Lucent Technologies MDW 9030P Quick start guide

TransTalk™9000

Digital Wireless System

MDW 9030P Wireless Pocketphone

Installation and Use

503-801-160

Comcode 107972010

Issue 2

March 1997

Printed in U.S.A. Issue 2

March 1997

Notice

Every effort was made to ensure that the information in this book was complete and

accurate at the time of printing. However, information is subject to change. The pictures in

this book are for illustrative purposes only; your actual hardware may look slightly different.

Federal Communications Commission (FCC) and Industry Canada (IC) Information

For details, see Appendix B.

Security

Toll fraud, the unauthorized use of your telecommunications system by an unauthorized

party (for example, persons other than your company’s employees, agents, subcontrac-

tors, or persons working on your company’s behalf) can result in substantial additional

charges for your telecommunications services. You are responsible for the security of your

system. There may be a risk of toll fraud associated with your telecommunications system.

You are responsible for programming and configuring your equipment to prevent unautho-

rized use. Your system administrator should read all documents provided with this product

to fully understand the features that can introduce the risk of toll fraud and the steps that

can be taken to reduce that risk. Lucent Technologies does not warrant that this product is

immune from or will prevent unauthorized use of common-carrier telecommunication

services or facilities accessed through or connected to it. Lucent Technologies will not be

responsible for any charges that result from such unauthorized use.

Trademarks

TransTalk is a trademark of Lucent Technologies and DEFINITY, MERLIN, MERLIN LEG-

END, PARTNER, and SYSTIMAX are registered trademarks of Lucent Technologies. Supra

is a registered trademark of Plantronics, Inc.

Warranty

Lucent Technologies provides a limited warranty for this product; see Appendix A.

Ordering Information

The order number for this book is 503-801-160. The order number for the

MDW 9030P

Wireless Pocketphone

Quick Reference

is 503-801-161. To order additional copies of

these reference materials, call 1 800 457-1235 or 1 317 361-5353. To order parts and

accessories, see “Ordering Replacement & Optional Parts” in Chapter 4.

Customer Support

In the continental U.S., call 1 800 628-2888 if you need assistance when using your

wireless phone with a PARTNER, MERLIN, or MERLIN LEGEND system. Consultation

charges may apply. For all other systems, follow the procedure you normally use to get

support for your communications system.

Outside the continental U.S., contact your Lucent Technologies Representative or local

Authorized Dealer.

Contents

1 Introduction 1-1

About TransTalk™ 9000 Products 1-1

What Is a Wireless Phone? 1-1

TransTalk 9000 System 1-1

About the MDW 9030P Pocketphone 1-3

Privacy Information 1-3

Where Can You Use Your Pocketphone? 1-3

Parts List 1-4

Additional Parts 1-5

Spare Battery and Headset 1-6

2 Installing the MDW 9030P Pocketphone 2-1

Important Safety Instructions 2-1

Guidelines for Safe and Efficient Operation 2-2

Basic Safety Precautions for Installation and Use 2-3

Additional Safety Instructions

for Installation Personnel 2-4

AC Outlet Check 2-5

Radio Modules and Carriers 2-6

Key Components 2-7

Positioning a Radio Module or Carrier(s) 2-9

Wireless Test Mode 2-11

Installing a Single Radio Module 2-13

Setting the Power Level 2-15

Setting the Control/Expansion DIP Switch 2-17

Installing a Single Carrier on a Shelf or Desk 2-18

Installing a Single Carrier on a Wall 2-21

Installing Multiple Carriers 2-24

Installation Self-Test 2-29

Handset 2-30

Inserting and Removing the

Handset’s Battery Pack 2-30

Changing the Communications System Setting 2-31

Filling Out the Handset Label 2-32

iiii

Battery Charger 2-33

Positioning the Battery Charger 2-33

Installing the Battery Charger 2-33

Inserting a Battery Pack into

the Spare Battery Compartment 2-35

Removing a Battery Pack

from the Spare Battery Compartment 2-35

Inserting the Handset into the

Battery Charger's Handset Cradle 2-36

Removing the Handset

from the Handset Cradle 2-36

3 Using the MDW 9030P Pocketphone 3-1

Important Safety Instructions 3-1

The Handset 3-1

Handset Controls 3-2

Column and Select Buttons 3-3

Handset Display 3-4

Volume Control 3-7

Carrying Your Pocketphone 3-7

Antenna 3-8

Changing the Handset Settings 3-8

Test Modes 3-12

"Waking Up" the Phone 3-15

Making a Call 3-15

Answering a Call 3-15

Manually Selecting a Line or Programmed Button 3-16

Preselecting a Line 3-16

Using a Headset 3-17

The Battery Charger 3-19

Battery Charger Features 3-19

Extending Battery Life 3-21

iiiiii

iii

4 Maintaining the MDW 9030P Pocketphone 4-1

Important Safety Instructions 4-1

Removing a Radio Module

from the Carrier 4-1

Swapping Extensions 4-3

Replacing the Antenna 4-4

Ordering Replacement & Optional Parts 4-5

5 Troubleshooting 5-1

Procedures 5-1

Installation Problems 5-1

Handset Problems 5-4

Battery Problems 5-6

Voice Quality Problems 5-7

Range Problems 5-10

Battery Charger Problems 5-13

6 MDW 9030P Pocketphone Compatibility 6-1

Programming and

Call Handling Instructions 6-1

Programming Features for PARTNER,

MERLIN, and MERLIN LEGEND Systems 6-2

Communications System Compatibility 6-3

PARTNER Systems 6-3

MERLIN Systems 6-5

System 25, System 75, System 85, and

DEFINITY Systems 6-9

Warranty and Repair Information A-1

Lucent Technologies Limited Warranty

and Limitation of Liability A-1

Limitation of Liability A-2

Repair Information A-2

In-Warranty Repairs A-2

Post-Warranty Repairs A-3

iviv

B Regulatory Information B-1

C Specifications C-1

IN Index IN-1

Battery Charger Wall-Mounting Template Last Page

Introduction

1-1

Introduction 1

About TransTalk™ 9000 Products

Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System MDW

9030P Pocketphone. MDW stands for "Multi-Line Digital Wireless." The MDW 9030P Pocket-

phone is the latest addition to the TransTalk 9000 family of wireless products, which also

includes the MDW 9000 Telephone and the MDW 9010 Telephone. All of these phones are

designed to Lucent Technologies' high standards for convenience, reliability, and innovation.

TransTalk 9000 products are designed to work with your communications system (PART-

NER , PARTNER II, PARTNER Plus, MERLIN , MERLIN II, MERLIN Plus, MERLIN LEGEND ,

System 25, System 75, System 85, or DEFINITY ) to provide wireless flexibility.

What Is a Wireless Phone?What Is a Wireless Phone?

What Is a Wireless Phone?

A wireless phone has no handset cord and no telephone line cord, so it is portable. This

portability lets you move around freely, without giving up the features of a wired phone.

With a wireless phone, you can make and receive calls even when you are away from your

desk, thus remaining accessible and responsive to your customers and coworkers as you

move around your work area. Time-sensitive work issues will not need to wait until you are

back at your desk, and you can reduce the number of (sometimes costly) phone calls you

must return.

TransTalk 9000 SystemTransTalk 9000 System

TransTalk 9000 System

Your wireless phone's handsetis linked with your communications system through a match-

ing radio module,

not

through the battery chargerwhere the handset sits for charging. Each

handset can be used only with the radio module packaged with the handset. The handset and

the radio module each have the same unique security code and serial number (on the bottom

of the radio module and inside the battery compartment of the handset) to identify the

matching pair. And there is built-in and secure automatic registration between the handset

and radio module, so that your system is ready to use after powering up.

Your TransTalk system may have from 1 to 18 wireless phones. In order to use multiple

wireless phones within the same zone (area of coverage), you also need a carrier (also

known as a backplane). A carrier holds up to six radio modules, and synchronizes radio

signals for proper operation of multiple phones, ensuring consistent voice quality and

range. Up to three carriers can be linked to support up to 18 wireless phones in a single

zone; linked carriers are automatically synchronized with each other.

1-2

Introduction

The TransTalk 9000 system enables you to use several different phone and carrier models

in the same zone, but there are some compatibility issues to consider. You need to know

the following:

■The name of the MDW phone (9000, 9010, or 9030P), located in the battery compart-

ment of the handset. (For an MDW 9000 phone, you also need to know the Apparatus

Code, also located in the battery compartment of the handset.)

■The model number of your carrier, located on the left side of the carrier.

The following illustration shows which phone models and carriers can be used together:

You can use...

MDW 9000 phones

(Code 7815H)

MDW 9000 phones

(Code 7815H03A)

MDW 9010 phones

(Code 7815H04A)

MDW 9030P phones

(Code 7815H05A)

Note: You can use Code 7815H phones

together with other phones only in a

Model 117A1A, Model 117A2, or

Model 117A3 single carrier installation.

Use only...

MDW 9000 phones

(Code 7815H)

Multiple (3 Max) Carrier Installation

If you have multiple Model 117A2 or Model 117A3 System Expansion Carriers (or both)...

Use only...

MDW 9010 phone

(Code 7815H04A)

MDW 9030P phone

(Code 7815H05A)

Note: Multiple carrier installations must use MDW 9010 phones and/or MDW 9030P phones.

MDW 9000 phones cannot be used in multiple carrier installations.

If you have a Model 117A1 Carrier... If you have a Model 117A1A Carrier,

Model 117A2 Carrier, or

Model 117A3 Carrier...

Single Carrier Installation

Introduction

1-3

About the MDW 9030P Pocketphone

The MDW 9030P Pocketphone is not only wireless, but it is also lightweight and pocket-

sized. A removable carrying clip and a lanyard are provided with the handset. You can

use either the clip or the lanyard for hands-free portability. The MDW 9030P also has a

headset connector to accommodate an optional headset.

You can be notified of an incoming call by either an alerter (which rings) or a vibrator, or

both. There is a five-line display that shows information you would see on a wired system

phone's display (with the exception of the time ), icons representing various handset

functions (such as the alerter and the vibrator), and the status of up to 12 telephone lines.

The MDW 9030P provides Redial, Hold, Mute, Transfer, and Conference buttons, and

provides the capability to program additional features on unused line buttons.

Privacy InformationPrivacy Information

Privacy Information

The MDW 9030P Pocketphone is designed to protect the privacy and security of your voice

conversation. The phone uses continuously changing radio frequencies and digital encod-

ing techniques to make it impossible for eavesdropping to occur through the use of com-

mercially available analog radio scanners.

Where Can You Use Your Pocketphone?Where Can You Use Your Pocketphone?

Where Can You Use Your Pocketphone?

The MDW 9030P Pocketphone can be used in most typical office buildings, in warehouses,

malls, and even in outdoor areas such as loading docks. The location of the radio module

greatly affects the performance of the MDW 9030P, so you should use the Wireless Test

Mode described in Chapter 2 to determine the best place to install the radio module. Repeat

the tests several times with the radio module positioned in a different location each time.

To perform the tests, all you need is an electrical outlet for the radio module and a charged

battery pack in the handset.

1-4

Introduction

POWER

RADIO

PASS

SPARE HANDSET REFRESH

234

MSG

212 555 1212

TransTalk

On/Off

Feat/P

Conf GHI

PQRS

OPER

Trans

Hold

Redial

4JKL

ABC 3DEF

5MNO

TUV

WXYZ

Mute

Parts ListParts List

Parts List

Along with this book and the MDW 9030P Pocketphone

Quick Reference

, the box should

contain the items shown below. If it does not, call for customer support as described on the

inside front cover of this book.

Handset Battery Pack Radio Module

Carrying Clip

8-foot (2.4 m)

Telephone Line Cord 18" (0.5 m) Lanyard

Battery Charger 11-foot (3.4 m)

Power Cord/AC Adapter for

Battery Charger

Philips Head

Wood Screws (2)

Wall Spacers (2)

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