Multitech MTS2SA User manual

MultiConnect™SS

Serial-to-Serial Device Server

User Guide

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 2

MultiConnect™SS User Guide

Serial-to-Serial Device Server (MTS2SA-T & MTS2SA-T-R)

PN S000354C, Version C

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically

disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech

Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof

without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Revisions

Revision Level Date Description

A07/12/04 Initial release for Serial-to-Serial adapter.

B05/11/05 Added more graphics to Connections sections. Added more power pin text.

Removed the Command Line Interface section and the Application

Examples from this document. Users should see the the common Command

Line Interface and Application Examples (S000368x).

C 01/30/08 Updated the Technical Support section. Changed the panel mounting screw

separation measurement. Updated the Warranty and Repairs Statement.

Added the WEEE Directive.

Trademarks

MultiConnect is a trademark of Multi-Tech Systems, Inc. The Multi-Tech logo is a registered trademark of Multi-Tech

Systems, Inc..

All other products or technologies are the trademarks or registered trademarks of their respective holders.

Patents

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 5,628,030; 5,450,425. Other

patents pending.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

Phone: 763-785-3500 or 800-328-9717

Fax: 763-785-9874

Internet Address: http://www.multitech.com

Technical Support

Country By Email By Phone

Europe, Middle East, Africa: [email protected] +44 118 959 7774

U.S., Canada, all others: suppor[email protected] 800-972-2439 or

763 717-5863

Table of Contents

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 3

Table of Contents

Chapter 1 – Product Description & Specifications....................................................................................................4

Product Description....................................................................................................................................................4

Applications................................................................................................................................................................4

Product Builds............................................................................................................................................................5

Package Contents......................................................................................................................................................5

Handling Precautions.................................................................................................................................................5

Specifications.............................................................................................................................................................6

LED Indicators............................................................................................................................................................7

Chapter 2 – Installation................................................................................................................................................8

Attaching the MultiConnect to a Fixed Location.........................................................................................................8

Serial-to-Serial Installation .........................................................................................................................................9

Connecting the Cables...............................................................................................................................................9

Chapter 3 – Managing and Configuring the MultiConnect .....................................................................................11

Two Ways to Login...................................................................................................................................................11

Login Using TTY ..................................................................................................................................................11

Login Using Telnet through the PPP Interface.....................................................................................................11

About Command Mode and Data Mode...................................................................................................................11

Chapter 4 – Command Line Interface and Application Examples .........................................................................12

Chapter 5 – Setting Country or Region Codes Using the CLI................................................................................13

Chapter 6 – Flash Upgrade........................................................................................................................................14

Introduction ..............................................................................................................................................................14

Serial Flash Upgrade Scenario ................................................................................................................................14

Appendix A – Regulatory Information......................................................................................................................15

Appendix B – Warranty and Service.........................................................................................................................16

Replacement Parts...............................................................................................................................................17

Appendix C – WEEE Directive (Waste Electrical and Electronic Equipment).......................................................18

Introduction ..............................................................................................................................................................18

Instructions for Disposal of WEEE by Users in the European Union........................................................................18

Index............................................................................................................................................................................19

Chapter 1 – Product Description and Specifications

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 4

Chapter 1 – Product Description &

Specifications

Product Description

The MultiConnect serial-to-serial device server enables installed serial devices to connect to the Internet for remote

monitoring, control and configuration.

Internet-Enable Any Device. The MultiConnect provides the powerful ability to IP-enable serial devices allowing

more options for data acquisition, device management, and industrial control than would otherwise be available.

Simply install the MultiConnect between a serial device and an analog, ISDN, or wireless modem to send and receive

data over the Internet. It can also serve as a single Web page in response to a Web browser request.

Reduces Development Time. MultiConnect can make your existing and next generation serial device IP-ready

without requiring hardware changes to its design. MultiConnect actually provides faster time-to-market because it

relieves the burden and expense of writing and maintaining Internet applications. The complete, ready-to-integrate

MultiConnect allows you to enhance your product while you focus on developing its core features.

Management and Configuration. MultiConnect has several means of management and configuration built into the

design. It supports remote configuration, which means you can have central site setup and control of the remote

MultiConnect device servers via the command line interface or telnet.

Applications

The MultiConnect will IP-enable any device to provide remote monitoring, control and configuration of any system.

The solution is ideal for the following applications:

•Appliances

•ATM terminals

•Credit card and check verification systems

•Data collection

•Gas pumps

•Industrial and medical remote monitoring systems

•Point-of-sale terminals

•Remote diagnostics

•Remote metering

•Security systems

•Ticketing machines

•Vending/gaming machines

•And more…..

Chapter 1 – Product Description and Specifications

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 5

Product Builds

Product Description Region

MTS2SA-T Serial-to-Serial + IP (External Power) Global

MTS2SA-T-R Serial-to-Serial + IP (RS-232 Power) Global

Note: The MTS2SA-T-R (RS-232 Powered) requires power to be supplied into Pin 6 of

the female DB9.

Package Contents

•One MultiConnect Device Server

•One universal power supply with power cord included with the externally powered device server

•One RS-232 cable included with the RS-232 Serial-to-Serial device server

•One mounting bracket

•Four adhesive-backed rubber feet (table-top mounting)

•One Quick Start Guide

•One MultiConnect CD

Handling Precautions

All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge.

Although input protection circuitry has been incorporated into the devices to minimize the effect of this static buildup,

proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.

Chapter 1 – Product Description and Specifications

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 6

Specifications

Category Description

Memory 8 MEG

Flash Memory 2 MEG

Protocols Supported ARP, DHCP, FTP, HTTP, ICMP, IP, POP3, PPP, SMTP, TCP, Telnet, TFTP, and

UDP

Serial Interface Standard DCE serial

Data Formats Serial, binary, asynchronous

Data Rates 300; 1200; 2400; 4800; 9600; 19200; 38400; 57600; 115200; 230400 bps

Flow Control RTS/CTS (hardware)

Management Serial; Telnet

Security Username and password authentication using local database

System Software Flash ROM standard: downloadable from a TCP/IP host (TFTP) or Xmodem via

Serial

LEDs ACT (Activity) and STS (Status)

Ethernet IEEE 802.3

Power Requirements With External Power (MTS2SA-T) Power Consumption

@ 9V DC: Typical 240mA Maximum 250mA

With RS-232 Power (MTS2SA-T-R) Power Consumption

@ 5V DC: Typical 95mA Maximum 105mA

@ 10V DC: Typical 50mA Maximum 60mA

@ 15V DC: Typical 35mA Maximum 45mA

@ 20V DC: Typical 28mA Maximum 38mA

@ 25V DC: Typical 24mA Maximum 34mA

Operating Temperature 32°to +120°F (0°to 50°C); humidity range 25-85% (non-condensing)

Storage Temperature -40°C to +85°C

Physical Dimensions 3.5" w x 2.1" h x 0.98" d; 3.4 oz.

8.8 cm x 5.3 cm x 6 cm; 96 g

Certifications Safety Certifications:

UL60950

cUL60950

EN60950

ACA TS001 / AS 3260

EMC Safety Approvals:

FCC Part 15 Class A

EN55022

EN55024

CE Marked

Features Serial interface supports DTE speeds to 230K bps

Embedded TCP/IP stack

External and RS-232 power options

High performance processor runs ARP, DHCP, FTP, HTTP, ICMP, IP, POP3,

PPP, SMTP, SNMP, SNMP, TCP, Telnet, TFTP, UDP protocols

Command line interface

Flash memory to update firmware with the latest enhancements

Flexible IP protocol stack

Compact, rugged industrial chassis design

Desktop or panel mounting

Two-year warranty

Chapter 1 – Product Description and Specifications

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 7

Category Description

Software Features Internet Applications

DHCP Client:

Request IP address for Ethernet Interfaces

Telnet Server:

Command Line Configuration

Auto Dial-out Feature

Command line via custom port (other than standard port 23)

Telnet Client:

Connect to remote Telnet Server

Serial Auto Dial-in Feature

Terminal Server:

Network to Serial Connectivity

Serial to Network Connectivity

TFTP Server:

Flash Upgrade

SMTP Client:

The email client embedded in the MultiConnect sends email to the

configured recipients.

POP3 Client:

The email client embedded in the MultiConnect receives email from the

POP3 Server. This feature is useful for field upgrades. Firmware upgrades

can be sent as attachments.

HTTP Server:

To host Web pages on behalf of the serial device for monitoring and

configuration of the serial device.

Functional Features

Command Line Configuration over Serial or Ethernet

Serial - TTY

Ethernet - Telnet

Username and Password Authentication Using Local Database

The Username and Password can be created using commands.

The User database authenticates the Users before access to command

mode of the MultiConnect is enabled.

Remote Transparent Bridging

Ethernet to Serial Bridging

Point-to-Point Protocol (PPP)

Negotiations Bridging Control Protocol

- 802.3 MAC Type

CCP Compression

LED Indicators

Name Description

ACT Activity – Lit when data is being transmitted or received.

STS Status – Blinks to indicate that the unit is functioning.

Chapter 2 – Installation

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 8

Chapter 2 – Installation

Attaching the MultiConnect to a Fixed

Location

The MultiConnect device server is design to be used on the desktop or to be panel-mounted. To attach the bracket

for panel-mounting, following these steps:

1. Typically, the MultiConnect device server is mounted against a flat surface with two mounting screws. Drill the

mounting holes at the desired location. The mounting holes must separated by 4 -15/16 inches center-to-center.

2. To attach the brackets to the MultiConnect, slide the mounting brackets into the corresponding slots on the back

of the MultiConnect chassis.

3. Attach the device server to the surface with two screws.

Chapter 2 – Installation

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 9

Serial-to-Serial Installation

This is an example of a typical setup.

Connecting the Cables

Serial-to-Serial Power Connections

Powered in one of two ways:

MTS2SA-T Powered through RS-232 Cable (Pin 6)

MTS2SA-T-R

RS-232 Connector

RS-232 & External Power Connectors

RS-232 Connector

RS-232 Power Pin Connector

Chapter 2 – Installation

Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 10

Pin Functions of the Female End Connector

The following tables explain the pin functions.

External Power Powered

Through Pin 6

Signal IN/OUT Signal IN/OUT

Pin 1 CD O Pin 1 CD O

Pin 2 TX O Pin 2 TX O

Pin 3 RX I Pin 3 RX I

Pin 4 DTR I Pin 4 DTR I

Pin 5 GND -- Pin 5 GND --

Pin 6 DSR O Pin 6* Power

Pin 7 CTS I Pin 7 CTS I

Pin 8 RTS O Pin 8 RTS O

Pin 9 RI O

Multi-Tech

MultiConnect

Female Connector

Pin 9 RI O

*Pin 6 Input Power Consumption

@ 5V DC: Typical 190mA Maximum 245mA

@ 10V DC: Typical 100mA Maximum 120mA

@ 15V DC: Typical 69mA Maximum 83mA

@ 20V DC: Typical 54mA Maximum 65mA

@ 25V DC: Typical 45mA Maximum 55mA

Warning:

When supplying power to the RS-232 connector, make sure the power does

not feed the DTE device.

Pin Functions of the Male End

The following table explains the pin functions.

RS-232

Signal IN/OUT

Pin 1 CD I

Pin 2 RX I

Pin 3 TX O

Pin 4 DTR O

Pin 5 GND -

Pin 6 DSR I

Pin 7 RTS O

Pin 8 CTS I

Pin 9 RI I

Multi-Tech

Male Connector

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