Phonak CROS User manual

User Guide

Phonak CROS

www.phonak.com

Manufacturer:

Phonak AG

Laubisrütistrasse 28

CH-8712 Stäfa

Switzerland

EU Representative:

Phonak GmbH

D-70736 Fellbach-Oeffingen

Germany

0459

1. Welcome 5

2. Important safety information:

Please read before operating your Phonak CROS

system for the rst time 6

Hazard warnings 6

Information on product safety 8

3. Phonak CROS system description 11

4. Step-by-step instructions for using

the Phonak CROS system 17

Step 1. Getting to know your

Phonak CROS transmitter 17

Step 2. Battery preparation 20

Step 3. Inserting the battery 21

Step 4. Turning on the Phonak CROS

transmitter 22

Step 5. Placing the Phonak CROS transmitter 23

Step 6. Adjusting the volume 29

Step 7. Selecting the hearing program 31

Contents

Step 8. Removing the Phonak CROS

transmitter 32

Step 9. Turning off the Phonak CROS

transmitter 35

Step 10. Changing the battery 36

5. Care and maintenance 37

6. Troubleshooting 40

7. Wireless Accessories and FM systems 42

Wireless Accessories 42

FM systems 43

8. Service and warranty 46

9. Compliance information 48

10. Information and description of symbols 51

This user guide is valid for:

Wireless models

Phonak CROS

Phonak CROS H2O

Phonak CROS 312

Phonak CROS 13

Your new Phonak CROS system is a premium Swiss

quality product. It was developed by Phonak, one of

the world‘s leading companies in hearing technology.

Your Phonak CROS system offers the most modern digital

hearing technology currently available on the market.

Please read these user instructions thoroughly in order

to benefit from all the possibilities your new Phonak

CROS system has to offer. With proper use and care, you

will be able to enjoy your Phonak CROS system for many

years to come.

If you have any questions, please consult your hearing

care professional.

Phonak - life is on www.phonak.com

1. Welcome

0459

Please read the information on the following pages

before using your Phonak CROS system.

A Phonak CROS system will not restore normal hearing

and will not prevent or improve a hearing impairment

resulting from organic conditions. Infrequent use of a

Phonak CROS system does not permit a user to attain

full benet from it. The use of a Phonak CROS system is

only part of hearing habilitation and may need to be

supplemented by auditory training and instruction in

lipreading.

2.1Hazard warnings

!Use only Phonak CROS systems that have been

specially programmed for you by your hearing care

professional. Other systems may be ineffective and

may, in certain cases, damage your hearing.

!Changes or modifications to the Phonak CROS system

that were not explicitly approved by Phonak are

not permitted. Such changes may damage your ear

or the hearing system.

2. Important safety information

!Do not use the hearing aids in explosive areas (mines

or industrial areas with danger of explosions).

!Phonak CROS system batteries are toxic if they are

swallowed! Keep out of reach of children and

mentally challenged people or pets. If batteries

are swallowed, consult your physician

immediately!

!If you feel pain in or behind your ear, if it is inflammed

or if skin irritation and accelerated accumulations

of ear wax occur, please check with your hearing care

professional or physician.

!In very rare cases, the dome can remain in your ear

canal when removing the hearing tube from the ear.

In the unlikely case that the dome does get stuck in

your ear canal, it is strongly recommended to see a

medical practitioner for safe removal.

!Hearing programs in the directional microphone mode

reduce background noises. Please be aware that

warning signals or noises coming from behind, e. g.

cars, are partially or entirely suppressed.

!The hearing aid contains small parts that can cause

choking, if swallowed by children. Keep out of reach

of children and mentally challenged people or pets.

If swallowed, consult a physician or hospital

immediately.

!External devices may only be connected if they have

been tested in accordance with corresponding

IECXXXXX standards. Only use accessories approved

by Phonak AG, to avoid any electrical shock.

2.2 Information on product safety

INever immerse your Phonak CROS system in water!

Protect it from excessive moisture. Always remove

your hearing system before showering, bathing,

or swimming, as the hearing aid contains sensitive

electronic parts.

IYour Phonak CROS H2O is resistant to water, sweat

and dust under the conditions listed in chapter 5.

After exposure to any of these elements the Phonak

CROS H2O must be cleaned and dried, as the hearing

aid contains sensitive electronic parts.

2. Important safety information

IProtect your Phonak CROS system from heat (never

leave near a window or in the car.) Never use a

microwave or other heating devices to dry your

hearing system. Ask your hearing care professional

about suitable drying methods.

IWhen you are not using your Phonak CROS system,

leave the battery compartment open so that any

moisture can evaporate. Make sure that you always

completely dry your Phonak CROS system after use.

Store the Phonak CROS system in a safe, dry and

clean place.

IDo not drop your Phonak CROS system! Dropping

onto a hard surface can damage your Phonak CROS

system.

IAlways use new batteries for your Phonak CROS

system. In case a battery is leaking, replace it

immediately with a new one to avoid any skin

irritation. You can return used batteries to your

hearing care professional.

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