Multitech MultiVOIP 200 MVP200 User manual

Voice / Fax over IP Networks

StandaloneVoice/IP Gateway

Model MVP200

H.323 Mode

Quick Start Guide

S000335A Revision A

MultiVOIP 200 (Model MVP200)

This publication may not be reproduced, in whole or in part, without prior

expressed written permission from Multi-Tech Systems, Inc. All rights

reserved.

Multi-Tech Systems, Inc. makes no representations or warranties with

respect to the contents hereof and specifically disclaims any implied

warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this

publication and to make changes from time to time in the content hereof

without obligation of Multi-Tech Systems, Inc. to notify any person or

organization of such revisions or changes.

Record of Revisions

Revision Description

AReplacing printed Quick Start 82098177 and changing

(4/12/04) Master/Slave to Client/Host.

Patents

This Product is covered by one or more of the following U.S. Patent

Numbers:

5.682.386

;

5.757.801; 6.151.333

. Other Patents Pending.

TRADEMARK

Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.

Windows and Netmeeting are registered trademarks of Microsoft.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763) 785-3500 or (800) 328-9717

U.S. Fax 763-785-9874

Technical Support (800) 972-2439

http://www.multitech.com

iii

Contents

Introduction ................................................................................... 4

Related Documentation ................................................................. 5

Installing Your MultiVOIP 200 ........................................................ 6

Installing and Configuring Your MultiVOIP 200 ........................ 6

Deploying the VOIP Network................................................... 7

Unpacking Your MultiVOIP 200 ...................................................... 8

Safety Warnings ............................................................................ 8

Cabling Your MultiVOIP 200........................................................... 9

Cabling Procedure .................................................................. 9

E&M Jumper Block Positioning Procedure .................................. 11

Installing Your MultiVOIP 200 Software ....................................... 12

Configuring Your MultiVOIP 200 .................................................. 17

Registering with a Gatekeeper Phone Directory ................... 28

Building a Proprietary Phonebook Directory ......................... 35

Configuring Your Slave MultiVOIP 200s ................................ 47

Deploying the VOIP Network ....................................................... 60

Remote Site Administrator .................................................... 61

Limited Warranty ......................................................................... 64

Technical Support........................................................................ 65

FCC Declaration .......................................................................... 65

MultiVOIP Quick Start Guide

Introduction

Welcome to Multi-Tech's new stand-alone Voice/IP Gateway,

the MultiVOIP, model MVP200.The MultiVOIP 200 allows

analog voice and fax communication over an IP network. Multi-

Tech’s voice/fax gateway technology allows voice/fax

communication to be transmitted, with no additional expense,

over your existing IP network, which has traditionally been

data-only. To access this free voice and fax communication, all

you have to do is connect the MultiVOIP 200 to your telephone

equipment, and then to your existing Internet connection. Once

configured, the MultiVOIP 200 then allows voice and fax to

travel down the same path as your traditional data

communications.

The MultiVOIP 200 supports the H.323 standards-based

protocol enabling your MultiVOIP 200 to communicate with

other third-party VOIP Gateways or other endpoints that

support the H.323 protocol (e.g., Microsoft NetMeeting®). The

H.323 standard defines how endpoints make and receive calls,

how endpoints negotiate a common set of audio and data

capabilities, and how information is formatted and sent over

the network. This version of the software also supports

communication with a Multi-Tech MVPGK1 Gatekeeper or an

optional 3rd party H.323 Gatekeeper which, when enabled,

maintains its own phonebook database, pre-registers all users,

controls the bandwidth, and handles all conferencing issues

such as transferring of calls.

Figure 1. MultiVOIP 200

Introduction

The MVP200 has two independent voice/fax channels (each

with three voice/fax interfaces), a 10 Mbps Ethernet LAN

interface, and a Command port for configuration.

System management is provided through the Command port

using bundled Windows®software which provides easy-to-use

configuration menus and comprehensive on-line Help.

Related Documentation

The MultiVOIP 200 Quick Start Guide is intended to be used

by qualified systems administrators and network managers.

This Quick Start Guide provides the necessary information for

a qualified person to unpack, cable, load software, and

configure the unit for proper operation.

A detailed MultiVOIP 200 User Guide is included on your

system CD and provides in-depth information on the features

and functionality of Multi-Tech’s MultiVOIP 200.

The CD media is produced using Adobe AcrobatTM for viewing

and printing the user guide. To view or print your copy of a user

guide, load Acrobat ReaderTM onto your system from the CD,

or obtain it as a free download from Adobe’s Web site:

http://www.adobe.com

The MultiVOIP 200 User Guide is also available on Multi-

Tech’s Web site at:

http://www.multitech.com

Viewing and printing a user guide from the Web also requires

that you have the Acrobat Reader loaded on your system. To

select the MultiVOIP 200 User Guide from the Multi-Tech

Systems home page, click Documents, then click MultiVOIP in

the product list drop-down window, then click MultiVOIP

Manuals. All MultiVOIP 200 documents will be displayed at the

bottom of the page and you can choose

User Guide (MVP200)

view or download the .pdf file.

MultiVOIP Quick Start Guide

Installing Your MultiVOIP 200

The basic steps of installing your MultiVOIP 200 network

involve unpacking the units, connecting the cables, and

configuring the units using management software (MultiVOIP

200 Configuration). This process results in a fully functional

Voice Over IP network. A brief description is provided below

with detailed instructions provided later.

Installing and Configuring Your MultiVOIP 200

The VOIP administrator must first install the MultiVOIP 200

software and then configure each MultiVOIP 200 for its specific

function. During the configuration process, it’s important to

note that the Phone Directory Database is configured

differently depending on whether or not you have Gatekeeper

support on your VOIP network.

If your VOIP network supports an H.323 Gatekeeper, you

must register all H.323 endpoints with the Gatekeeper. The

procedure for doing this is explained in the section

“Registering with a Gatekeeper Phone Directory.”

If your VOIP network does not have Gatekeeper software or

the Gatekeeper software is not enabled, then you must build a

proprietary phonebook with a “Host” MultiVOIP 200 and

“Client” MultiVOIP 200s. The “Host” unit includes the

assignment of a unique LAN IP address, subnet mask, and

Gateway IP address; as well as the selection of appropriate

channel interface type for each of the Voice/Fax channels.

Once all connections have been made, the VOIP administrator

configures the unit and builds the Phone Directory Database

that will reside in the Host unit.

After the “Host” MultiVOIP 200 is configured, the administrator

moves on to configure the MultiVOIP 200(s) designated as

“Client” units. Again, unique LAN IP addresses, subnet masks,

and Gateway IP addresses are assigned, and each Voice/Fax

channel is configured for the appropriate channel interface

type. When this is done, the Phone Directory Database option

Introduction

is set to Client, and the IP address of the Host MultiVOIP 200

is entered. Once all Client units are configured, the process

moves on to the “Deploying the VOIP Network” section.

Deploying the VOIP Network

The final phase of the installation is deployment of the network.

When the remote MultiVOIP 200s are sent to their remote

sites, the remote site administrators need only connect the

units to their LAN and telephone equipment. A full Phone

Directory Database (supplied by the Host MultiVOIP 200

Proprietary Phonebook will be loaded into their units within

minutes of being connected and powered up.

For remote VOIPs that were configured with the Gatekeeper

option enabled, each MultiVOIP 200 will be registered with the

Gatekeeper (i.e., the Gatekeeper phonebook directory is NOT

downloaded to the remote units).

MultiVOIP Quick Start Guide

Unpacking Your MultiVOIP 200

Remove all items from the box. (See Figure 2.)

MADEIN U.S.A

www.multitech.com

Voice/Fax over IP Networks

200

Figure 2. Unpacking

Safety Warnings

Caution: Danger of explosion if battery is incorrectly replaced.

A lithium battery on the circuit board provides backup power

for the time keeping capability. The battery has an estimated

life expectancy of ten years.

When the battery starts to weaken, the date and time may be

incorrect. If the battery fails, the board must be sent back to

Multi-Tech Systems for battery replacement.

The E&M, FXS, and Ethernet ports are not designed to be

connected to a Public Telecommunication Network.

Cabling

Cabling Your MultiVOIP 200

Cabling your MultiVOIP 200 involves making the proper Power,

Command Port, and Internet connections. Figure 6 shows the

back panel connectors and the associated cable connections.

The Cabling Procedure section provides step-by-step

instructions for cabling your MultiVOIP 200.

Note: Before cabling your MultiVOIP 200, perform the E&M

Jumper Block Positioning Procedure if either voice/fax channel

(1 or 2) will be connected to an E&M trunk that is a Type 1,3, 4,

or 5 rather than a Type 2 (the default).

Cabling Procedure

1. Using the supplied cable, connect the power supply to a

live AC outlet, then plug the power supply into the

MultiVOIP 200 as shown in Figure 3. The power connector

is a 6-pin circular DIN connector.

Voice/Fax Channel

1 & 2 Connections

Network Connection

Power Connection

FXS

E&M FXO

PSTN

Command Port Connection

Hub

PBX

Voice/Fax Channel 1

E&M FXS FXO

Voice/Fax Channel 2

FXO FXS E&M

Power

Ethernet RS2 2

Command

10Base-T

Figure 3. Cable Connections

2. Connect the MultiVOIP 200 to a PC using the RJ-45 to

DB9 (female) cable provided with your unit. Plug the RJ-45

end of the cable into the Command port of the MultiVOIP

200 and connect the other end to the PC’s serial port

(Figure 3).

MultiVOIP Quick Start Guide

3. Connect a network cable to the Ethernet 10Base-T

connector on the back of the MultiVOIP 200. Connect the

other end of the cable to your network.

4. If you are connecting a station device; e.g., analog

telephone, fax machine, or Key Telephone System (KTS)

to your MultiVOIP 200, connect the smaller end of a

special adapter cable (supplied) to the Voice/Fax Channel

1 FXS connector on the back of the MultiVOIP 200 and the

other end to the station device.

If you are connecting a PBX extension to your MultiVOIP

200, connect the smaller end of a special adapter cable

(supplied) to the Voice/Fax Channel 1 FXO connector on

the back of the MultiVOIP 200 and the other end to the

PBX extension.

If you are connecting an E&M trunk from a telephone

switch to your MultiVOIP 200, connect one end of an RJ-

45 cable (not supplied) to the Voice/Fax Channel 1 E&M

connector on the back of the MultiVOIP 200 and the other

end (8 spade lugs or 8 wires to connect directly to the

punch-down block) to the PBX trunk card.

Note: For customers building their own E&M connector,

App. B of the User Guide has a pinout diagram showing

the E&M back panel connector on the MultiVOIP 200.

5. Repeat step 4 to connect the remaining phone equipment

to each Voice/Fax Channel on your MultiVOIP 200.

6. Turn on power to the MultiVOIP 200 by setting the power

switch on the back panel to the 1 (up, On) position. Wait for

the Boot LED on the MultiVOIP 200 to go Off before

proceeding. This may take a couple of minutes.

If you need to change the E&M Jumper Block positioning,

refer to the following section; otherwise, proceed to the

Software Loading section to load MultiVOIP 200 software.

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