Multitech FaxFinder User manual
FaxFinder™
V.34 Fax Server
Reference Guide
for Inter-Operation with Avaya IP Office
Contents
INTRODUCTION 3
XYZ EXAMPLE 3
CONNECTING THE FAXFINDER TO THE IP OFFICE SWITCH 4
CONFIGURING THE FAXFINDER FOR INTER-OPERATION -- THE XYZ EXAMPLE 4
CONFIGURING THE IP OFFICE PBX FOR INTER-OPERATION -- THE XYZ EXAMPLE 10
TECH SUPPORT 22
2
FaxFinder Reference Guide
(Inter-Operation with Avaya IP Office PBXs)
P/N S000377B, Revision B
Copyright © 2005 by Multi-Tech Systems, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from
Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims
any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves
the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech
Systems, Inc., to notify any person or organization of such revisions or changes.
Record of Revisions
Revision Date Description
A 07/15/05 Initial Release, Rev A.
B 11/22/05 Rev B. Order of setup procedure revised.
Trademarks
FaxFinder, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc. All other brand and product names
mentioned in this publication are trademarks or registered trademarks of their respective companies.
Patents
This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503;
5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030;
5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859;
5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D361,764; D355,658; D355,653; D353,598; D353,144; 5,355,365; 5,309,562;
5,301,274. Other patents pending.
Technical Support
Country By Email By Phone
France: support @multitech.fr +(33) 1-64 61 09 81
India: support
@multitechindia.com +91 (124) 6340778
U.K.: support @multitech.co.uk +(44) 118 959 7774
U.S. and Canada: support @multitech.com (800) 972-2439
Rest of World: support @multitech.com +(763) 717-5863
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112 U.S.A.
Fax (763) 785-9874, http://www.multitech.com, ftp://ftp.multitech.com
FaxFinder Reference Guide: IP Office PBX Inter-Operation
3
Introduction
Thismanualdescribeshow theMultiTech FaxFindercaninter-operatewiththeAvayaIP OfficePBX. We showhere anexample situation
inwhich thesetwo devicesare usedtogether followedby simpleinstructions for connectingthe cable(s)between thePBX andthe
FaxFinder. Inthe sequenceof software-screenillustrationsthatfollows,weshowthe configurationof bothdevices andhow anincoming
faxtraverses thesystem.
XYZ Example
Telco
Fax message sent
to 999-380-2499
Fax
Machine
IP Office PBX
ISDN/PRI
Line
FaxFinder IP
Network Mail
Server
Ext 202
Employee
PC
JoeFax Ext 281
Fax message
received in email.
DTMF output
7
6
5
4
3
2
1
Officesof
XYZ Company, Inc.
FaxFinder Reference Guide: IP Office PBX Inter-Operation
4
Connecting the FaxFinder to the IP Office Switch
Connect cable(s) between a “POT#” connector(s) on the front of the IP Office unit and a POTS connector (labeled
Line 1/2 or POTS Line) on the back of the FaxFinder (FF100 or FF200).
Configuring the FaxFinder for Inter-Operation -- The XYZ Example
Enter client users in FaxFinder Phone Book.
FaxFinder Reference Guide: IP Office PBX Inter-Operation
5
Set Routing field to PBX Routing.
Set Max DTMF Digits field to 3.
Set Fax ID field to POTS Modem 1/2.
FaxFinder Reference Guide: IP Office PBX Inter-Operation
6
Open the extension that will be plugged into the FaxFinder fax server and label the extension as on having a faxing
function.
FaxFinder Reference Guide: IP Office PBX Inter-Operation
7
In the Configuration Tree, select Extension.
FaxFinder Reference Guide: IP Office PBX Inter-Operation
8
Specify the Extension to be connected to the FaxFinder.
Set the Caller Display Type field to DTMFF.
These settings determine the type of DTMF signaling that the IP Office PBX will present to the FaxFinder.
You will need to assign an extension for every port on the FaxFinder.
FaxFinder Reference Guide: IP Office PBX Inter-Operation
9
The extension’s new configuration will appear in the Extension list of the Configuration Tree.
FaxFinder Reference Guide: IP Office PBX Inter-Operation
10
Configuring the IP Office PBX for Inter-Operation -- The XYZ Example
In the Hunt Group menu, create a hunt-group with a useful name (here it’s simply “FaxFinder”).
Notice that “263” is a virtual extension.
Extension “202” is a physical extension plugged into the FaxFinder server. The “Extension List” pane describes the
case of a single-port FaxFinder server (the FF100). If a FaxFinder with multiple analog ports is used, there will be
multiple entries in the “Extension List” pane.
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