Multitech MultiVOIP 100 (MVP110 User manual

100

Voice / Fax over IP Networks

Standalone Voice/IP Gateway

Model MVP110

Proprietary Mode

Quick Start Guide

82050750 Revision A

MultiVOIP 100 (Model MVP110)

This publication may not be reproduced, in whole or in part,

without prior expressed written permission from Multi-Tech

Multi-Tech Systems, Inc. makes no representations or warranties

with respect to the contents hereof and specifically disclaims any

implied warranties of merchantability or fitness for any particular

purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right

to revise this publication and to make changes from time to time in

the content hereof without obligation of Multi-Tech Systems, Inc. to

notify any person or organization of such revisions or changes.

Record of Revisions

Revision Description

AInitial Release.

(06/06/01)

Patents

This Product is covered by one or more of the following U.S.

Patent Numbers: 6151333, 5757801, 5682386. Other Patents

Pending. TRADEMARK

Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.

Windows is a registered trademark of Microsoft.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763) 785-3500 or (800) 328-9717

Fax 763-785-9874

Tech Support (800) 972-2439

http://www.multitech.com

iii

Contents

Introduction ................................................................................... 4

RelatedDocumentation................................................................. 5

Installing Your MultiVOIP............................................................... 6

Unpacking Your MultiVOIP............................................................ 8

Safety Warnings ............................................................................ 8

Cabling Your MultiVOIP................................................................. 9

Configuring Your Host MultiVOIP .................................................11

Configuring Your ClientMultiVOIPs.............................................. 24

Deploying the VOIP Network....................................................... 31

Limited Warranty ......................................................................... 33

Technical Support........................................................................ 34

ContactingTechnical Support ............................................... 34

FCC Declaration.......................................................................... 35

MultiVOIP Quick Start Guide

Introduction

Welcome to Multi-Tech's stand-alone Voice/IP Gateway, the

MultiVOIP model MVP110. The MultiVOIP enables FXS-only

analog voice and fax communication over an IP network. Multi-

Tech’s new voice/fax gateway technology allows voice and fax

communication to ride, with no additional expense, over your

existing IP network, which has traditionally been data-only. To

access this free voice and fax communication, all you have to do

is connect the MultiVOIP to your telephone equipment, and then

to your existing Internet connection. Once configured, the

MultiVOIP then allows voice and fax to travel down the same path

as your traditional data communications.

The MVP110 has one independent voice/fax channel, a 10 Mbps

Ethernet LAN interface, and a command port for configuration.

System management is provided through the command port

using bundled Windows® software which provides easy-to-use

configuration menus and online Help.

Figure 1. MultiVOIP

Introduction

Related Documentation

The MVP110 Quick Start Guide is intended to be used by

qualified systems administrators and network managers. This

quick start provides the necessary information for a qualified

person to unpack, cable, load software, and configure the unit

for proper operation.

Adetailed MVP110 User Guide is also provided on the system

CD with your unit and provides in-depth information on the

features and functionality of Multi-Tech’s MultiVOIP.

The User Guide is produced using Adobe AcrobatTM. To view

or print your copy of a user guide, install Acrobat ReaderTM on

your computer. The Acrobat Reader is included on your

system CD or is available as a free download from Adobe’s

Web site at http://www.adobe.com.

The MVP110 User Guide is also available on Multi-Tech’s Web

site at http://www.multitech.com.

Viewing and printing a user guide from the Web also requires

that you have the Acrobat Reader loaded on your system. To

select the MVP110 User Guide from the MTS home page, click

Support | Manuals and then click MultiVOIP in the product list.

All MultiVOIP documents will be displayed and you can choose

User Guide (MVP110) to view or download the .pdf file.

MultiVOIP Quick Start Guide

Installing Your MultiVOIP

The basic steps of installing your MultiVOIP network involve

unpacking the units, connecting the cables, and configuring

the units using the included management software (MultiVOIP

Configuration). The recommended installation process

includes three phases that, when completed, result in a fully

functional Voice Over IP network. Ageneral description of

each phase is provided below, and detailed instructions follow

throughout the rest of this section.

Configure and Install Your Host MultiVOIP

As the first step, the VOIP administrator configures the

MultiVOIP designated as the “Host” unit. This includes the

assignment of a unique LAN IP address, subnet mask, and

Gateway IP address. Once all connections have been made,

the VOIP administrator configures the unit and builds the

Phone Directory Database that will reside with the Host unit.

Configure Your Client MultiVOIPs

Once installation has been completed, the administrator

moves on to configure the MultiVOIPs designated as “Client”

units. Again, unique LAN IP addresses, subnet masks, and

Gateway IP address. When this is done, the Phone Directory

Database option is set to Client, and the IP address of the

Host MultiVOIP is entered. Once all Client units are

configured, the VOIP network can be deployed.

Introduction

Deploy the VOIP Network

The final phase of the installation is deployment of the

network. Through the first two phases, the VOIP administrator

controls configuration, so when the Client MultiVOIPs are sent

to their remote sites, the remote site administrators need only

to connect the units to their LAN and telephone equipment. A

full Phone Directory Database (supplied by the Host

MultiVOIP) will be loaded into their unit within minutes of being

connected and turned on.

The final task of the VOIPAdministrator is to develop the VOIP

Dialing Directory based on the Phone Directory Database and

telephone numbers of the interfacing telephone equipment; at

which point, a VOIP user can call any person on the VOIP

network.

MultiVOIP Quick Start Guide

Unpacking Your MultiVOIP

Remove all items from the box (See Figure 4).

MADE IN U.S.A

www.multitech.com

Voice/Fax over IP Networks

Figure 4. Unpacking

Safety Warnings

Caution: Danger of explosion if battery is incorrectly replaced.

A lithium battery on the voice/fax channel board provides

backup power for the time keeping capability. The battery has

an estimated life expectancy of ten years.

When the battery starts to weaken, the date and time may be

incorrect. If the battery fails, the board must be sent back to

Multi-Tech Systems for battery replacement.

The Phone and Ethernet ports are not designed to be

connected to a Public Telecommunication Network.

Cabling

Cabling Your MultiVOIP

Cabling your MultiVOIP involves making the proper Power,

Command Port, phone system, and Internet connections.

Figure 5 shows the back panel connectors and the associated

cable connections. The following procedure details the steps

necessary for cabling your MultiVOIP.

1. Connect the power supply to a liveAC outlet, then connect

it to the MultiVOIP as shown in Figure 5.

Network Connection

Power Connection

Command Port Connection

FXS

Hub

Figure 5. Cable Connections

2. Connect the MultiVOIP to a PC using the RJ-45 to DB9

(female) cable provided with your unit. Plug the RJ-45 end

of the cable into the Command port of the MultiVOIP and

connect the other end to the PC serial port you are using.

See Figure 5.

3. Connect a network cable to the Ethernet connector on the

back of the MultiVOIP. Connect the other end of the cable

to your network.

4. If you are connecting a station device such as an analog

telephone, a fax machine, or a Key Telephone System

(KTS) to your MultiVOIP, connect an RJ-11 cable to the

MultiVOIP Quick Start Guide

Voice/Fax Channel connector on the back of the

MultiVOIP and the other end to the station device.

5. Turn on power to the MultiVOIP by setting the power

switch on the right side panel to the On position. Wait for

the Boot LED on the MultiVOIP to go off before

proceeding. This may take a couple of minutes.

Proceed to the Software Loading section to load the MultiVOIP

software.

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