Phonak Roger User manual

Roger Select™

Contents

Preparation ...................................................................................................................................................................................................................1

Getting started.............................................................................................................................................................................................................2

Demo protocol .............................................................................................................................................................................................................3

Introduction to other Roger microphone..............................................................................................................................................................6

End of demo .................................................................................................................................................................................................................6

Preparation

Purpose

To support Hearing care professionals explaining Roger to potential clients and their significant others

When to use

•Roger Open Days / Roger Open Houses

•Client that shows interest in Roger products

•Roger candidate

Duration

Approximately 10 - 15 minutes

Equipment needed

•Roger Select demo instrument

•2 Roger X demo instruments

•Roger MyLink demo instrument

•Roger Installer

•Loudspeaker to create noise, connected to a computer. Suggested noise sound file: Party noise file from Phonak Target

media software, copy Party2 noise file out of Phonak Target as separate file and store it on your computer)

•TV

•Smartphone

Phonak

Roger™demo guide

Phonak Roger Select™ 2

Optional equipment

•Roger MyLink demo instrument with headphones for significant others

Place

•Round or rectangular table, size approx.. 1 meter / 3 feet in diameter/length

Preparation

1. Make sure the equipment is well charged and it is switched on

2. Place the noise speaker approximately 2 meter / 6 feet away from the center of the table and calibrate the noise level to

around 70 dBA at the center of the table.

3. Have your smartphone ready with a short music movie

4. Plug the audio cable into your smartphone and into Roger Select and play the music movie

5. On the TV, make sure a news program is available

6. Place the docking station next to the TV screen and connect it to the power outlet and the TV’s digital output

Optional: Pair Roger Select / Roger Pen with your smartphone using Bluetooth® wireless technology

Tips

•PRACTICE –PRACTICE –PRACTICE

The more confident and comfortable you are with your demonstration, the more likely you will be successful.

You should also wear a Roger MyLink with headphones to verify the sound during the whole demo and pace your

instructions.

Choose the right receiver for your client

Your client has:

Receiver to

choose

Steps before demo

Steps after demo

Hearing device with

RogerDirect™

(e.g. Phonak Audéo™M-

312)

2 Roger X

Install Roger X into both hearing

devices using Roger Installer

Uninstall Roger from both hearing

devices using Roger Installer back

into Roger X

Hearing device with T-Coil

Roger MyLink

Let client wear the Roger MyLink

around the neck and make sure

the hearing device is switched to

T-Coil program.

Take Roger MyLink back and

restart hearing device

Hearing aid plus streaming

device with euro plug

(e.g. ComPilot II, GN

ReSound MultiMic)

1 Roger X

Plug Roger X into streaming

device and make sure hearing aid

is in streaming program

Unplug Roger X from the streamer

and restart the hearing device

Getting started

1. Switch on the equipment

2. Let the participants sit around the table

3. Make sure the hearing device is switched on and in the correct program (see table above)

4. Connect Roger Select with the Roger MyLink(s)

Note: Hold Roger Select close to Roger MyLink and press Connect button

Optional: Give the Roger MyLink with headphones to significant others and make sure everybody can hear the music

Phonak Roger Select™ 3

Demo protocol

What

Say

Table mode

Switch Roger Select on and place it in

the center of the table.

This is Roger Select, a versatile microphone ideal for

stationary situations where background noise is

present. When placed on a table, it automatically

selects the person who is talking and seamlessly

switches from one talker to another.

How often do you eat out at restaurants?

Client speaks

Would you like to hear better at restaurants?

Client speaks

As you can see, Roger Select picks up each speaker`s

voice around the table.

Let`s experience how Roger Select performs in noise. I

am going to add some noise

Table mode

with noise

Switch the noise on and wait 10 seconds

before you continue

After switching on the noise, wait 10 seconds for the

Roger Select to adapt to the noise.

Roger Select creates a beam in the direction of the

speaker and reduces the noise. Currently, the beam is

directed in my direction.

Ask the client a question: i.e. What did you have for

breakfast?

Client speaks. Ask another question.

As you have heard, Roger Select immediately switches

the beam in the direction of the current speaker. Roger

Select reacts very fast to changing speakers, making

you feel at the heart of the conversation.

If significant others are present, ask them to say

something too.

Selection mode

with noise

Tap the segment that points in your

direction

Tap on another segment

Would you (client or significant other) please count to

20.

While client / significant other counts, you continue:

After tapping: In case of a side conversation, you can

select who you want to hear. I have now activated the

segment that points in my direction, so you can hear

me clearly but not the person counting (point in

direction of client / significant other)

You can add and remove segments as you want, this

allows you to control whom you want to listen to.

Phonak Roger Select™ 4

What

Say

Tap the center

Tap the center one or twice to mute

Roger Select

Tap the center to unmute the Roger

Select

When you tap the center, Roger Select will reactivate

the all-around microphone and you can hear again

everybody at the table. Please try it out yourself.

Let client play with the steering functionality

I am now muting the device so you hear me without

the Roger Select.

I continue talking and while I talk I mute an unmute

the microphone several times

Continue talking and mute / unmute Roger Select, 2 –3

times.

You should clearly hear a difference.

Lapel mode

with noise

Add clip and place Roger Select on your

chest

Give Roger Select to the significant

other

When you communicate with a single person, then you

can clip Roger Select on the chest of your conversation

partner. This allows you to move freely as you go

shopping or driving in the car. Roger Select detects

that it is worn by a speaker and automatically activates

the beam that points upward.

I will now give Roger Select to <name of significant

other>.

Ask the significant other to walk away 10 - 15 steps and

keep on talking into the mic. When the significant other

returns, take back the Roger Select and say:

Roger Select lets you hear your loved one over distance.

So you could sit in your living room while another

person talks to you from the kitchen without the need

to shout.

Switch off the noise.

Remove the clip and place Roger Select

into the docking station and switch on

the TV

Roger Select can also be used to listen to TV.

Let participants listen to the TV program for a few

seconds.

Phonak Roger Select™ 5

Unplug Roger Select and place it on the

table.

Roger Select allows you to hear the TV crystal clear

without the volume being too loud for the other

viewers.

What

Say

Music

Take your smartphone or another mobile

audio device and plug the audio cable

and play some music

Unplug the audio cable

Before you plug the cable:

You can also listen to music on the go. Simply plug the

cable into the headphone output of your Smartphone.

Let client listen to the music for a few seconds

Final words

Place Roger Select in the center of the

table again.

You have now seen the key benefits of Roger Select.

summarize, you can use it to better understand:

-In a restaurant

-during small meetings

-during one-on-one conversations

-a distant talker

-TV programs, movies and music

-Phone calls

Optional Bluetooth demo if client has no other Bluetooth device

What

Say

Bluetooth

Place Roger Select on the table and call

a relative of the client from your

Smartphone

Please give me the number of someone that you wish

to call now, someone you know well.

Dial the number and let end user speak with the

relative.

Roger Select can be paired with your Smartphone or

computer and allows you to make handsfree phone

calls over the mobile phone network or internet.

Some desk phones also feature Bluetooth and can be

paired with the phone.

If the computer or phone does not support Bluetooth,

you may need to use an adapter. Hand out the ‘phone

calls made easy with Roger guidebook’. This guide

shows you all the options how to make phone calls

easier with Roger Select.

Phonak Roger Select™ 6

Introduction to other Roger microphone

Briefly explain the other Roger microphones to your client. If needed, also demo the key functionalities of the other

microphones.

Roger Table Mic II

Roger Table Mic II is a microphone dedicated for working adults who participate in various

meetings. It selects the person who’s talking and switches automatically between the

meeting participants.

Roger PenTM

Handy microphone for various listening situations. Roger Pen can be conveniently used

where additional support is needed over distance and in noise and features Bluetooth

connectivity.

End of demo

Inform your client about trial period, cost and funding options.

Then take back all the equipment and charge it to have it ready for the next demo.

When your client has hearing devices with RogerDirect, do not forget to uninstall Roger from both hearing devices.

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