Oki C310 User manual

C310/C330/C510/C530 How to remove Jammed Paper

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C310/C330/C510/C530

How to remove Jammed Paper

Rev 1.0 2010-07-07

C310/C330/C510/C530 How to remove Jammed Paper

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CONTENTS

Error Message of Paper Jam (Displayed on LCD panel) .................................................. 3

Media path......................................................................................................... 3

Clearing Media Jams ............................................................................................ 4

Error code: 370, 371 or 372.................................................................................. 4

Error code: 380, 381, 382, 385 or 389 ..................................................................... 5

Error code: 390 ................................................................................................ 7

Error code: 391 ................................................................................................ 7

Error code: 392 ................................................................................................ 8

Error code: 409 ................................................................................................ 9

C310/C330/C510/C530 How to remove Jammed Paper

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Error Message of Paper Jam (Displayed on LCD panel)

CODE # Operator panel display

370 CHECK UNDER BELT

370:PAPER JAM

371 CHECK UNDER BELT

371:PAPER JAM

372 CHECK UNDER BELT

372:PAPER JAM

380 OPEN TOP COVER

380:PAPER JAM

381 OPEN TOP COVER

381:PAPER JAM

382 OPEN TOP COVER

382:PAPER JAM

385 OPEN TOP COVER

385:PAPER JAM

389 OPEN TOP COVER

389:PAPER JAM

390 CHECK MP TRAY

390:PAPER JAM

391 OPEN TOP COVER

391:PAPER JAM

392 OPEN TOP COVER

392:PAPER JAM

400 OPEN TOP COVER

400:PAPER SIZE ERROR

409 OPEN TOP COVER

409:FACE UP STACKER ERROR

Media path

Understanding the printer’s media pass will help you locate media misfeeds.

Face-up stacker

Paper exit

Fuser unit

Top cover

Front cover

Paper tray

Additional paper tray

(if fitted)

C310/C330/C510/C530 How to remove Jammed Paper

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Clearing Media Jams

Error code: 370, 371 or 372

(1) Press the OPEN button and open the top cover.

(2) Take out the image drum unit, place it on a flat surface, and cover

it with black paper.

(3) Move the fuser unit lock levers to the direction of the arrow to

unlock the fuser unit, and then remove the fuser unit.

(4) Place a finger behind the belt unit lock levers (blue) and raise and

remove it.

(5) Remove jammed paper in the direction of the arrow.

(6) Hold the belt unit by the lock lever (blue) on each side of it, and

install the belt unit

C310/C330/C510/C530 How to remove Jammed Paper

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(7) Turn the lock levers inwards to lock the belt unit.

(8) Put the fuser unit back into position.

(9) Turn the lock levers inwards to lock the fuser unit.

(10) Install the image drum unit in the printer so as to situate the K

toner cartridge toward the front of the printer.

(11) Close the top cover.

Error code: 380, 381, 382, 385 or 389

(1) Press the OPEN button and open the top cover.

C310/C330/C510/C530 How to remove Jammed Paper

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(2) Take out the image drum unit, place it on a flat surface, and cover it with black

paper.

(3) Remove any jammed paper in the direction of the arrow.

Remove in the direction of the arrow any paper jammed the inside front of the

printer.

Pull out toward the front of the printer any paper jammed at the fuser unit, with

the fuser unit lever (blue) left turned in the direction of the arrow.

(4) Install the image drum unit in the printer so as to situate the K toner cartridge

toward the front of the printer.

(5) Close the top cover.

C310/C330/C510/C530 How to remove Jammed Paper

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Error code: 390

(1) Press the OPEN button and open the top cover.

(2) Take out the image drum unit, place it on a flat surface, and cover it with black

paper.

(3) Open the inside transparent cover of the printer and remove jammed paper.

(4) Install the image drum unit in the printer so as to situate the K toner cartridge

toward the front of the printer.

(5) Close the top cover.

Error code: 391

(1) Pull the tray 1 out of the printer.

Transparent coverJammed paper

C310/C330/C510/C530 How to remove Jammed Paper

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(2) Remove paper.

(3) Insert the tray 1 back into the printer.

(4) Press the OPEN button and open and close the top cover.

Error code: 392

(1) Pull the tray 2 out of the printer.

(2) Remove paper.

(3) Insert the tray 2 back into the printer.

C310/C330/C510/C530 How to remove Jammed Paper

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(4) Press the OPEN button and open and close the top cover.

Error code: 409

(1) Press the OPEN button and open the top cover.

(2) Take out the image drum unit, place it on a flat surface, and cover it with black

paper.

(3) Remove any jammed paper in the direction of the arrow.

Remove in the direction of the arrow any paper jammed the inside front of the

printer.

Pull out toward the front of the printer any paper jammed at the fuser unit, with

the fuser unit lever (blue) left turned in the direction of the arrow.

C310/C330/C510/C530 How to remove Jammed Paper

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(4) Move the fuser unit lock levers to the direction of the arrow to unlock the fuser

unit, and then remove the fuser unit.

(5) Place a finger behind the belt unit lock levers (blue) and raise and remove it.

(6) Remove jammed paper in the direction of the arrow.

(7) Hold the belt unit by the lock lever (blue) on each side of it, and install the belt

unit inside the printer.

(8) Turn the lock levers inwards to lock the belt unit.

(9) Put the fuser unit back into position.

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