Multitech CallFinder CF100FX2 User manual

CallFinder® CDMA & GSM

Cellular Gateways

Configuration Guide for

Inter-Operation between

CallFinder Cellular Gateways and

AltiGen IP Phone System

CallFinder Configuration Guide: AltiGen IP Phone System

CallFinder CF100FX2 Configuration Guide

Inter-Operation with AltiGen IP Phone System

PN S000449A, Version A

This publication may not be reproduced, in whole or in part, without prior expressed written permission from

Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and

specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from

time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or

organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product

documentation

Revisions

Revision Level Date Description

A 11/05/07 Initial release.

Trademarks

CallFinder, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.

Microsoft, Windows 2000, 2003, and XP are registered trademarks or trademarks of Microsoft Corporation in

the United States and/or other countries.

Patents

This Product is covered by one or more of the following U.S. Patent Numbers: 6151333, 5757801, 5682386,

5.301.274; 5.309.562; 5.355.365; 5.355.653; 5.452.289; 5.453.986. Other Patents Pending.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

Phone: 763-785-3500 or 800-328-9717

Fax: 763-785-9874

Technical Support

Country By Email By Phone

Europe, Middle East, Africa: [email protected] +(44) 118 959 7774

U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863

Internet Address: http://www.multitech.com

CallFinder Configuration Guide: AltiGen IP Phone System

Introduction

Multi-Tech CallFinder® Cellular Gateway is an ideal solution for

•Reducing cellular telecom costs

•Cellular wireless communication backup

•Primary voice network for remote locations or temporary work sites

The gateway is connected to an analog trunk port on the AltiGen IP phone system. The user simply dials the

desired cell phone number and the phone system’s routing table will hand off the call to the port connected to the

CallFinder. From there, the CallFinder will route the call over the wireless network.

The CallFinder also provides an affordable back-up communication network during times of emergency. In the

case of a PSTN failure, it will bridge the AltiGen IP phone system to the cellular network providing an alternate

route. In a disaster situation, it will even establish critical communication, including emergency 911 service.

In addition, the CallFinder gateway provides a fast, easy fixed line alternative for small offices, SOHO environments

or other remote locations. Simply connect an analog phone to the gateway and the user can make affordable

cellular calls over the GSM network. There is no need for fixed wiring, making it an ideal solution to any

environment where a fixed line is not readily available, such as mobile centers or retail kiosks.

Network Topology

There are two models of CallFinder Cellular Gateways:

1. GSM Model – CF100FX2-G

2. CDMA Model – CF100FX2-C

The focus of this document is to provide set-up and configuration instructions to support a MobileExt call from

AltiServ to a cellular phone network.

Physical Topology

Requirements

AltiServ:

Software – AltiWare 5.1 Update1 and AltiWare 5.0A with Update 4 or above. AltiWare 5.1 support dynamic

trunk sharing for MobileExt operation while AltiWare 5.0A requires dedicated trunk channels to support MobileExt.

Hardware – Triton or MAX1000 analog trunk port for Multi-Tech CF100FX2-G (GSM one port) and CF100FX2-C

(CDMA one port)

CallFinder:

Software – CallFinder Version 3.00 for GSM and 2.06 for CDMA

CallFinder Configuration Guide: AltiGen IP Phone System

Setting Up CallFinder Hardware

Please follow the steps documented in Multi-Tech’s CallFinder Quick Start Guide or CallFinder User Guide to

connect the following:

1. SIM Card, if using GSM service

2. Antenna

3. Power

4. FXS port using RJ11 cable to FXS port and AltiServ analog trunk port

If you are using CDMA service, you need to set the VOICE/DATA switch to the DATA position (for activation)

before connecting the power cord. In DATA mode, the CDMA CallFinder can respond to generic AT commands

needed for activation with your service provider. It must later (after activation) be switched to VOICE mode for

configuration with Multi-Tech specific AT commands and for general operation.

To Configure CallFinder

1. Connect the DB9 cable between the CallFinder and a computer. If your computer has no serial ports but

has only USB ports, you must obtain a USB2.0-to-Serial adapter (“dongle”) for use between the serial cable

and your computer’s USB port. This USB2.0-to-Serial adapter must have a male end to attach to the DB9

cable.

2. Establish a HyperTerminal “connection” to the CallFinder by following the steps in the CallFinder User

Guide.

3. To activate CDMA service, enter the required AT commands for different service providers. (Follow the

steps in the CallFinder User Guide.)

4. To prepare the CF100FX2 for AltiGen analog trunk port, enter the following AT commands:

AT>CID=1 (enable Caller-ID)

AT>CID? (query the parameter and confirm CID is set accordingly)

AT>HFX=2 (enable FXS loop-break disconnect when Cellular side hangs up)

AT>HFX? (query the disconnect setting and confirm it is set accordingly)

AT>FX? (query the Port parameter and confirm it is set to FXS port, default setting)

CallFinder Configuration Guide: AltiGen IP Phone System

Configuring AltiServ

1. Use the default analog trunk port setting to connect to the CallFinder Cellular Gateway.

•Interface: Loop Start

•Impedance: 600 ohm

•Incoming Ring: Single Ring

•Caller ID Receiving: FSK

•Dial Tone Detection: Enabled

•Disconnect Supervisor: Loop break 600ms

Note: If you plan to use CallFinder as a regular trunk line, you may assign a trunk access code to the trunk

port for making an outbound call through a cell phone network. To empower cell phone users with PBX call

control functions, Hold/Transfer/Conference/Get Dial Tone…, you need to set up the following Mobile

Extension configuration.

2. In the Board Configuration Window, click the Board Configuration button. The following screen appears.

3. Click Add/Remove Mobile-trunks button. The following screen appears.

4. Select the trunk port that connects to the CallFinder and add it to the Mobile-Trunk Member List.

5. Stop and restart the switching service, if MobileExt virtual board was not configured in the system.

CallFinder Configuration Guide: AltiGen IP Phone System

6. After system startup, double-click on the MobileExt virtual board and channel group to see the Mobile

Extension Board Configuration.

7. Check both Use * to Simulate “FLASH” and Use ** to Disconnect and then Get Dial Tone options.

CallFinder Configuration Guide: AltiGen IP Phone System

To set up a mobile extension

1. Open the Extension Configuration window.

2. To assign an extension to a mobile extension port, select a virtual extension and change it to a physical

extension.

3. By clicking the Next or Prev button in the Location panel, select the MobileExt Logical Board ID and

Logical Channel ID for this extension, then click Apply. The new location is displayed in the Extension

View window. With the extension selected, click the Line Properties button to configure the mobile PSTN

number and other options for this mobile extension.

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