Poly Savi 8240 Office User manual

Savi 8240/8245 Office

Wireless DECT headset system for

computer, desk phone and mobile

User Guide

Contents

DECT Information 3

DECT Enhanced Security 3

Overview 4

Base and Headset Basics 4

Accessories 4

Hook up system 6

Desk phone setup details 6

Position Your Base 8

Fit and charge 9

Customize Your Headset 9

Charge your headset and spare battery 13

Talk time 13

Headset battery status 13

Replace rechargeable battery 13

Load software 14

Update your Poly device 14

Pair 15

Auto connect feature 15

The basics 16

Headset Basics 16

Make, answer, end calls 16

Adjust volume 16

Mute 17

Interact with Microsoft softphone 17

Change your default phone line 17

Get a dial tone 17

Transfer mobile audio 17

Audio streaming 17

Limit ofce noise 17

Mini conference call 17

Set up a conference call 17

More Features 19

Optimize audio quality 19

Base Subscription Button 19

Troubleshooting 21

Headset 21

Desk Phone 22

Mobile 22

Softphone 22

What's in the box 24

Support 25

DECT products should never be used outside the region in which they were originally

purchased and intended to be used.

The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which

vary by country. DECT 6.0 devices are generally authorized for use in the US/Canada/

Mexico. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may

disrupt telecommunications networks and devices, and can subject you to nes and

penalties by regulatory agencies.

Poly is a member of the DECT Forum and has fully adopted their recommendations for

enhancements to security within all DECT products.

Poly DECT-based products now fully incorporate the latest recommendations on

Enhanced Security from the DECT Forum and ETSI. These improvements cover

registration, authentication, authorization and encryption procedures. Poly DECT

products are now secure against known vulnerabilities that were highlighted by the

public announcements of the Chaos Communication Congress in 2009.

Poly DECT products have been tested against and passed the DECT Forum security

certication requirements and consequently have been granted 'DECT Forum security'

logo certication.

Poly DECT products using the new enhanced version of DECT that includes these

security improvements are marked on the base with the DECT Forum security logo.

DECT Information

DECT Enhanced

Security

Base

1 2 3 4

5 6 7

8 9 10

11 12 13

1Power jack 8Computer button

2Handset Iifter jack 9Mobile phone button

3Telephone interface cable jack 10 Desk phone button

4USB port 11 Bluetooth pairing button/LED

5Desk phone speaking volume 12 Subscription button/LED

6Desk phone conguration switch 13 Charging LED

7Desk phone listening volume

Headset

1 2 43

1Mute button 3Volume up button

2Volume down button 4Call button/Press to interact with

Microsoft Teams (app required)

Be safe

Please read the safety guide for important safety, charging, battery and regulatory

information before using your new headset.

1Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends

a desk phone call. Enables remote call control with your headset.

Overview

Base and Headset

Basics

Accessories

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call

control with your headset.

Using the diagram, connect your headset system.

NO HEADSET PORT

HEADSET PORT

NOTE Base configuration settings

Desk phone Setting (on base's side panel)

Most phones A

Cisco phones D

Cisco phones with EHS cable A

Choose a desk phone setup A, B, C or D and connect cables.

A Desk phone with dedicated headset port

USE

Hook up system

Desk phone setup

details

• Connect one end of the telephone interface cable to the back of the base

• Connect the other end of the telephone interface cable into the dedicated headset

port on the desk phone

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other

phones use default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable. In this configuration,

press both the headset button on your desk phone and the call control button on the

headset to answer or end calls.

B Desk phone (standard)

USE

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect it to

the telephone interface cable junction box

• Finally connect the remaining end of the telephone interface cable into the open

handset port on the desk phone

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other

phones use default configuration A.

NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone

does not have a dedicated headset port. In this configuration, manually remove the handset

on your desk phone and press the call control button on the headset to answer or end calls.

C Desk phone + EHS cable (sold separately)

USE

IMPORTANT Use configuration A on the bottom of the base, which works for most phones

including Cisco phones.

D Desk phone + HL10 lifter (sold separately)

USE

IMPORTANT Cisco phones use configuration D on the bottom of the base. Most other

phones use default configuration A.

The minimum recommended separation between your desk phone and the base is 6

inches.

The minimum recommended separation between the base and computer is 12 inches.

Incorrect position can cause noise and interference problems.

NOTE Headset cradle may vary, but function is the same.

Position Your Base

After you install the headset battery, choose one of the three headset

wearing styles, over-the-ear, over-the-head or behind-the-head. Use

the t kit to assemble it and optimize the position of the microphone.

Install the Headset Battery

Position the battery as shown on the headset and slide into position until the battery snaps

into place.

NOTE This product has a replaceable battery. Use only replacement batteries supplied by Poly.

Use the Fit Kit to Assemble Your Headset

Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-

head or behind-the-head.

Right Over-the-Ear Assembly

1Choose the size of earloop that fits most comfortably. Align the earloop as shown and

insert it onto the headset. Rotate the earloop up 90°.

90º

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the

notch facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the eartip points to the microphone.

Fit and charge

Customize Your

Headset

3To correctly position your headset, see Position Your Headset.

Left Over-the-Ear Assembly

1Choose the size of earloop that fits most comfortably. Align the earloop as shown and

insert it onto the headset. Rotate the earloop up 90°.

90º

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the

notch facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the eartip points to the microphone.

3To correctly position your headset, see Position Your Headset.

Position your headset

When you wear the headset, the microphone should rest as close to your cheek as possible

without touching. The microphone can be adjusted inward by the pivoting earpiece to

optimize the position of the headset.

1Slide the headset over and behind your ear and fit the eartip into your ear.

2Holding the base of the headset, push it in and back towards your ear to allow the pivoting

earpiece to bring the microphone close to your mouth. As the base of the headset moves

backwards, you will feel soft clicks until the microphone rests close to your cheek.

Over-the-head assembly

1Hold the headband so it is aligned to receive the headset as shown and insert the headset

into the headband.

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