Multitech MultMobile MT9234MU User manual

MultiMobile™USB

V.92 Portable USB Modem

MT9234MU

User Guide

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Multi-Tech Systems, Inc. MT9234MU User Guide (S000409B) 2

MultiMobile USB User Guide

V.92 Portable USB Modem

MT9234MU

S000409B Rev. B

This publication may not be reproduced, in whole or in part, without prior expressed written permission

Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and

specifically disclaims any implied warranty of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes

from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person

or organization of such revisions or changes. Check Multi-Tech’s Web site or product CD for current

versions of our product documentation.

Revision Date Description

A 10/01/07 Initial release.

B 03/11/08 Added Vista Operating System support.

Patents

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082;

5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;

5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649;

5,592,586; 5,577,041; 5,574,725; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470;

5,463,616; 5,453,986; 5,452,289; 5,450,425; D353,598; 5,355,365; 5,309,562; 5,301,274. Other patents

pending.

Trademarks

Multi-Tech and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc. MultiMobile is a

trademark of Multi-Tech. All other brand and product names mentioned in this publication are trademarks

or registered trademarks of their respective companies.

Technical Support

Country By Email By Phone

Europe, Middle East, Africa support@multitech.co.uk +(44) 118 959 7774

U.S., Canada, all others support@multitech.com (800) 972-2439 or +763-717-5863

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A.

(763) 785-3500 or (800) 328-9717

Fax (763) 785-9874

Internet Address: http://www.multitech.com

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Table of Contents

Multi-Tech Systems, Inc. MT9234MU User Guide (S000409B) 3

Contents

Chapter 1 – Product Description................................................................................................. 4

Introduction ...........................................................................................................................................4

Features................................................................................................................................................4

Telecom Safety Warnings.....................................................................................................................5

Shipping Package Contents..................................................................................................................5

You Supply............................................................................................................................................5

Technical Specifications .......................................................................................................................6

About AT Commands............................................................................................................................6

Chapter 2 – Installation................................................................................................................ 7

Setup.....................................................................................................................................................7

Install the Modem Driver.......................................................................................................................8

Chapter 3 - Operation .............................................................................................................. 32

Front Panel..........................................................................................................................................32

Connecting to the Internet...................................................................................................................32

Internet Connection.............................................................................................................................32

Chapter 4 - Remote Configuration............................................................................................ 33

Basic Procedure..................................................................................................................................33

Setup...................................................................................................................................................33

Chapter 5 - Warranty, Repairs, and Replacement Parts........................................................ 34

Appendix A – Regulatory Compliance ..................................................................................... 36

Appendix B - Linux Installations .............................................................................................. 40

Introduction .........................................................................................................................................40

Installation in Computers Using the Linux 2.4 Kernel.........................................................................40

Installation in Computers Using the Linux 2.6 Kernel.........................................................................46

Installation in Computers Using the Linux 2.6.20 Kernel and above..................................................51

Appendix C – Waste Electrical and Electronic Equipment.................................................... 53

Appendix D - C-ROHS HT/TS Substance Concentration...................................................... 54

Appendix E – ASCII Conversion............................................................................................... 55

Index............................................................................................................................................. 56

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Chapter 1 – Product Description

Multi-Tech Systems, Inc. MT9234MU User Guide (S000409B) 4

Chapter 1 – Product Description

Introduction

The MultiMobile USB portable USB modem provides V.92/56K data rates, fax and file transfer capabilities

and a hot-swappable USB interface. This modem, weighing only 2 ounces, is ideal for mobile users who

want email and Internet access on the road. The MulitMobile USB portable modem can also serve as the

mobile user’s home office desktop modem.

This user’s guide will help you install, configure, test and use your modem.

Features

Command Buffer 40 characters

Diagnostics Power-on self test, local analog & local digital loop, remote digital

loop.

LED Indicators LEDs for Data, Carrier Detect, Off Hook, Terminal Ready

Intelligent Features Fully AT command compatible; autodial, redial, repeat dial; pulse or

tone dial; dial pauses; auto answer; caller ID; EIA extended

automode; adaptive line probing; automatic symbol and carrier

frequency during start-up, retrain, and rate renegotiation; call status

display, auto-parity and data rate selections; keyboard-controlled

modem options; non-volatile memory; on-screen displays for modem

option parameters; command lines of up to 40 characters each; help

menus; remote configuration.

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Chapter 1 – Product Description

Multi-Tech Systems, Inc. MT9234MU User Guide (S000409B) 5

Telecom Safety Warnings

•Never install telephone wiring during a lightning storm.

•Never install a telephone jack in wet locations unless the jack is specifically designed for wet

locations.

•This product is to be used with UL and cUL listed computers.

•Never touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

•Use caution when installing or modifying telephone lines.

•Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a

remote risk of electrical shock from lightning.

•Do not use a telephone in the vicinity of a gas leak.

•To reduce the risk of fire, use only 26 AWG or larger telecommunication line cord.

Shipping Package Contents

•MT9234MU modem

•One RJ-11 cable

•A printed Quick Start Guide

•One MultiModem USB CD, which contains the MT9234MU driver software, Global Wizard, Flash

Wizard, and product documentation.

Inspect the contents for signs of any shipping damage. If damage is observed, do not power up the

unit. Contact Multi-Tech’s Technical Support for advice.

You Supply

•A computer with an unused USB port

•A nearby telephone line jack

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Chapter 1 – Product Description

Multi-Tech Systems, Inc. MT9234MU User Guide (S000409B) 6

Technical Specifications

Trade Name MultiMobile™ USB

Model Number MT9234MU

Data Rates 56K download speeds from digital V.92/V.90 servers;

33.6K upload and download speeds from non-V.92/V.90 servers and other

client modems

Fax Rates 33.6K and below

Standards:

Data

Error Correction

Data Compression

Fax

Video

V.92, V.90 enhanced, V.34 and below

V.42

V.44, V.42bis, MNP®Class 5

V.34, Class 2.1 & 1.0, V.17, Group 3; Class 1 & 2, Error Correction Mode

V.80

Cables 1 USB series A

1 RJ-11

Operation USB Port: 12M bps

Line Type: Dial-up

Operating System

Support Windows Vista, XP, 2003, 2000

Linux 2.4 kernel versions 2.4.28 and above

Linux 2.6 kernel versions 2.6.8 through 2.6.10

Linux 2.6 kernel versions 2.6.11 and above (with a kernel patch for 2.6.20.4,

which may be applicable to

earlier 2.6 kernel versions, as

well)

Physical Description 1.3” w ×1.0” h ×3.1” d; 2 oz

3.0 cm w ×2.5 cm h ×8.0 cm d; 62g

Operating

Environment Operating Temperature: +32° to +120° F (0° to 50° C)

Humidity Range: 25–85% non-condensing

Approvals CE Mark

EMC: FCC Part 15 Class B

EN 55024

Safety: UL/cUL 60950-1

EN 60950-1

Telecom: 47CFR Part 68

CS03

TBR21

Limited Warranty 10 years

About AT Commands

AT Commands for this product are published in a separate document and included on the MT9234MU

CD that accompanies your modem.

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Chapter 2 - Installation

Multi-Tech Systems, Inc. MT9234MU User Guide (S000409B) 7

Chapter 2 – Installation

Setup

To use your modem, you must connect the MT9234MU’s USB cable connector to your computer (“USB”)

and to a telephone line (“LINE”).

Connect the Modem to Your System

Connect the MT9234MU to your computer’s USB port and connect the telephone line to your MT9234MU

and a telephone wall jack.

USB Connection

Plug the USB cable connector on the modem into a USB port connector on your computer.

Line Connection

Plug one end of the phone cable into the modem’s LINE jack, and the other end into a phone line wall jack.

Note: The Federal Communications Commission (FCC), and Industry Canada impose certain restrictions on

equipment connected to public telephone systems. See Appendix A for more information.

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Chapter 2 - Installation

Multi-Tech Systems, Inc. MT9234MU User Guide (S000409B) 8

Install the Modem Driver

Introduction

Compatibility: This MultiMobile MT9234MU MultiModem is compatible with Windows Operating

Systems Vista/XP/2003/2000 and Linux.

Windows Drivers: The MultiMobile MT9234MU driver must be installed in your computer’s program

directory. The Windows drivers are located on the MultiMobile MT9234MU CD in the Drivers I Windows

Drivers folder. A complete set of drivers for each operating system is organized into Vista and XP with

either 32-bit or 64-bit processor. Most users will select either the 32-bit Vista or 32-bit XP drivers

(Windows 2003 also use the XP drivers). Windows 2000 users must select the drivers from the Drivers I

Windows_2000 directory. Server users can select either 32-bit or 64-bit depending on their application.

For server users to determine whether they have a 32-bit or 64-bit operating system, go to Start I All

Programs I Accessories I System Tools I Computer and click on the System Properties button.

Under System you will see System Type: 64-bit Operating System.

When installing the 64-bit version of the Vista driver, a person will have to disable the “signed” driver

check in order to install it. Two methods are available, choose one:

•First Method

Boot your PC, press F8 and choose “Disable driver signature enforcement option”.

•Second Method

•Create a shortcut on the desktop to cmd.exe using the following steps:

•Right click on an empty space on the desktop to open the context menu

•Select New

•Select Shortcut with a left-click

•In the Location box type cmd /k

•Right-click on the shortcut and select Run as administrator

•When the command window opens, type or paste the following and press ENTER:

•Reboot your PC and install the driver

Linux Drivers: Linux Operating System drivers are also located on the CD in the Drivers I Linux

Folder. Refer to the Readme file (also in the Linux directory) for the correct driver file and installation

guide for your distribution/version of Linux.

Overview of Windows Driver Installation: Three install wizards guide you through the software

Installation in this order:

Part A installs the USB Driver.

Part B associates the PC port with the USB Driver, and finally

Part C installs the modem .inf file.

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Chapter 2 - Installation

Multi-Tech Systems, Inc. MT9234MU User Guide (S000409B) 9

Installing the Modem Driver in Windows Vista

Preliminaries

1. Power up your computer.

2. If you have not already done so, connect the modem’s USB cable to a USB port on the computer

and connect the phone line between the modem and a telephone wall jack.

3. Windows will detect that the new modem is present.

Driver Installation of your TUSB3410 Serial Port

4. The Found New Hardware screen appears with Windows needs to install driver software for your

TUSB3410 Serial Port.

Click on Locate and install driver software (recommended). Windows will guide you through the

process of installing driver software for your device.

5. The next screen prompts you to insert the disc that came with your MultiMobile MT9234MU. If you

have the disc that came with your device, insert it now. Then, click on I don’t have the disc. Show me

other options. Windows may prompt you to search online, but this is not necessary.

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Chapter 2 - Installation

Multi-Tech Systems, Inc. MT9234MU User Guide (S000409B) 10

6. Choose Browse my computer for driver software (advanced).

7. At the Browse for driver software on your computer screen, click the Browse button.

8. Browse to the Drivers folder on your MultiMobile MT9234MU CD, then select the Windows_Drivers

folder and then the Vista32 folder. If you were installing drivers on a Vista 64-bit Operating System,

you would browse to the Vista64 folder. Click OK, then Click Next.

9. Windows can’t verify the publisher of this driver software screen appears.

Select Install this driver software anyway.

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