Multitech FaxFinder FF110 User manual

FaxFinder™

Model FF110

V.34 Fax Server

Quick Start Guide

FaxFinder Model FF110 V.34 Fax Server

Quick Start Guide

P/N 82010272L, Revision C

without prior expressed written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the

contents hereof and specifically disclaims any implied warranties of merchantability or

fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the

right to revise this publication and to make changes from time to time in the content

hereof without obligation of Multi-Tech Systems, Inc., to notify any person or or-

ganization of such revisions or changes.

Record of Revisions

Revision Date Description

A 02/12/04 Initial Release, Rev A.

B 01/21/05 Updated tiff viewer drawings, added

FFCF Manager info.

C 05/12/06 Revise descriptions of Device Mgr

SW and of client SW to rev level

1.06.

Trademarks

FaxFinder, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech

Systems, Inc. All other brand and product names mentioned in this publication are

trademarks or registered trademarks of their respective companies.

GENERAL CONTACT TECHNICAL SUPPORT

Country By E-mail By Phone

France support@

multitech.fr (33) 1-64

61 09 81

India support@

multitechindia.

com

(91) 124-

2340780

Europe,

Asia,

Africa

support@

multitech.co.uk (44) 118

959 7774

Multi-Tech

Systems, Inc.

2205 Woodale Drive

Mounds View,

Minnesota

55112, USA

(763) 785-3500

(800) 328-9717

Fax: 763-785-9874

www.multitech.com

U.S.,

Canada,

All Others

support@

multitech.com (800) 972-

2439; (763)

717-5863

Contents

GETTING STARTED............................................................................... 5

FRONT PANEL LEDS................................................................................. 5

WE SUPPLY............................................................................................... 5

YOU SUPPLY............................................................................................. 6

PREREQUISITE:ORDERING THE DID LINE................................................ 7

SERVER INSTALLATION PROCESS.................................................. 8

PART A: CONNECTING THE FAXFINDER TO POWER OUTLET,PHONE LINES,

AND ETHERNET......................................................................................... 8

1. Connect FaxFinder to AC Outlet..................................................... 8

2. Connect FaxFinder to DID Line...................................................... 8

3. Connect FaxFinder to POTS Line ................................................... 9

4. Connect FaxFinder to Ethernet Network......................................... 9

5. Do Power-On Test........................................................................... 9

PART B: CONFIGURING THE FAXFINDER SERVER ................................... 10

1. Setting Admin PC to Startup IP Address ....................................... 10

2. Logging In (I)................................................................................. 11

3. Setting FaxFinder IP Addresses .................................................... 11

4. Resetting Admin PC to Its Regular IP Address.............................. 12

5. Logging In (II) ............................................................................... 12

6. Setting Administrative Functions................................................... 12

7. Setting Up the Mail Server............................................................. 15

8. Configuring the FaxFinder’s Inbound DID Modem...................... 16

9. Configuring the FaxFinder’s POTS Modem.................................. 18

10. Changing Admin’s Server Password........................................... 21

11. Specifying Admin’s Client Password........................................... 22

12. Sending Test Fax from Fax Machine to FaxFinder..................... 23

13. Assigning DID Numbers to Network Clients ............................... 25

CLIENT SOFTWARE INSTALLATION PROCESS ......................... 26

INSTALL FAXFINDER CLIENT SOFTWARE................................................ 26

ASSOCIATE CLIENT WITH SPECIFIC FAXFINDER UNIT(S)........................ 27

MAKING ADDRESS BOOK ENTRIES ......................................................... 30

Making an Address Book by Direct Data Entry ................................ 30

Making Address Book Entries by Synchronization with Microsoft

Outlook ...............................................................................................31

SEND TEST FAX.......................................................................................33

DEVICE MANAGER SOFTWARE FUNCTIONS ..............................34

INSTALLING DEVICE MANAGER SOFTWARE ............................................34

ADDING FAXFINDERS..............................................................................36

SYNCHRONIZING PHONEBOOKS ...............................................................37

CLIENT OPERATION............................................................................40

SENDING A FAX (QUICK VERSION)..........................................................40

SENDING A FAX (DETAILED VERSION) ....................................................42

SENDING A TEST FAX FROM FF CLIENT TO FAX MACHINE......................48

RECEIVING A FAX....................................................................................49

TECH SUPPORT.....................................................................................51

Multi-Tech FaxFinder Quick Start Getting Started

Getting Started

Thisguideshowsyouhow to set up your Multi-Tech Model FF110

FaxFinder.

Your FaxFinder is a complete, economical, easy-to-use network fax

server. It allows you to receive faxes as emails and send faxes from

any application that can print. Simply hook up a DID trunk and a

regular POTS phone line, make an Ethernet connection to your LAN,

and assign client email addresses to the DID numbers.

Front Panel LEDs

We Supply

• An FF110 FaxFinder with factory-installed software

• A set of four self-adhesive plastic feet

• A power supply

• One common telephone cable (RJ-11 at both ends)

• One DID telephone cable (RJ-11 at one end; RJ12 at other end)

• A product CD with software for client PCs, software for the

administrator’s PC, and additional documentation for both

administrators and client/users

• This printed Quick Start Guide

Getting Started Multi-Tech FaxFinder Quick Start

You Supply

•A nearby AC power outlet

•A nearby phone line jack

•A connection to your Ethernet LAN

•A nearby analog DID trunk line with a block of associated DID

telephone numbers

•A common subscriber phone line (POTS)

•An administrative PC (with Windows NT, Windows 2000, or

Windows XP as an operating system and with a web browser) to

configure the FaxFinder unit and run the FaxFinder/CallFinder

Manager software

•Client PCs with email and printing applications. Client PCs on

your network will receive faxes in their email inboxes. They will

send faxes by printing to the FaxFinder server from application

programs while running the FaxFinder client software.

Multi-Tech FaxFinder Quick Start Getting Started

Prerequisite: Ordering the DID Line

To operate the FaxFinder system, you will need a DID (Direct Inward

Dial) line in your office. You must order the DID line from your local

telephone operating company (telco). A DID line allows one phone

line to be associated with multiple directory numbers. However, only

one call can occur on this line at any given time.

DID lines are sold in groups. For example, a telco in New York City

might offer a DID line with a set of 20 directory numbers in the range

of 212-555-4101 through 212-555-4120.

When ordering your DID line, ask the telco representative for these

details about the DID service. These details will be important when

setting up your FF110 Fax Server.

Parameter Value Required by

Telco

Number of digits used

to designate the DID extension

(usually 3, 4, 6, or 7)

Type of “DID Start” used

(wink, immediate, or delay dial)

You will need this information to configure your FaxFinder Server

(see step 8 on page 16).

Server Installation Multi-Tech FaxFinder Quick Start

Server Installation Process

Part A: Connecting the FaxFinder to Power Outlet, Phone

Lines, and Ethernet

Summary: Turn off your computer. Place the FaxFinder in a

convenient location, and then connect it to your AC power outlet,

DID line, POTS line, and Ethernet.

1. Connect FaxFinder to AC Outlet

Make sure the FaxFinder’s power switch is OFF. Plug the DC power

transformer into a power outlet or power strip. Plug the other end

into the PWR jack on your FaxFinder. The DC power transformer is

included with your FaxFinder.

Caution: Use only the DC power transformer supplied with

the FaxFinder. Use of any other transformer voids

the warranty and can damage the FaxFinder.

2. Connect FaxFinder to DID Line

Plug one end of the phone cable into the FaxFinder’s DID jack and

the other end into an analog DID trunk line jack. The DID Line cable

is included with your FaxFinder.

Caution: The DID Line cable has an RJ11 connector on

one end (this is the larger of the two connectors; it

goes to the telephone wall receptacle). The DID

Line cable has an RJ12 connector on the other

end (this is the smaller connector; it goes to the

DID Port on the FaxFinder unit).

Never plug the DID connector into a standard

POTS Line. This may damage the FaxFinder or

the central office equipment. Use only an analog

DID Line.

Multi-Tech FaxFinder Quick Start Server Installation

3. Connect FaxFinder to POTS Line

Plug one end of the phone cable into the FaxFinder’s POTS jack

and the other end into your standard telephone line jack. The POTS

Line cable is included with your FaxFinder.

4. Connect FaxFinder to Ethernet Network.

Plug one end of your RJ45 ethernet cable into the FaxFinder’s

ethernet jack and the other end into your network ethernet hub. This

ethernet cable is not included with your FaxFinder unit.

Caution: Before connecting to the Ethernet Network, make

sure that the network to which you are connecting

the FaxFinder is not a 192.168.2.x subnet.

If it is a 192.168.2.x subnet, connect from the

Admin PC to the FaxFinder using an RJ45

crossover cable until the FaxFinder’s IP address

has been configured. Thereafter, connect the

FaxFinder into the network with an ordinary RJ45

cable.

5. Do Power-On Test

Test your FaxFinder by turning it on (an on-off switch is located on

the back panel). When you apply power, the FaxFinder performs a

diagnostic self-test. The Status indicator flashes when the test is

complete and the unit is ready. If this does not happen, check that

the power switch is on, the power supply is solidly connected, and

the AC outlet is live.

Server Installation Multi-Tech FaxFinder Quick Start

Part B: Configuring the FaxFinder Server

1. Setting Admin PC to Startup IP Address

a. Connect a pc to your network.

b. Set the pc IP address to 192.168.2.x subnet (using any address

excluding 192.168.2.1).

Windows XP

a. From the Windows desktop,

right-click on “My Network Places,”

and select “Properties.”

b. In the Network Connection

screen, right-click on “Local Area

Connection.”

c. In the Local Area Connection

Properties screen, on the

“General” tab, scroll to the “Internet

Protocol (TCP/IP)” entry and select

it. Click “Properties.”

d. In the Internet Protocol

(TCP/IP) Properties screen, record

the existing IP address. Then reset

the IP address to 192.168.2.2.

Windows 2000

a. From the Windows desktop, right-

click on “My Network Places,” and

select “Properties.”

b. In the Network and Dialup

Connections screen, right-click on

“Local Area Connection” and select

“Properties.”

c. In the Local Area Connection

Properties screen, select the

“Internet Protocol (TCP/IP)” entry.

Click “Properties.”

d. In the Internet Protocol (TCP/IP)

Properties screen, record the

existing IP address. Then reset the

IP address to 192.168.2.2.

Windows NT

a. From the Windows desktop, right-click on “Network Neighborhood,” and

select “Properties.”

b. In the Network screen, on the “Protocols” tab, select “TCP/IP Protocol” in

the list of Network Protocols. Click “Properties.”

c. In the Microsoft Internet Protocol (TCP/IP) Properties screen, record

the existing IP address. Then reset the IP address to 192.168.2.2.

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