NEC Express5800/320Ma User manual

NEC Solutions (America), Inc.

NR007W

Express5800/320Ma:

Software Availability Manager

User’s Guide

Manual Name: Express5800/320Ma: Software Availability Manager

Part Number: NR007W

Express5800/320Ma Software Release Number: 4.1.0

Publication Date: January 2006

NEC Solutions (America), Inc.

10850 Gold Center Drive, Suite 200

Rancho Cordova, CA 95670

Notice

The information contained in this document is subject to change without notice.

UNLESS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE

OF NEC, NEC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND WITH RESPECT TO THE

INFORMATION CONTAINED HEREIN, INCLUDING WARRANTY OF MERCHANTABILITY AND FITNESS FOR A

PURPOSE. NEC assumes no responsibility or obligation of any kind for any errors contained herein or in connection with

the furnishing, performance, or use of this document.

Software described in NEC (a) is the property of NEC and/or its licensees, (b) is furnished only under license, and (c) may

be copied or used only as expressly permitted under the terms of the license.

NEC documentation describes all supported features of the user interfaces and the application programming interfaces

(API) developed by NEC and/or its licensees. Any undocumented features of these interfaces are intended solely for use

by NEC personnel and are subject to change without warning.

This document is protected by copyright. All rights are reserved. No part of this document may be copied, reproduced, or

translated, either mechanically or electronically, without the prior written consent of NEC Solutions (America), Inc.

The NEC Solutions (America), Inc. logo, Express5800/320Ma, and the Express5800/320Ma logo, are trademarks of NEC

Solutions (America), Inc. Software Availability Manager and ActiveService Network are trademarks of Stratus

Technologies Bermuda, Ltd. All other trademarks and trade names are the property of their respective owners.

Contents iii

Contents

Preface vii

1. Overview of the Software Availability Manager 1-1

Software Availability Manager 1-1

Software Availability Manager Functions 1-2

Monitoring Instances and Events 1-2

SAM Instances 1-3

Using Email and Executing Programs 1-4

Event Log Messages from SAM 1-4

2. SAM Settings Reference 2-1

Express5800/320Ma Monitored Instances Tab 2-1

Instance Parameters 2-2

Alert Thresholds 2-5

Warnings and Alarms 2-5

Threshold Units 2-6

How SAM Scans an Instance 2-7

3. Configuring the Software Availability Manager 3-1

Configuring Email 3-1

Email User Setup 3-2

Email Alert Setup 3-3

Alert Email Notification 3-3

Default Email Alert Notification 3-3

Nondefault Alert Notification 3-4

Associating a Nondefault Alert ID with an Instance 3-5

Deleting an Alert ID 3-6

Sending No Notification 3-7

Testing Email 3-7

Setting Up SAM to Run a Program 3-8

Changing Default Values of the Instance Parameters 3-8

Contents

iv Express5800/320Ma: Software Availability Manager

SAM Instances 3-9

Context Switches (Per Second) 3-9

CPU Usage 3-10

Disk Free Space 3-10

Event Log Messages 3-11

Memory Available 3-11

Page File Usage 3-11

4. Sample Configuration 4-1

Sample Configuration 4-1

Displaying the SAM Interface 4-2

Configuring Context Switches (Per Second) 4-2

Configuring CPU Usage 4-3

Configuring Disk Free Space 4-4

Configuring Event Log Messages 4-5

Configuring Memory Available 4-6

Configure Page File Usage 4-7

Making Changes Effective 4-8

Glossary Glossary-1

Index Index-1

Figures v

Figures

Figure 2-1. Enabling Alerts 2-2

Figure 2-2. Scan Poll Rate, Email Alert ID, and Program to Launch 2-2

Figure 2-3. Scan-Related Parameters 2-3

Figure 2-4. Threshold Setup 2-6

Figure 2-5. Scanning Diagram, Part 1 2-8

Figure 2-6. Scanning Diagram, Part 2 2-9

Figure 3-1. Sample Default Email Alert 3-4

Figure 3-2. Accepting Changes to the Configuration 3-6

Figure 3-3. Email Configuration Error 3-7

Figure 4-1. Changing Units of Measurement 4-5

Figure 4-2. Accepting Changes to the Configuration 4-8

Tables vi

Tables

Table 4-1. SAM Parameters 4-1

Preface vii

Preface

Purpose of This Manual

TheExpress5800/320Ma:SoftwareAvailability Managerexplainshowto configureand

use ftServer Software Availability Manager, an application that monitors the

performanceofcritical Express5800/320Masystemcomponents andthestatusofuser

applications.

Audience

This manual is intended for personnel who administer or monitor Express5800/320Ma

systems.

Notation Conventions

This document uses the notation conventions described in this section.

Warnings, Cautions, and Notes

Warnings, cautions, and notes provide special information and have the following

meanings:

WARNING

!A warning indicates a situation where failure to take

oravoid aspecifiedactioncouldcausebodilyharmor

loss of life.

CAUTION

!A caution indicates a situation where failure to take or

avoidaspecifiedactioncould damagea hardware device,

program, system, or data.

NOTE

Anote providesimportantinformation abouttheoperation

of an Express5800/320Ma system.

Preface

viii Express5800/320Ma: Software Availability Manager

Typographical Conventions

The following typographical conventions are used in Express5800/320Ma documents:

•The bold font emphasizes words in text or indicates text that you type, the name of

a screen object, or the name of a programming element. For example:

Before handling or replacing the clock card, make sure that you are properly

grounded by using a grounded wrist strap.

In the System Properties dialog box, click the Hardware tab.

Call the RegisterDeviceNotification function.

•Theitalic fontintroducesnew terms andindicatesprogramming andcommand-line

arguments that the user defines. For example:

Many hardware components are customer-replaceable units (CRUs), which

can be replaced on-site by system administrators with minimal training or tools.

copy filename1 filename2

Pass a pointer for the NotificationFilter parameter

•The monospace font indicates sample program code and output, including

message text. For example:

#include <iostream.h>

The operation completed successfully.

Getting Help

If you have a technical question about Express5800/320Ma hardware or software, try

these online resources first:

•Online support from NEC Technical Support. You can find the latest technical

information about an Express5800/320Ma through online product support at the

NEC Technical Support Web site:

http://support.necsam.com/servers/

•Online product support for Microsoft®products. Your primary source for

support is the computer manufacturer who provided your software, or an

authorized Microsoft Support Provider. You can also find the latest technical

informationaboutMicrosoftWindows®andotherMicrosoftproductsthroughonline

product support at the Microsoft Help and Support Web site:

http://support.microsoft.com/

Preface

Preface ix

If you areunable to resolve your questions with the help available atthese online sites,

and the Express5800/320Ma system is covered by a service agreement, please

contact NEC Technical Support (866-269-1239).

Notices

•All regulatory notices are provided in the site planning guide for your system.

•Although this guide documents modem functionality, modems are not available for

all systems. Ask your sales representative about modem availability.

•ActiveService Network (ASN) is not currently available but may be ordered in the

future.

Preface

xExpress5800/320Ma: Software Availability Manager

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