Nortel N0035509 User manual

Nortel Communication Server 1000

Nortel Mobile Voice Client 2050

User Guide

Revision history

March 2005

Standard 1.00. This document is issued to support Nortel Mobile

Voice Client 2050 Verison 2.00.0161 for Nortel Communication

Server 1000.

Revision history

Contents

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Mobile Voice Client 2050 overview . . . . . . . . . . . . . . . . . . . . 8

Software dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Supported PDAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

MVC 2050 menus and screen features . . . . . . . . . . . . . . . . . 11

Installing and configuring the Mobile Voice Client 2050 . 14

Removing a previous version of MVC 2050 . . . . . . . . . . . . . . 14

MVC 2050 installation method . . . . . . . . . . . . . . . . . . . . . . . . 15

MVC 2050 configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

MVC 2050 Call Handling screen . . . . . . . . . . . . . . . . . . . . . 19

Starting the MVC 2050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

MVC 2050 graphical interface (skins) components . . . . . . . . 21

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Menu and icon summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Managing calls with Mobile Voice Client 2050 . . . . . . . . . . 39

Making a telephone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Holding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Retrieving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Contents

Maintaining call quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Managing Contacts with Mobile Voice Client 2050 . . . . . . 42

Editing the Contacts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Accessing Contacts Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Accessing the PDA Contacts list . . . . . . . . . . . . . . . . . . . . . . 43

Dialing a number from the Contacts list . . . . . . . . . . . . . . . . . 44

Dialing formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Personal Directory, Redial List, and Callers List . . . . . . . . 54

Mobile Voice Client 2050 settings . . . . . . . . . . . . . . . . . . . . 65

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Mobile Voice Client 2050 for expert users . . . . . . . . . . . . . 78

Client diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Audio quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Listener IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Hardware ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Connection history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

About this guide

This User Guide provides information about the Nortel Mobile Voice

Client (MVC) 2050.

The Nortel Mobile Voice Client (MVC) 2050 is designed to add wireless

voice communication to the Personal Digital Assistant (PDA).

Mobile Voice Client 2050 overview

Mobile Voice Client 2050

overview

Designed to work with your personal digital assistant (PDA) and IP-based

telephone systems, the Mobile Voice Client (MVC) 2050 provides real-

time voice service over the Internet.

The MVC 2050 supports several features, including the following:

• 6 programmable line/feature keys

• 4 soft keys (self-labeled)

• 12-button dialpad

• multifield display

• end user-selectable skins

• directory capabilities including Personal Directory, Redial List, and

Callers List

To make a call from your PDA using the MVC 2050, you can dial with

your dialpad, use a macro, or copy and paste a number from another

application. You also can use one of the methods on your PDA System

Input Panel.

If you are using Microsoft® Windows Mobile™ 2003 Second Edition for

Pocket PC as your operating system, the MVC 2050 can also coexist with

a secure Virtual Private Network (VPN) client, such as Apani™ Networks,

for connection to a business network.

Mobile Voice Client 2050 overview

Software dependencies

The following are the MVC 2050 primary software dependencies:

• Windows Mobile 2003 for Pocket PC

• Windows Mobile 2003 Second Edition for Pocket PC

Note: Windows Mobile 2003 SE AKU1 is not supported (Version

4.21.1088 (Build 14132)). AKU1 has a bug which makes it impossible

for third parties to use Settings applets. This is resolved with WM2003

SE AKU2 (Version 4.21.1088 (Build 14260.2.0.5)).

• GIPS NetEQ (included with the MVC 2050 software)

• VPN client (for secure access to a network)

For secure (VPN) access to a network, a VPN client is required. The

Apani™ VPN client has been tested with the MVC 2050.

Supported PDAs

Since the PDA industry evolves at a rapid pace, refer to Nortel's web site

(www.nortel.com/mvc2050) to determine the latest PDA models tested

and supported, and any known issues.

A list of supported PDA's can be found with other MVC 2050 technical

documents at: http://www130.nortelnetworks.com/cgi-bin/eserv/cs/

main.jsp?cscat=documentation&tranProduct=13941.

Alternatively follow the links on www.nortel.com to > Products & Services

> Products > Soft Clients & Phones > Mobile Voice Client 2050 >

Technical Specifications.

For Nortel Technical Support use this link: http://www.nortel.com/support.

PDA processor models, speed, and amount of memory vary. To maintain

audio quality, do not overload the processor with intensive tasks while

using the MVC 2050. For example, Nortel does not recommend using

your PDA Internet browser while using the MVC 2050.

Mobile Voice Client 2050 overview

PDA vendors offer two types of rechargeable battery: standard and

extended-life. The extended-life battery is recommended to provide

longer call duration and increased call volume.

Headsets

A headset is required in order to send and receive telephone calls using

the MVC 2050 and your PDA. The headset is an important part of audio

quality.

PDAs that support stereo headphones with microphones, such as

Plantronics M130 Adjustable Fit Headset, are recommended.

The Dell specific headset with a button on the wire allows the MVC 2050

to answer an incoming call or release an active call by pressing the

button.

Contact your PDA vendor to obtain headset recommendations.

For more information about Automatic Gain Control, see “MVC 2050

configuration” on page 17.

CAUTION

MVC 2050 does not support Bluetooth

headsets.

This manual suits for next models

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