Multitech MultiModemII MT5600BR-V92 User manual

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MT5600BR-V92

Intelligent Data/Fax

Rack Mounted Modem

User Guide

MultiModem®II User Guide

MT5600BR-V.92

P/N S000392A Revision A

written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and

specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Fur-

thermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in

the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of

such revisions or changes.

Record of Revisions

Revision Date Description

A 04/14/06 Manual released.

Trademarks

MultiModemII, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.

Microsoft, Windows, Windows XP is a trademarks of Microsoft Corporation in the United States and/or

other countries. All other trademarks are owned by their respective companies.

Patents

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082;

5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;

5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649;

5,592,586; 5,577,041; 5,574,725; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470;

5,463,616; 5,453,986; 5,452,289; 5,450,425; 5,355,365; 5,309,562; 5,301,274. Other patents pending.

Technical Support

Country By Email By Phone

France: [email protected] +(33) 1-64 61 09 81

India: [email protected] +91 (124) 2340780

Europe, Asia, Africa: [email protected] +(44) 118 959 7774

U.S., Canada, all others: [email protected] (800) 972-2439

+(763) 785-3500

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, MN 55112

U.S.A

Telephone (763) 785-3500 or (800) 328-9717

Fax (763) 785-9874

Technical Support (800) 972-2439

Internet http://www.multitech.com

ContentsMT5600BR-V92 User Guide

iii

Contents

Chapter 1 - Introduction ..........................................................................................................5

Product Description ........................................................................................................................... 5

General features ............................................................................................................................... 5

LED Indicators .................................................................................................................................. 6

Technical Specifications .................................................................................................................... 7

Chapter 2 - Installation ............................................................................................................9

Safety Warnings ................................................................................................................................ 9

Card Cage......................................................................................................................................... 9

Serial Cable ...................................................................................................................................... 9

Telephone Line ................................................................................................................................. 9

PC Board Controls .......................................................................................................................... 10

DIP-Switch Settings ........................................................................................................................ 10

OOS (Busy Out) Toggle Switch....................................................................................................... 12

Out of Service/Test Jumper ............................................................................................................ 12

Dial-Up and Leased Lines ............................................................................................................... 12

Installation ....................................................................................................................................... 13

Chapter 3 - Configuration......................................................................................................14

Configuring Your Software .............................................................................................................. 14

ConfiguringSoftware for Your Modem ............................................................................................. 14

PC Initialization Strings ................................................................................................................... 14

Changing Default Parameters ......................................................................................................... 15

Macintosh Initialization .................................................................................................................... 15

Chapter 4 - AT Commands....................................................................................................16

Fax Commands ............................................................................................................................... 16

Chapter 5 - Warranty and Repairs ........................................................................................17

Multi-Tech Warranty Statement ....................................................................................................... 17

Repair Procedures for U.S. and Canadian Customers .................................................................... 17

Repair Procedures for International Customers .............................................................................. 18

Repair Procedures for International Distributors .............................................................................. 18

Replacement Parts.......................................................................................................................... 18

Appendix A - Regulatory Compliance..................................................................................19

FCC Part 68 Telecom ..................................................................................................................... 19

FCC Part 15 .................................................................................................................................... 20

Fax Branding Statement.................................................................................................................. 20

Canadian Limitations Notice ............................................................................................................ 20

Industry Canada .............................................................................................................................. 21

EMC, Safety, and R&TTE Directive Compliance ............................................................................. 21

International Modem Restrictions .................................................................................................... 21

New Zealand Telecom Warning Notice ........................................................................................... 21

ContentsMT5600BR-V92 User Guide

Appendix B - Updating Your Modem’s Firmware ...............................................................23

Introduction ..................................................................................................................................... 23

Upgrade Overview .......................................................................................................................... 23

Appendix C - ASCII Conversion Chart .................................................................................26

Appendix D – Waste Electrical and ......................................................................................27

Electronic Equipment (WEEE) ..............................................................................................27

Index........................................................................................................................................28

1 Introduction

MT5600BR-V92 User Guide

Chapter 1 - Introduction

Congratulations on your purchase of the MultiModem® II intelligent data/fax modem, model MT5600BR-V92.

You have acquired one of the finest internal data/fax modems available today from one of the world’s

oldest modem manufacturers: Multi-Tech Systems, Inc. This User Guide will help you to install, configure,

test, and use your modem.

Product Description

The MT5600BR-V92 incorporates ITU-T V.92 protocol which provides quick connections, downstream

transmissions at speeds up to 56K bps*, and upstream transmissions at speeds up to 48K bps when

connected to V.92-compatible Internet service providers. Transmissions between the MT5600BR-V92 and

other client modems are limited to 33.6K bps, as are upstream transmissions to non-V.92-compatible

ISPs and downstream transmissions that are converted more than once on the telephone network.

Fax Communications: Supports Class 1, 1.0, and Class 2 faxing at 14.4K bps.

Features: Modem features include automatic fallback to slower speeds in noisy line conditions, and fall

forward to faster speeds as conditions improve. Can autodial, redial, pulse (rotary) and touch-tone dial.

Detects dial tones and busy signals for reliable call-progress detection. Compatible with the standard AT

command set used by most communication programs.

NOTE:

*Though this modem is capable of 56K bps download performance, line impairments, public telephone

infrastructure, and other external technological factors currently prevent maximum 56K bps connections.

General features

•Supports V.92/56K download speeds and 48K upload speeds when connecting with V.92 server

•Automatic fallback to slower speeds in noisy line conditions, and fall forward to faster speeds as

conditions improve.

•Serial port data rates adjustable to 115.2K bps

•ITU V.42 LAP-M and MNP Class 3 and 4 error correction

•ITU V.42bis (4-to-1), ITU V.44bis (6-to-1), and MNP 5 (2-to-1) data compression

•Automatic disabling of compression when transferring already compressed files

•Autodial, redial, pulse (rotary), and touch-tone dial

•Dial tone and busy signal detection for reliable call-progress detection

•Distinctive ring support to route data or fax calls on a single phone line

•FlashROM upgradable (customer upgradable in a Windows environment)

•Compatibility with the standard AT command set used by most communication programs

•Nonvolatile memory for storage of customized modem parameters and ten telephone numbers

Fax

•Responds to Class 1, 1.0, and Class 2 fax commands, enabling it to exchange editable and

encrypted faxes with other Windows computers

•Sends and receives faxes from your computer at 14,400 bps, 9600 bps, 7200 bps, 4800 bps, 2400

bps, or 300 bps

1 Introduction

MT5600BR-V92 User Guide

LED Indicators

The MT5600BR-V92 has ten LED diagnostic indicators.

RCV XMT CO 56 33.6 14.4 OH DTR RI ERR

RCV - This LED blinks when data is being received, on for a space, off for a mark. The state of this

RCV LED matches that of the RCV circuit on Pin 3 of the RS232C/V.24 interface.

XMT - This LED blinks when data is being transmitted, on for a space, off for a mark. The state of

this LED matches that of the XMT circuit on Pin 2 of the RS232C/V.24 interface.

CO - This LED lights when a valid carrier tone has been detected.

56 - This LED is lit when the modem connects using V.92 protocol. The actual connection speed

depends on ISP server capabilities and line conditions.

33.6 - This LED is lit when the modem is connected at 33,600 bps. Note that when both 33 and 14

LEDs light, modem is in 16,800 to 33,600bps mode of operation.

14.4 - This LED is lit when the modem is connected at 14,400 bps.

- This LED is lit when the phone line is

“off hook”

. This occurs when the modem is dialing, on

line, or answering a call. The LED also flashes when the modem is pulse dialing in the

Command Mode.

DTR - When the DTR LED is lit, the modem is permitted to answer an incoming call. When DTR

goes off, a connected modem disconnects if dependent on DTR. The state of this DTR LED

matches that of the DTR circuit on Pin 20 of the RS232C/V.24 interface.

RI - This LED is lit during the ringing interval as an incoming call is received.

ERR - When the ERR LED is flashing, the leased line is down and the modem is in self-test mode

has failed. When ERR LED is on, this indicates the modem is in an out of service (

OOS

) state.

When the modem is out of service, it is busy to incoming calls.

1 Introduction

MT5600BR-V92 User Guide

Technical Specifications

Your MT5600BR-V92 data/fax modem meets the specifications listed below:

Model Number

MT5600BR-V92

Server-to-Client

V.90 speeds when accessing a V.90 or V.92 server (actual

Data Rates

speed depends on server capabilities and line conditions)

Client-to-Server

Up to 50Kbps when accessing a V.92 server (actual speed

Data Rates

depends on server capabilities and line conditions); other

wise, the same as client-to-client data lines.

Client-to-Client

33600,31200, 28800, 26400, 24000, 21600, 19200, 16800,

Data Rates

14400, 12000, 9600, 7200, 4800, 2400, 1200, 0-300 bps

Fax Data Rates

14400, 12000, 9600, 7200, 4800, 2400, 1200, 0-300 bps

Data Format

Serial, binary, asynchronous, synchronous

Modem Compatibility

ITU-T V.92, V.90, V.34 enhanced, V.34, V.34bis, V.32,

V.22bis, V.22; Bell 212A and 103; ITU-T V.21; V.42,

V.42bis, V.44, V.25bis

Fax Compatibility

T.4, T30, V.21, V.27ter, V.29, V.34, V.17; TIA/EIA 578 Class

1, 1.0, 2, TR29.2

Video Compatibility

ITU-T V.80 for H.34 video conferencing

Error Correction

ITU-T V.42 (LAP-M or MNP 4)

Data Compression

ITU-T V.44 (6:1 throughput), V.42bis (4:1 throughput), MNP

5 (2:1 throughput)

Speed Detection

Automatic speed detection and switching between available

speeds

Speed Conversion

Serial port data rates adjustable to 300; 1200; 2400; 4800;

9600; 19,200; 38,400; 57,600; 115,200 bps

Mode of Operation

Full duplex data over dial-up line, 2-wire and 4-wire lease

line; automatic or manual dialing, automatic or manual

answer

Flow Control

XON/XOFF (software), RTS/CTS (hardware)

Intelligent Features

Full AT command compatible, redial, repeat dial, pulse or

tone dial, dial pauses, auto answer, adaptive answer; EIA

extended automode; adaptive line probing; automatic

symbol and carrier frequency during start-up, retrain and

rate renegotiation, DTMF detection, call status display, auto-

parity and data rate selections, keyboard-controlled modem

options, non-volatile memory, quick-connect startup

*Though these modems are capable of 56K bps download performance, line impairments,

public telephone infrastructure and other external technological factors currently prevent

maximum 56K bps connections.

1 Introduction

MT5600BR-V92 User Guide

Command Buffer

60 Characters

Transmission Level

-11 dBm (dial-up), -15dBm (lease line); dBm level selectable

with DIP-Switch #3 in lease line setting

Frequency Stability

±0.01%

Receiver Sensitivity

-43 dBm under worst-case conditions

AGC Dynamic Range

43 dB

Interface

EIA RS232C/ITU-TSS V.24

Diagnostics

Power-on Self Test and Local analog loop

Environmental

Temperature range 0°–50°C (32°–120°F);

humidity range 20–90% (non-condensing)

Storage Temperature

-10° to +85°C (14°- 185° F)

Dimensions

10½ wide x 5½ long

Weight

8 oz

Operating Systems

Tested for use with Windows 98, NT, 2000, XP, 2003 Server

and Linux (2.2.x kernal)

Limited Warranty

10 years

1 Introduction

MT5600BR-V92 User Guide

Chapter 2 - Installation

SafetyWarnings

•Use this product only with UL- and CUL-listed computers (U.S.A.)

•To reduce the risk of fire, use only UL-listed 26 AWG (.41mm) or larger telephone wiring.

•Never install telephone wiring during a lightning storm.

•Never install a telephone jack in a wet location unless the jack is specifically designed for wet

locations.

•Never touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

•Use caution when installing or modifying telephone lines.

•Avoid using a telephone during an electrical storm; there is a risk of electrical shock from lightning.

•Do not use a telephone in the vicinity of a gas leak.

•The telephone cord is to be disconnected before accessing the inside of the equipment.

Card Cage

The MT5600BR-V92 is designed to mount in the Multi-Tech Systems' modem rack. This rack is an EIA-

standard 19-inch wide by 7-inch high rack, and mounts in any standard computer cabinet. The rack has a

sixteen modem slot capacity, redundant power supply capability, sixteen 25-pin (female) connectors for

RS232C/V.24 interface and sixteen RJ11 back-plane connectors for phone line interface.

Serial Cable

You must provide a serial cable to connect each corresponding MT5600BR-V92 to your computer. The

cable must have a DB-25 male interface into the modem rack.

Telephone Line

The MT5600BR-V92 uses one RJ11 jack per corresponding modem slot to connect to the telephone line.

One end of the RJ11 cable provided with the modem connects the rack's RJ11 connector (located on the

back plane of the modem rack) and the other end connects to the phone-company-provided RJ11 or

RJ11W modular phone jack.

1 Introduction

MT5600BR-V92 User Guide

PC Board Controls

The MT5600BR-V92 is designed on a single printed circuit board. This board contains sixteen DIP-

Switches. There is a two-position

"Out of Service"

(OOS) toggle switch that extends from the front of the

modem circuit card. There is also a two-position TEST/OOS berg jumper located towards the back and

center of the card.

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The sixteen DIP-Switches and berg jumper control various modem options or set default values for the

MT5600BR-V92 Command mode. There is a difference in how several of the switches operate depending

on whether you are in synchronous or asynchronous mode (DIP-Switch #12).

Most communications software packages have installation procedures of their own, which call for certain

modem DIP-Switch settings. If you are using such a package, follow the software's instructions.

DIP-Switch Settings

The vast majority of installations are similar, with the MT5600BR-V92 being used to dial up a remote

installation where the call is automatically answered. The factory default DIP-Switch settings are based

on this assumption. The following is a brief description and summary of the MT5600BR-V92's DIP-Switch

options:

Switch Function Position Effect

#1 DTR Forced/ UP* DTR dependent on interface

DTR from Interface * DOWN DTR forced ON at all times

#2 Flow Control &E4* UP* Hardware flow control

(Async/Dial-Up/Leased Line) DOWN Software flow control

#2 SDLC*/BSC (Sync) UP* SDLC mode

DOWN BSC mode

#3 Result Codes Enabled* UP Q1 Disable Responses

(Async Dial-up) DOWN* Q0 Enable Responses

#3 DbM Transmit -15dB/-11dB* UP Lease Line

(Async/Sync/Leased Line) DOWN* transmits at -11dB

#4 No affect in async

#4 AS/400 Mode Disabled* UP* AS/400 Mode OFF

(Sync Dial-Up/Leased Line) DOWN AS/400 Mode ON

#5 Auto-Answer Enabled* UP* Enable Auto Answer

(Async/Sync/Dial-Up) DOWN Disable Auto Answer

*Factory default setting.

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