. Use configuration Dfor Cisco phones.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does

not have a dedicated headset port. In this configuration, manually remove the handset on your

desk phone and press the call control button on the headset to answer or end calls.

CDesk phone + EHS cable (sold separately)

USE

• Adjust the configuration switch on the bottom of the base to default A, which works for most

phones.

DDesk phone + HL10 lifter (sold separately)

USE

• Adjust the configuration switch on the bottom of the base to default A, which works for most

phones. Use configuration Dfor Cisco phones.

The minimum recommended separation between your desk phone and the base is 6 inches.

The minimum recommended separation between the base and computer is 12 inches. Incorrect

position can cause noise and interference problems.

NOTE Headset cradle may vary, but function is the same.

Position Your Base

Your headset comes pre-paired to the base. To pair again:

1Press the headset Call button until you hear "pairing" and the headset LEDs flash blue and red.

2Put your base into pair mode by pressing and holding the Bluetooth pairing button on the back

of your base for 2 seconds until the display panel's Bluetooth icon flashes blue and red.

Pairing is successful when you hear "pairing successful" and "base connected" and the display

panel's Bluetooth icon turns solid blue.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;

this includes the base.

1To put your headset in pair mode, press the Call button until you hear "pairing" and the headset

LEDs flash blue and red.

2Activate Bluetooth on your phone and set it to search for new devices.

•iPhone Settings > Bluetooth > On*

•Android Settings > Bluetooth: On > Scan for devices*

NOTE *Menus may vary by device.

3Select “PLT V5200 Series.”

If necessary, enter four zeros (0000) for the passcode or accept the connection.

Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;

this includes the base.

With your headset powered on, press the Call button until you hear "pairing."

Pair

Pair again to base

Pair to mobile device

Pair mode

1Slide headset over and behind your ear, then press gently toward your ear.

NOTE Remove your eyeglasses before donning the headset for best fit.

2Rotate microphone boom until it is pointed toward your mouth.

3Mic boom moves up and down for a better fit.

2 3

Change the eartip for a better fit.

1Push in eartip and rotate to the left to unlock it.

2Align new eartip into slot; push, rotate to the right and lock into place.

To wear the headset on your other ear, rotate the boom upwards then twist it around so the eartip

is on the other side before lowering the mic boom.

Before first use, charge your headset for a minimum of 20 minutes by placing it in the cradle. The

base display's battery icon turns solid blue when charging and turns off when charge is

complete. A full charge takes approximately 90 minutes.

NOTE You may also charge your headset using a micro-USB cable connected to a power source.

Fit and charge

Fit

Charge

Battery Level Voice Prompt

30 minutes of talk time remaining "Battery Low" repeats every 15 minutes

10 minutes of talk time remaining "Recharge Headset" every 5 minutes

Low battery warnings

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