Phonak Audeo P-RL User manual

Phonak AudéoTM P-RL

User Guide

Phonak Audéo P-RL

Phonak Audéo P-RL Trial

2 3

Your hearing aid and charger details

Hearing aid models Earpieces

cAudéo P-RL (P90/P70/P50/P30) cDome

cAudéo P-RL Trial cSlimTip

     ccShell

Charging accessories

cCharger Case Go

incl. power supply and USB cable (< 3 m)

If no box is checked and you do not know the

model of your hearing aid or charging accessories,

please ask your hearing care professional.

The hearing aids described in this user guide

contain a built-in and non-removable rechargeable

lithium-ion battery.

The charger contains a built-in and non-removable

rechargeable lithium-polymer battery.

Please also read safety information regarding

handling rechargeable hearing aids (chapter 23).

Wireless hearing aids

Phonak Audéo P90-RL

Phonak Audéo P70-RL

Phonak Audéo P50-RL

Phonak Audéo P30-RL

Phonak Audéo P-RL Trial

Charging accessories

Phonak Charger Case Go

2021

This user guide is valid for:

Your hearing aids and charger have been developed

by Phonak – the world leader in hearing solutions based

in Zurich, Switzerland.

These premium products are the result of decades

of research and expertise and are designed to keep you

connected to the beauty of sound! We thank you for

making such a great choice and wish you many years of

listening pleasure.

Please read the User Guide carefully to make sure that

you understand and get the best out of hearing aids.

For more information regarding features, benets, setup,

use and maintenance or repairs of your hearing aid and

accessories – contact your hearing care professional or

manufacturer representative. Additional information can

be found in the Data Sheet of your product.

Phonak - life is on

www.phonak.com

Contents

Your hearing aid and charger

1. Quick guide

2. Parts of the hearing aid and charger

Using the charger

3. Preparing the charger

4. Charging the hearing aids

Using the hearing aid

5. Left and right hearing aid markings

6. Putting on the hearing aid

7. Removing the hearing aid

8. Multi-function button

9. On/O

10. Tap Control

11. Connectivity overview

12. Initial pairing

13. Phone calls

14. Flight mode

15. Rebooting your hearing aid

6 7

Further information

16. Operating, transport and storage conditions

17. Care and maintenance

18. Exchanging the earwax protection

19. Service and warranty

20. Compliance information

21. Information and description of symbols

22. Troubleshooting

23. Important safety information

1. Quick guide

Left & right hearing aid markings

Charging your hearing aids

Blue marking for left

hearing aid.

Red marking for

right hearing aid.

After placing your hearing aid

in the charger, the indicator

light on the hearing aid will

show the charging state of the

battery until it is fully charged.

When fully charged the

indicator light will be

constantly on, i.e. solid

green light.

Before using your hearing aid for the rst time, it is

recommended to charge it for 3 hours.

8 9

Multi-function button with indicator light

The button has several functions. It

functions as an on/o switch, a volume

control and/or a program change depending

on the hearing aid programming. This is

indicated in your individual instructions.

Phone calls: If paired with a Bluetooth®

enabled phone, a short press will accept

and a long press will reject an incoming call.

On/O: Firmly press the lower part of the button for

3 seconds until the indicator light blinks.

On: indicator light is solid green

O: indicator light is solid red

Enter ight mode: When device is o, press the lower part

of the button for 7 seconds until the solid orange light

appears. Then release the button.

Tap Control (only available for models P90 and P70)

If paired with a Bluetooth enabled device, multiple functions

can be accessed using Tap Control, please refer to chapter 10.

This is also indicated in your individual instructions.

To use Tap Control tap the top of your ear twice.

2. Parts of the hearing aid and charger

The following pictures show the hearing aid model and

charger accessories described in this user guide. You can

identify your personal models by:

• checking “Your hearing aid and charger details” on

page 3.

• comparing your earpieces, hearing aid and charger with

the following models.

Anchor (optional)

Speaker

(without earpiece attached)

Audéo P-RL

Audéo P-RL Trial

Tube

Possible earpieces

cShellSlimTipDome

Multi-function button

with built-in

indicator light

10 11

Cavity for earpieces

Indicator light for

internal battery status:

0% - 25%

25% - 50%

50% - 75%

75% - 100%

Hearing aid charging slots with left/right indicators

Charger Case Go

Charger Case lid

USB-C connection to external power supply

USB cable (< 3 m) Power supply

External power supply

Reset button

Indicator light for

power connection

12 13

3. Preparing the charger

a) Plug the larger end of

the charging cable

into the power

supply.

b)Plug the smaller end

into the USB port on

the charger.

c) Plug the power

supply into a power

outlet.

d)The indicator light is

green when the

charger is connected

to the power supply.

The Charger Case may also be

used without an external power

supply.

Connecting the power supply

Power supply Specications

Power supply input voltage 100-240 VAC, 50/60 Hz,

current 0.25 A

Power supply output voltage 5 VDC +/-10%, current 1 A

Charger input voltage 5 VDC +/-10%, current 500 mA

USB cable specications 5 V min. 1 A, USB-A to USB-C,

maximum length 3 m

4. Charging the hearing aids

The Charger Case Go contains a built-in and

non-removable rechargeable lithium-polymer

battery.

If the built-in battery is fully charged, the hearing

aids can be charged 3 times.

Low power: You will hear two beeps when the

hearing aid battery is low. You will have

approximately 60 minutes before you have to

charge the hearing aids (this can vary, depending on

the hearing aid settings).

The hearing aid contains a built-in and non-

removable rechargeable lithium-ion battery.

Before using your hearing aid for the rst time, it

is recommended to charge it for 3 hours.

The hearing aid must be dry before charging,

see chapter 17.

Please ensure to charge and use the hearing aid

within operating temperature range: +5° to +30°

Celsius (41° to 86° Fahrenheit).

14 15

4.1 Using the charger

Please refer to chapter 3 for how to set up the charger.

Insert the hearing aid into the charging slots and the

earpieces in the large cavity.

Make sure the left and right hearing aid markings match

the left (blue), right (red) indicators next to the charging

slots. The hearing aids will automatically be switched o

when inserted into the charger.

The indicator light on the hearing aid will show the

charging state of the battery until the hearing aid is fully

charged. When fully charged the indicator light will

remain on, i.e. solid green light.

The charging process will automatically stop when the

batteries are fully charged, so the hearing aids can be

safely left in the charger. It can take up to 3 hours to

charge the hearing aids. The Charger Case lid can be

closed while charging.

Charging times

Indicator light Charging state Approx. charging times

0 – 10%

11 – 80%

30 min (30%)

60 min (50%)

90 min (80%)

81 – 99%

100% 3 h

16 17

Remove the hearing aids from the charging slots by

simply lifting them out of the charger.

The hearing aid switches on automatically when removed

from the charger. The indicator light starts blinking.

The solid green light indicates the hearing aid is ready for

use.

To check the remaining battery capacity of the internal

battery, open the lid of the Charger Case Go. The indicator

lights will show the status for 10 seconds.

The lowest indicator light will light up in red when

the internal battery is depleted and cannot charge

the hearing aids any more.

The internal battery of the Charger Case Go is not

charged while the hearing aids are charging.

4.2 Checking the remaining battery capacity

Indicator light for

internal battery status:

0% - 25%

25% - 50%

50% - 75%

75% - 100%

18 19

5. Left and right hearing aid markings

There is a red or blue marking on the back of the hearing

aid and on the speaker. This will tell you if it is a left or a

right hearing aid.

Blue marking

for left hearing aid.

Red marking

for right hearing aid.

6. Putting on the hearing aid

Place the hearing aid behind

your ear.

Insert the earpiece into your

ear canal.

If there is an anchor attached

to the earpiece, tuck it into

the bowl of your ear to secure

your hearing aid.

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