Paradox ParaVox User manual

VOICE DIALER MODULE

“SECURITY HAS A VOICE”

USER’SGUIDE

TABLE OF CONTENTS

1.0 INTRODUCTION................................................................................. 2

1.1 SYSTEM FEATURES........................................................................................ 2

1.2 GLOSSARY OF TERMS.................................................................................... 3

2.0 BASIC OPERATION........................................................................... 4

2.1 STAND-BY MODE ........................................................................................... 4

2.2 DIALER MODE................................................................................................ 4

3.0 USER’S OPENING MENU.................................................................. 6

4.0 USER’S PROGRAMMING MODE ...................................................... 8

4.1 STORE TELEPHONE NUMBERS........................................................................ 9

4.2 DELETE TELEPHONE AND PAGER NUMBERS.................................................. 10

4.3 RECORD VOICE OR PAGER MESSAGES......................................................... 11

4.3.1 Voice Messages.............................................................................................. 12

4.3.2 Program Output Labels (messages) ............................................................... 12

4.3.3 Pager Messages ............................................................................................. 12

4.4 CHANGE USER PIN (DEFAULT: 1234) .......................................................... 13

4.5 TELEPHONE NUMBER ASSIGNMENT .............................................................. 14

4.6 TEST MESSAGE SENDING............................................................................. 15

5.0 PROGRAMMING DATA SHEET ...................................................... 16

6.0 INDEX................................................................................................ 18

7.0

2User’s Guide

1.0 INTRODUCTION

The ParaVoxTM Voice Dialer provides remote voice and pager messaging

capabilities for almost any security alarm panel. The ParaVox can advise users of

almost any security situation such as burglary, fire, or flood by calling the user and

playing a pre-recorded message or by paging and leaving a numerical message.

Fully programmable over the telephone (no external keypad required), the ParaVox

guides the end user through all system functions with a full set of voice prompts. All

the user needs to remember is their P.I.N. (Personal Identification Number)

The ParaVox Voice Dialer has four input zones, programmable to accept a variety of

input configurations and devices. These zone inputs can be linked to four different

32-digit telephone numbers delivering up to four different messages (voice or

pager). Programmable dial-out priority allows the dialer to contact the most

important number first. Based on the installation requirements, the ParaVox can use

two 30 second messages or four 15 second messages.

The ParaVox'stwo programmable outputs can be used for remote activation of

almost any device by telephone, such as turning on air conditioning or heat,

extinguishing lights, activating a sprinkler system, or opening a garage door.

1.1 SYSTEM FEATURES

• Voice and pager dial-out capabilities.

• Both DTMF and pulse dialing (pulse dialing is not recommended).

• Programmable inputs with N.C./N.O. triggering, with or without EOL (End

of Line) resistor and +12Vdc-input trigger capability.

• Each zone can dial-out a maximum of four 32-digit telephone numbers.

Each telephone number is individually allocated for either voice or pager.

• Dial-out priority can be set for each zone, enabling the most important

number to be dialed first.

• The called party can terminate received alarm activation message with

DTMF acknowledgment.

• Remote programming from any DTMF capable telephone. Please not that

a dedicated telephone line is required to program the ParaVox. Do not

connect the ParaVox to the same telephone line that will be used to call

and program the ParaVox.

ParaVox 3

• The dialer can be configured to provide four 15 seconds or two 30 seconds

messages.

• Programmable ring and busy tone (cadence) signals for use in different

countries.

• Automatic Gain Control (AGC) provides excellent recorded speech quality.

• All system information, messages, telephone, pager and PIN numbers are

stored in secure NV (non-volatile) RAM.

• Reset jumper to return system to default factory settings.

1.2 GLOSSARY OF TERMS

PSTN Public Switched Telephone Network

PABX Private Access Branch Exchange

PIN Personal Identification Number

DTMF Dual Tone Multiple Frequency

EOL End of Line

PPS Pulses Per Second

Kiss off User acknowledges receipt of voice messages by pressing the [#] or

[*] key twice within 2 seconds. Kiss off can also be performed locally if

Zone 4 is programmed as a Local Reset switch.

4User’s Guide

2.0 BASIC OPERATION

2.1 STAND-BY MODE

In this mode, the voice dialer is idle and waits for one of two events to occur:

1) When calling the ParaVox to enter the User's Opening Menu, it waits a pre-

determined number of rings (programmed by installer) then seizes the line and

enters the User's Opening Menu (see section 3.0 on page 6).

2) When one of the four zones on the ParaVox has triggered, the ParaVox

immediately enters the Dialer Mode (see section 2.2 below).

2.2 DIALER MODE

When a zone has triggered, the ParaVox:

1) Seizes the telephone line and disconnects all other telephones.

2) Dials the first telephone/pager number assigned to the triggered zone (see

section 4.5 on page 14). If it's a Pager Number go to item #8. If it's a Voice

Message Number go to item #3.

Voice Message Number:

3) After dialing the number and after the Post Dial Delay has elapsed (see section

4.1 on page 9), the ParaVox will begin transmitting the recorded message linked

to the triggered zone (see section 4.3 on page 11). It will transmit the message

the number of times defined by the Voice Message Options (programmed by

installer) or until a "kiss off" is received.

4) To acknowledge receipt ("kiss off") of the message and to cancel any further

dialing attempts to this number, you must press the [#] key twice within 2

seconds. To cancel all further dialing attempts to all numbers you must press the

[*] key twice.

5) After "kiss off", the ParaVox will dial the next number in the dial-out list and it will

no longer attempt to dial this number again regardless of the number of "Redials"

(programmed by installer).

6) If the ParaVox does not receive a "kiss off", it will hang up, queue the number for

redial and dial the next number in the dial-out list.

7) If after dialing the number, there is a busy signal, the ParaVox will hang up,

ParaVox 5

queue the number for redial, wait for 4 seconds and dial the next number in the

dial-out list.

Pager Number:

8) After dialing the number and after the Post Dial Delay has elapsed (see section

4.1 on page 9), the ParaVox will begin transmitting the recorded numerical

message linked to the triggered zone (see section 4.3 on page 11).

9) After transmitting the message, it will hang up and dial the next number in the

dial-out list. Since the ParaVox assumes that the pager service has received and

relayed the message, acknowledgment ("kiss off") of the message is not

required and the ParaVox no longer attempts to dial this number again

regardless of the number of "Redials".

10)If after dialing the number there is a busy signal, the voice dialer will hang up,

queue the number for redial, wait for 4 seconds and dial the next number in the

dial-out list.

Please note that pager numbers are dialed only once, regardless of

the Redials setting unless the number was busy. Also note that

telephone numbers are not redialed once "kiss off" is received.

6User’s Guide

3.0 USER’S OPENING MENU

To enter the User’s Opening Menu:

The User's Opening Menu allows you to activate or deactivate the programmable

outputs. The programmable outputs (PGM1 & PGM2) can be used for remote

switching of other devices. For example, a PGM can be used to turn on air

conditioning or heat, extinguish lights, activate a sprinkler system, or open a garage

door. Speak to your installer for more information.

The User's Opening Menu also provides access to the User's Programming Mode

(see section 4.0 on page 8). While in any of the user menus, detailed voice prompts

will guide you through all the available selections.

ParaVox 7

Press the [*] key at any time to return to the previous menu without saving

(except when recording messages). In most situations you can type over

voice prompts rather than waiting for the voice prompt to end.

The ParaVox will repeat the voice prompts four times, if no actions

are made in this time, the ParaVox will automatically hang up.

8User’s Guide

4.0 USER’S PROGRAMMING MODE

To enter the User's Programming Mode:

1) From the User's Opening Menu (see section 3.0 on page 6) press the [3] key.

2) Once in the User's Programming Mode you will have access to the User's Main

Menu. Select the desired action as demonstrated below.

Entering the User's Programming Mode allows you to set most of the ParaVox's

parameters. Please note that while in the User's Programming Mode, detailed voice

prompts will guide you through all available selections.

Pressing the [*] key at any time will revert to the preceding step without

saving. You do not have to wait for the voice prompts to end before pressing a

key.

The ParaVox will repeat the voice prompts four times, if no actions

are made in this time, the ParaVox will automatically hang up.

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