Philips Streamium WAC5 Quick start guide

1. Introduction

The Firmware Upgrade will upgrade WAC5 & WACS5’s firmware to Version

1.2.10.

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2. Key features added

The software release 1.2.10 has provided a solution for CD ejection problem that

has happened on a marginal number of CDs.

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3. Preparation

i) Verifying firmware version

Before upgrading, check the firmware version.

1. Turn on your WAC5 Center

2. Press MENU.

3. Press ▲/▼to select “Information”. Press OK.

4. Press ▲/▼to select “System”. Press OK.

→The display shows the FW (firmware) version number

→Upgrading is necessary if the FW version is an earlier one

Note: The firmware information is also useful when you call Philips Customer

Care Center.

ii) Checking Wi-Fi connection

Wi-Fi connection between Center and Station:

- Check you have pressed STANDBY-ON to turn on WAC5 Center and

WAS5 Station

- On Station, check you can playback tracks in HD mode

- On Station, check the signal indication shows maximum reception

Wi-Fi connection with the Wireless router/Access Point (if applicable):

- Check the Wireless router/Access Point is working if your Center

is connected to PC via a Wireless router/Access Point

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4. Upgrading

You can upgrade the embedded firmware in 2 ways

A) Upgrading from CD-ROM

B) Upgrading from PC

A) Upgrading from CD-ROM

i) Prepare an upgrading CD

1. Check you have the following tools:

• PC (Pentium III 300MHz processor or higher)

• CD-R/RW writer and writing application software

• Blank CD-R or CD-RW disc

• Internet access (broadband or high speed)

2. Click the link to download Firmware Upgrade to your PC

3. Unzip the .zip file

(Note: - Do not rename the filename.

-Visit http://www.winzip.com/ for downloads if you can not

open the .zip file. )

4. Write the extracted files – not the zip file – onto a blank CD-R or CD-RW

disc, using the following settings:

• File System CD-ROM Joliet

• File name length : max 31 chars (ISO Level 2)

• Mode : 2/XA

• Character set : ASCII

• Single sessionWrite Speed : Low

• Finalized the disc. (The application may do this automatically.)

(Note:Make sure you finalize the CD)

ii) Upgrade WACS5

Upgrade WAC5 Center:

1. Check WAC5 Center is on and WAS5 Station is off

2. On Center, insert the upgrading CD into the CD slot loader, with

CD graphic printed side facing you

→Upgrading starts automatically

→The display shows “Updating firmware, please wait……” .

A progress bar appears

→Center will reboot itself twice during the upgrading process

→After about 5 minutes, Center returns to HD mode. The upgrading is

completed

(Note: - Keep your Center turned on during the upgrading.)

Upgrade WAS5 Station:

3. Press STANDBY-ON to turn WAS5 Station

→Upgrading starts automatically

→The display shows “Updating firmware, please wait……” .

A progress bar appears

→Station will reboot itself twice during the upgrading process

→After about 5 minutes, Station returns to HD mode. The upgrading is

completed

(Note: - Keep your Station turned on during the upgrading.)

Helpful hints:

- To check the firmware version, see Preparation: Verifying firmware

version.

- If you have any problem, see troubleshooting.

B) Upgrading from PC

i) Download Firmware Upgrade to your PC

1. Click the link to download Firmware Upgrade to your PC

2. Unzip the .zip file

(Note: - Do not rename the filename.

-Visit http://www.winzip.com/ for downloads if you can not

open the .zip file. )

ii) Upgrade WACS5

Upgrade WAC5 Center:

1. Connect your PC and WAC5 Center using the supplied Ethernet cable

2. Launch the Digital Media Manager (DMM) on your PC

3. Select Preference →Player Firmware →Upgrade Firmware

4. Click Yes to start upgrading

5. Find the Firmware Upgrade file you stored in the PC. Click Open

→You will start transferring the file to WAC5 Center

→After file transferring is finished, upgrading starts automatically on

WAC5 Center

→The Center’s display shows “Updating firmware, please

wait……”. A progress bar appears

→Center will reboot itself twice during the upgrading process

→After about 5 minutes, Center returns to HD mode. The upgrading is

completed

(Note: - Keep your Center turned on during the upgrading.)

Upgrade WAS5 Station:

6. Press STANDBY-ON to turn on WAS5 Station

→Upgrading starts automatically

→The display shows “Updating firmware, please wait……” .

A progress bar appears

→Station will reboot itself twice during the upgrading process

→After about 5 minutes, Station returns to HD mode. The upgrading is

completed

(Note: - Keep your Station turned on during the upgrading.)

Helpful hints:

- To check the firmware version, see Preparation: Verifying firmware

version.

- If you have any problem, see troubleshooting.

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5. Troubleshooting

If the Station’s display shows: "Firmware is damaged, restoring a new copy …"

or "Center is connected, retrieving firmware"

Follow the DON’T below:

a. DON’T restore Center’s setting (Don’t select "Menu" →"Setting"

→"Restore Setting" on Center)

b. DON’T delete Stations from Center (Don’t select "Menu" →

"Station Mgnt" →"Delete Station" on Center)

c. Do NOT change Center’s Wi-Fi setting

Then,

1. If the progress bar is moving on, wait and upgrading will start later on the

Station

2. If the progress bar stops moving and/or Station’s display shows "Error Code

xxx", turn off the Station and then turn it on.

3. If Step 2’s problem still exists, check there is no Wi-Fi interference around and

reduce the distance between Center, Station and Wireless router/Access Point

(if applicable)

__________________________________________________________________

6. Firmware history

Version 1.2.10

• The software release 1.2.10 has provided a solution for CD ejection problem

that has happened on a marginal number of CDs.

Version 1.2.0

• Firmware installed on the set delivered

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