Phonak CROS L-R User manual

Phonak CROS L

User Guide

Phonak CROS L-R

Phonak CROS L-R Trial

Phonak Charger Ease

Wireless CROS device

Phonak CROS L-R

Phonak CROS L-R Trial

Charging accessories

Phonak Charger Ease

This user guide is valid for:

Your CROS system and charger

details

CROS device model

cCROS L-R

cCROS L-R Trial

If no box is checked and you do not know the

model of your CROS device or charging accessories,

please ask your hearing care professional.

The CROS device described in this user guide

contains a built-in and non-removable rechargeable

lithium-ion battery.

Please also read safety information regarding the

handling of a rechargeable CROS device (chapter 24).

Charging accessories

cPhonak Charger Ease

incl. USB cable (< 3 m)

Earpieces

cDome

cSlimTip

cCROS Tip

Your CROS device and charger have been developed by

Phonak – a world leader in hearing solutions based in

Zurich, Switzerland.

These premium products are the result of decades of

research and expertise and are designed with your

well-being in mind. We thank you for making such a great

choice and wish you many years of listening pleasure.

Please read the user guide carefully to make sure that you

understand and get the best out of your device.

Training is not required for handling of this device.

A hearing care professional will help set up this device

according to your individual preferences during the tting

consultation.

For more information regarding features, benets, set up,

use, maintenance or repair of your CROS device and

accessories, please contact your hearing care professional

or the manufacturer representative.

Additional information can be found in the datasheet of

your product.

Phonak - life is on

www.phonak.com

Contents

Your CROS device and charger

1. Quick guide 7

2. Parts of the CROS device and charger 9

Using the charger

3. Preparing the charger 13

4. Charging the CROS system 14

Using the CROS device

5. Left and right CROS device markings 18

6. Putting on the CROS device 19

7. Removing the CROS device 20

8. Multi-function button 21

9. On/O 22

10. Tap Control 23

11. Connectivity overview 24

12. Initial pairing 25

13. Phone calls 27

14. Flight mode 32

15. Rebooting your CROS device 35

16. myPhonak and myPhonak Junior apps overview 36

Further information

17. Operating, transport and storage conditions 37

18. Care and maintenance 39

19. Exchanging the earpiece 42

20. Service and warranty 44

21. Compliance information 46

22. Information and description of symbols 51

23. Troubleshooting 57

24. Important safety information 60

1. Quick guide

Left and right CROS device markings

Charging your CROS device

After placing your CROS device

in the charger, the indicator

light will show the charging

state of the battery until the

CROS device is fully charged.

When fully charged the

indicator light will be

constantly on, i.e. solid

green light.

Red marking for device

worn on the right ear.

Blue marking for device

worn on the left ear.

Before using your hearing aid for the rst time, it is

recommended to charge it for 3 hours.

Multi-function button with indicator light

The button has several functions. The primary

function is as an on/o switch. Together with

your hearing care professional, you can decide

if it also allows for balance control, mute and/

or program change. This is indicated in your

individual instructions.

Phone calls: If paired with a Bluetooth® enabled phone, a short

press will accept and a long press will reject an incoming call.

On/O: Firmly press the lower part of the button for

3 seconds until the indicator light blinks.

On: indicator light is solid green

O: indicator light is solid red

Enter ight mode: When device is o, press the lower part of

the button for 7 seconds until the solid orange light appears.

Then release the button.

Tap Control

If your CROS system is t with a performance level L90 or L70

Audéo L-R, Audéo L-RT, Naída L-PR or Sky L-PR hearing aid,

multiple functions can be accessed using Tap Control. Please refer

to chapter 10 of this user guide and to the user guide of your

hearing aid. To use Tap Control, tap the top of your ear twice.

2. Parts of the CROS device and charger

The following pictures show the CROS device model and

charger accessories described in this user guide.

You can identify your personal models by:

• checking “Your CROS device and charger details” on

page 3.

• comparing your earpieces, hearing aid and charger with

the models on the following pages.

Phonak CROS L device + Phonak hearing aid =

Phonak CROS system

Phonak CROS L provides a CROS and BICROS solution for

people with an unaidable hearing loss in one ear. CROS L

is worn on the unaidable ear to pick up sounds and

wirelessly transmits them to a compatible Phonak hearing

aid worn on the ear with better hearing.

CROS L has no acoustical output.

CROS L is only compatible with Audéo L-R, Audéo

L-RT, Naída L-PR and Sky L-PR hearing aids.

Anchor (optional) Speaker dummy

(without earpiece attached)

Multi-function button with built-in indicator light

CROS L-R

CROS L-R Trial

Tube

Possible earpieces

CROS TipSlimTipDome

This manual suits for next models

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