Nortel Express Operating instructions
Meridian 1
Symposium Express Voice Services Card
Maintenance and Troubleshooting Guide
Document release: Standard 3.0
Product release: 3.0
Date: September 2002
Year Publish FCC TM
Copyright © 2002 Nortel Networks, All Rights Reserved
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. This equipment has been tested
and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the
radio interference regulations of Industry Canada. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the users will be required to correct the
interference at their own expense.
Meridian 1 is a trademark of Nortel Networks.
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4
Revision history
September 2002 This document is the third standard release of the Symposium
Express Voice Services Card Maintenance and Troubleshooting
Guide.
April 2002 This document is the second standard release of the Symposium
Express Voice Services Card Maintenance and Troubleshooting
Guide.
June 2001 This document is the first standard release of the Symposium
Express Voice Services Card Maintenance and Troubleshooting
Guide.
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Contents
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8
List of tables
Table 1: Hex display codes during normal operation . . . . . . . . . . . . . 12
Table 2: HEX display codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Table 3: Serial port settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 4: RS-232 backplane signals . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 5: Faceplate mini-DIN connector . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 6: Debug commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Table 7: Maintenance task fatal errors . . . . . . . . . . . . . . . . . . . . . . . . . 26
Table 8: Server task fatal errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Table 9: VP application task fatal errors . . . . . . . . . . . . . . . . . . . . . . . 26
Table 10: Aries task fatal errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Table 11: Client task fatal errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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About this guide
The Symposium Express Voice Services Card Maintenance and
Troubleshooting Guide describes the maintenance procedures related
to the Voice Services card hardware and software.
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