Nortel Express Operating instructions

Meridian 1

Symposium Express Voice Services Card

Maintenance and Troubleshooting Guide

Document release: Standard 3.0

Product release: 3.0

Date: September 2002

Year Publish FCC TM

Information is subject to change without notice. Nortel Networks reserves the right to make changes in design

or components as progress in engineering and manufacturing may warrant. This equipment has been tested

and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the

radio interference regulations of Industry Canada. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference, in which case the users will be required to correct the

interference at their own expense.

Meridian 1 is a trademark of Nortel Networks.







 !"#

Revision history

September 2002 This document is the third standard release of the Symposium

Express Voice Services Card Maintenance and Troubleshooting

Guide.

April 2002 This document is the second standard release of the Symposium

Express Voice Services Card Maintenance and Troubleshooting

Guide.

June 2001 This document is the first standard release of the Symposium

Express Voice Services Card Maintenance and Troubleshooting

Guide.

 $"



%



Contents

  

  

  !

"   !

#$% 

#$%  !&

& 



'

List of tables

Table 1: Hex display codes during normal operation . . . . . . . . . . . . . 12

Table 2: HEX display codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Table 3: Serial port settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Table 4: RS-232 backplane signals . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 5: Faceplate mini-DIN connector . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 6: Debug commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Table 7: Maintenance task fatal errors . . . . . . . . . . . . . . . . . . . . . . . . . 26

Table 8: Server task fatal errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Table 9: VP application task fatal errors . . . . . . . . . . . . . . . . . . . . . . . 26

Table 10: Aries task fatal errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 11: Client task fatal errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

( )!



*

About this guide

The Symposium Express Voice Services Card Maintenance and

Troubleshooting Guide describes the maintenance procedures related

to the Voice Services card hardware and software.

+ ,"



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