Nortel 2001 User guide

IP Phone

External Server Applications User Guide

Title page

Revision history

August 2005

Standard 3.00. This document is up-issued to support Nortel

Communication Server 1000 Release 4.5.

May 2005

Standard 2.00. This document is up-issued to support the

IP Phone 2007.

February 2005

Standard 1.00. This is a new document, issued to support the 8.x

Firmware Upgrade for IP Phones.

Revision history

Contents

About the Nortel IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . 7

External Server Applications . . . . . . . . . . . . . . . . . . . . . . . . . 8

External Server Applications feature support . . . . . . . . . . 10

Using text-based External Server Applications . . . . . . . . 12

Using graphical-based External Server Applications . . . . 19

Call interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Feature interactions with IP Phones . . . . . . . . . . . . . . . . 21

Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Contents

About the Nortel IP Phones

The Nortel IP Phones bring voice and data to the desktop by connecting

directly to a Local Area Network (LAN) through an Ethernet connection.

Note: Not all features are available on all telephones or all call

servers. Consult your system administrator to verify which features

are available for your use.

For the basic operation of your IP Phone, consult one of the documents

listed in Table 1.

This document focuses on External Server Applications (XSA) and their

interactions with IP Phones.

Table 1: IP Phone User Guides

IP Phone User Guide Name

Nortel IP Phone 2001 IP Phone 2001 User Guide

Nortel IP Phone 2002 IP Phone 2002 User Guide

Nortel IP Phone 2004 IP Phone 2004 User Guide

Nortel IP Phone 2007 IP Phone 2007 User Guide

External Server Applications

Use External Server Applications (XSA) to access a variety of HTML,

XML, and multimedia-rich applications directly from your IP Phone. These

applications reside on an Application Gateway (also known as an

External Application Server or XAS).

The following are examples of some applications that can be available on

your IP Phone:

• News — Browse and read a variety of news sources and topics.

• Finance — Obtain market indices and stock quotations.

• White Pages — Search for people (by first name and last name), for a

business (by name and ZIP code or postal code), or for either by

phone number.

• Yellow Pages — Search for businesses by name and ZIP code or

postal code.

• Sports — Read the latest sports news.

• Travel — Access flight information through FlightArrivals.com.

• Weather — Check the weather based on ZIP code or postal code.

• Visual Voice Mail — See a visual list of your voice messages; review

and respond to them.

Because your system applications can be customized, not all

applications, as listed above, are available on all IP Phones. Contact your

system administrator with any questions you have regarding the default

applications available on your IP Phone. See the appropriate application

gateway documentation for further information about the applications

available to you.

The application information displays on the LCD screen of your IP Phone.

Only one application can be active at a time. While browsing applications,

you can make or receive telephone calls. You can use the Expand to PC

feature key to toggle between the IP Phone and external text-based

applications.

External Server Applications

In addition to text-based external applications, the IP Phone 2007

provides access to graphical-based external applications. An example of

an application display is shown in Figure 1.

Figure 1: IP Phone 2007 graphical external application

To access the graphical external applications using an IP Phone 2007,

use the following soft keys:

Note: Users cannot access both text and graphical external

applications on a phone. Consult your system administrator to

determine which is configured for your use.

Tap this soft key to access a list of all

registered Graphical Applications.

Tap this soft key to access the

Primary Application. This soft key, to the

left of the Graphical Applications soft key,

displays the icon associated with the primary

graphical application.

External Server Applications

External Server Applications feature support

Not all IP Phones support the External Server Applications (XSA)

features. Table 2 lists the IP Phones and whether they support XSA

features.

The user interface for the IP Phone 2007 is slightly different from the

other supported IP telephones. The soft keys (soft-labeled fixed keys) of

the IP Phone 2002 and IP Phone 2004 correspond to soft keys on the

IP Phone 2007 touch-sensitive screen, as shown in Table 3.

Table 2: IP Phone support for XSA features

Telephone model Support

IP Phone 2001 Limited

IP Phone 2002 Yes

IP Phone 2004 Yes

IP Phone 2007 Yes

IP Audio Conference Phone

2033

IP Softphone 2050 No

Mobile Voice Client 2050 No

WLAN Handsets 2210 and

2211

Table 3: IP Phone user interface differences (Part 1 of 2)

IP Phone 2002

IP Phone 2004 IP Phone 2007

Expand to PC key Expand soft key

Other manuals for 2001

This manual suits for next models

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