Multitech MultiVOIP 100 (MVP110 User manual
100
Voice / Fax over IP Networks
Standalone Voice/IP Gateway
Model MVP110
H.323 Mode
Quick Start Guide
Quick Start Guide
82050950 Revision A
MultiVOIP 110 (Model MVP110)
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights
reserved. Copyright © 2001, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with
respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this
publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or
organization of such revisions or changes.
Record of Revisions
Revision Description
AInitial Release.
(06/06/01)
Patents
This Product is covered by one or more of the following U.S. Patent
Numbers: 5.682.386; 5.757.801; 6.151.333. Other Patents Pending.
TRADEMARK
Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows and Netmeeting are registered trademarks of Microsoft.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
(763) 785-3500 or (800) 328-9717
U.S. Fax 763-785-9874
Technical Support (800) 972-2439
http://www.multitech.com
iii
Contents
Introduction ................................................................................... 4
RelatedDocumentation................................................................. 5
Installing Your MultiVOIP 200........................................................ 6
Installing and Configuring Your MultiVOIP 200 ....................... 6
Deploying the VOIP Network .................................................. 7
Unpacking Your MultiVOIP 200 ..................................................... 8
Safety Warnings ............................................................................ 8
Cabling Your MultiVOIP 200.......................................................... 9
Cabling Procedure .................................................................. 9
E&M Jumper Block Positioning Procedure ..................................11
Installing Your MultiVOIP 200 Software....................................... 12
Configuring Your MultiVOIP 200.................................................. 17
Registering with a Gatekeeper Phone Directory................... 28
Building a Proprietary Phonebook Directory ......................... 35
Configuring Your Client MultiVOIP 200s ............................... 47
Deploying the VOIP Network....................................................... 60
Remote SiteAdministrator .................................................... 61
Limited Warranty ......................................................................... 64
Technical Support........................................................................ 65
FCC Declaration.......................................................................... 65
MultiVOIP Quick Start Guide
4
Introduction
Welcome to Multi-Tech's stand-alone Voice/IP Gateway, the
MultiVOIP, model MVP110. The MultiVOIP 110 allows analog
voice and fax communication over an IP network. Multi-Tech’s
voice/fax gateway technology allows voice/fax communication
to be transmitted, with no additional expense, over your
existing IP network, which has traditionally been data-only. To
access this free voice and fax communication, all you have to
do is connect the MultiVOIP 110 to your telephone equipment,
and then to your existing Internet connection. Once
configured, the MultiVOIP 110 then allows voice and fax to
travel down the same path as your traditional data
communications.
The MultiVOIP 110 supports the H.323 standards-based
protocol enabling your MultiVOIP 110 to communicate with
other third-party VOIP Gateways or other endpoints that
support the H.323 protocol, such as Microsoft NetMeeting®.
The H.323 standard defines how endpoints make and receive
calls, how endpoints negotiate a common set of audio and
data capabilities, and how information is formatted and sent
over the network. This version of the software also supports
communication with a Multi-Tech MVPGK1 Gatekeeper or an
optional 3rd party H.323 Gatekeeper which, when enabled,
maintains its own phonebook database, pre-registers all users,
controls the bandwidth, and handles all conferencing issues
such as transferring of calls.
Figure 1. MultiVOIP 110
5
Introduction
The MVP110 has one FXS voice/fax channel, a 10 Mbps
Ethernet LAN interface, and a Command port for configuration.
System management is provided through the Command port
using bundled Windows®software which provides easy-to-use
configuration menus and comprehensive online Help.
Related Documentation
The MultiVOIP 110 Quick Start Guide is intended to be used
by qualified systems administrators and network managers.
This Quick Start Guide provides the necessary information for
a qualified person to unpack, cable, load software, and
configure the unit for proper operation.
Adetailed MultiVOIP 110 User Guide is included on your
system CD and provides in-depth information on the features
and functionality of Multi-Tech’s MultiVOIP 110.
The CD media is produced usingAdobeAcrobatTM for viewing
and printing the user guide. To view or print your copy of a
user guide, loadAcrobat ReaderTM onto your system from the
CD, or obtain it as a free download fromAdobe’s Web site:
http://www.adobe.com
The MultiVOIP 110 User Guide is also available from Multi-
Tech’s Web site:
http://www.multitech.com
Viewing and printing a user guide from the Web also requires
that you have theAcrobat Reader loaded on your system. To
select the MultiVOIP 110 User Guide from the Multi-Tech
Systems home page, click Documents, then click MultiVOIP in
the product list, then click MultiVOIP Manuals.All MultiVOIP 110
documents will be displayed at the bottom of the page and you
can choose User Guide (MVP110) to view or download the .pdf
file.
MultiVOIP Quick Start Guide
6
Installing Your MultiVOIP 110
The basic steps of installing your MultiVOIP 110 network
involve unpacking the units, connecting the cables, and
configuring the units using management software (MultiVOIP
110 Configuration). This process results in a fully functional
Voice Over IP network. Abrief description is provided below
with detailed instructions provided later.
Installing and Configuring Your MultiVOIP 110
The VOIP administrator must first install the MultiVOIP 110
software and then configure each MultiVOIP 110 for its specific
function. During the configuration process, it’s important to
note that the Phone Directory Database is configured
differently depending on whether or not you have Gatekeeper
support on your VOIP network.
If your VOIP network supports an H.323 Gatekeeper, you
must register all H.323 endpoints with the Gatekeeper. The
procedure for doing this is explained in the section
“Registering with a Gatekeeper Phone Directory.”
If your VOIP network does not have Gatekeeper software or
the Gatekeeper software is not enabled, then you must build a
proprietary phonebook with a “Host” MultiVOIP 110 and
“Client” MultiVOIP 110s. The “Host” unit includes the
assignment of a unique LAN IP address, subnet mask, and
Gateway IP address; as well as the selection of appropriate
channel interface type for each of the Voice/Fax channels.
Once all connections have been made, the VOIP administrator
configures the unit and builds the Phone Directory Database
that will reside in the Host unit.
After the “Host” MultiVOIP 110 is configured, the administrator
moves on to configure the MultiVOIP 110s designated as
“Client” units. Again, unique LAN IP addresses, subnet
masks, and Gateway IP addresses are assigned, and each
Voice/Fax channel is configured for the appropriate channel
interface type. When this is done, the Phone Directory
7
Introduction
Database option is set to Client, and the IP address of the
Host MultiVOIP 110 is entered. Once all Client units are
configured, the process moves on to the “Deploying the VOIP
Network” section.
Deploying the VOIP Network
The final phase of the installation is deployment of the
network. When the remote MultiVOIP 110s are sent to their
remote sites, the remote site administrators need only connect
the units to their LAN and telephone equipment.Afull Phone
Directory Database (supplied by the Host MultiVOIP 110
Proprietary Phonebook will be loaded into their units within
minutes of being connected and powered up.
For remote VOIPs that were configured with the Gatekeeper
option enabled, each MultiVOIP 110 will be registered with the
Gatekeeper (the Gatekeeper phonebook directory is NOT
downloaded to the remote units).
MultiVOIP Quick Start Guide
8
Unpacking Your MultiVOIP 110
Remove all items from the box. (See Figure 2.)
MADE IN U.S.A
MADE IN U.S.A
www.multitech.com
Voice/Fax over IP Networks
Figure 2. Unpacking
Safety Warnings
Caution: Danger of explosion if battery is incorrectly replaced.
A lithium battery on the circuit board provides backup power
for the time keeping capability. The battery has an estimated
life expectancy of ten years.
When the battery starts to weaken, the date and time may be
incorrect. If the battery fails, the board must be sent back to
Multi-Tech Systems for battery replacement.
The E&M, FXS, and Ethernet ports are not designed to be
connected to a Public Telecommunication Network.
9
Cabling
Cabling Your MultiVOIP 110
Cabling your MultiVOIP 110 involves making the proper
Power, Command Port, and Internet connections. Figure 6
shows the back panel connectors and the associated cable
connections. The Cabling Procedure section provides step-by-
step instructions for cabling your MultiVOIP 110.
Cabling Procedure
1. Using the supplied cable, connect the power supply to a
liveAC outlet, then plug the power supply into the
MultiVOIP 110 as shown in Figure 3.
Network Connection
Power Connection
Command Port Connection
FXS
Hub
Figure 3. Cable Connections
2. Connect the MultiVOIP 110 to a PC using the RJ-45 to
DB9 (female) cable provided with your unit. Plug the RJ-45
end of the cable into the Command port of the MultiVOIP
110 and connect the other end to the PC’s serial port
(Figure 3).
3. Connect a network cable to the Ethernet 10Base-T
connector on the back of the MultiVOIP 110. Connect the
other end of the cable to your network.
4. If you are connecting a station device such as an analog
MultiVOIP Quick Start Guide
10
telephone, fax machine, or Key Telephone System (KTS)
to your MultiVOIP 110, connect the smaller end of a
special adapter cable (supplied) to the Voice/Fax Channel
1 FXS connector on the back of the MultiVOIP 110 and the
other end to the station device.
5. Turn on power to the MultiVOIP 110 by setting the power
switch on the right side to the On position. Wait for the
Boot LED on the MultiVOIP 110 to go off before
proceeding. This may take a couple of minutes.
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