Lorex SG19LD804-161 Installation guide

www.lorexcctv.com

19” LCD / 8 CHANNEL DVR

COMBO WITH 160GB HDD

& 4 CAMERAS

Overview - Remote

Viewing

MODEL:

SG19LD804-161

Remote Viewing Overview

Setting up Remote Viewing ....................................................................... 3

What do you need? ..................................................................................................................... 3

Network Setup / Remote Access Overview ................................................................................. 3

19” System - IP & MAC Address ................................................................................................. 4

Web - Finding Your External IP Address ..................................................................................... 4

Network - Setting Up Your DDNS Account .................................................................................. 5

Network - Router Port Forwarding ...............................................................................................7

19” System - DDNS SETUP ........................................................................................................8

Lorex NetViewer Software - Connection Manager ...................................................................... 9

Lorex NetViewer Software - Remote Connection ...................................................................... 11

If you have any additional questions or technical issues, please contact the Sentinel CCTV Help

desk for further assistance at 1-888-425-6739 (Option 1 - 1) or mail your questions to

[email protected]

Setting up Remote Viewing

Setting up the Remote Viewing Feature requires several steps. Networking skills are required to

correctly configure the remote viewing functions.

What do you need?

• The 19” System.

• A PC with the installed NetViewer software (refer to the NetViewer Guide for installation

instructions)

• A Router (not provided with the system) and High Speed Cable or DSL Internet Connectivity

(for remote viewing outside your network)

Network Setup / Remote Access Overview

The SG19LD804-161 Observation System can be remotely controlled using your existing network

and the Lorex NetViewer software.

1. Connect the Observation System to the Router using the supplied Ethernet Cable. Power the

Observation System on. The Observation System must be connected to the router prior to

powering on the system. This allows the system to communicate on your network

2. Find the IP address of your Observation System through the Menu System on the unit.

3. Set up a web account at http://DDNS.strategicvista.net.

4. Enable PORT FORWARDING on your Router. Refer to the included Router Guide and Basics

of Remote Video Access Guide for further assistance with your specific network setup and

hardware.

5. Setup the Observation System DDNS.

6. Configure the software, using the information gathered on the following pages.

OBSERVATION SYSTEM

ROUTER

(Not Included)

INTERNET

Setting up Remote Viewing

19” System - IP & MAC

Address

The IP & MAC Addresses are

necessary for DDNS Setup (for remote

access to the Observation System).

To Locate the System information,

Press the ENTER button on the Front

Panel or Remote Control while viewing

the Cameras. The System Info window

will be displayed.

- OR -

1. Press the Menu Button on the Front

Panel or Remote Control to access the

Setup Menu. Select the System Setup

option and press the Enter button.

2. Navigate to the System Menu option.

Press the Enter button to access the

System Menu.

3. Navigate to the System Management

menu, and press the Enter Button to

access the settings.

4. Select the System Information option,

and press the Enter Button to display

the System Settings.

Web - Finding Your External IP Address

You will need to have your External IP address to set up your DDNS account. One of the fastest

ways to find this information is to use a 3rd Party website such as http://www.showmyip.com

Your IP address can also be found within your Router settings. Refer to your router user guide for

further details.

IP Address

MAC Address

IP Address

MAC Address

Setting up Remote Viewing

Network - Setting Up Your DDNS Account

Lorex offers a free DDNS service for use with your System. A DDNS account allows you to set up

a web site address that points back to your Local Network. The following outlines how to set up

your free DNS account.

1. Navigate to http://DDNS.strategicvista.net

2. Select the Create Account option from the list on the left side

of the screen.

3. Complete the Account Information fields with your personal information

4. Complete the System Information fields:

• Product License: Select your product model from the

Product License drop down menu

• <Product Code> - <MAC Address>: Locate the MAC

address of your (recorded while loading the System)

• URL Request: Choose a URL for your DDNS connection

(i.e. your name, your company or business name, or

anything of your choice.)

Setting up Remote Viewing

1. Click the Create New Account link at the bottom of the form to submit your request.

2. Your Account information will be sent to you at the E-mail Address you used in Step 3.

You will need this information for remote access to your System. Record YOUR information

below:

Service provider:

User Name:

Domain Name:

Password:

dns1.strategicvista.net

tomsmith1

tomsmith

(your password)

User Name:

________________________________________________________ *

Domain Name:

__________________________________________________________

Password:

__________________________________________________________

* Only the first part of the Domain Name is required for setup on the

SG19LD804-161 System. If the full Domain sent is tomsmith.strategicvis-

ta.net, the unit only requires that only tomsmith be entered.

Setting up Remote Viewing

Network - Router Port Forwarding

You will need to enable port forwarding on your Router to allow for external communications with

your Observation System for ports:

• TCP/IP PORT 6100

• WEB PORT 80

Computers, Observation Systems, and other devices inside your network can only communicate

directly with each other within the internal network. Computers and systems outside your network

cannot directly communicate with these devices. When a system on the internal network needs

to send or receive information from a system outside the network (i.e. from the Internet), the

information is sent to the Router.

When a computer on the Internet needs to send data to your internal network, it sends this data

to the external IP address of the Router. The Router then needs to decide where this data is to

be sent to. This is where setting up Port Forwarding becomes important.

Port Forwarding tells the router which device on the internal network to send the data to. When

you set up port forwarding on your Router, it takes the data from the external IP address:port

number and sends that data to an internal IP address:port number (i.e Router External IP

216.13.154.34:6100 to Observation System Internal IP 192.168.0.3:6100).

The instructions found online in the Router Configuration Guide will assist you in the port

forwarding configurations for a selection of different router models.

Visit our Consumer Guides Support website at http://www.lorexcctv.com for more details

Computer

Internal IP

192.168.0.2

Observation

System

Internal IP

192.168.0.3

Router

Internal IP

192.168.0.1

Router

External IP

216.13.154.34

NETWORK EXAMPLE

Internet Internal Network

Setting up Remote Viewing

19” System - DDNS SETUP

Once the DDNS settings have been

configured online, the information must be

entered on the Observation System to allow

for remote connection via the Lorex Client

Software (or through Internet Explorer):

1. Access the Main Menu Setup screens, and

navigate to the SYSTEM option. Press the

ENTER button to access the setup.

2. Navigate to the NETWORK option. Press

the Enter button to access the Network

settings. Select the DDNS Server option,

and press the ENTER button to enter the

DDNS SETUP.

3. Enter the information received in email

(including the password). Press the DDNS

Status first - wait for the SUCCESS

MESSAGE (as long as the information is

correct).

Select OK to save the settings.

NOTE: Once all Network settings are configured, the System can be accessed using

the Lorex Client Software. Refer to Page 8 for Connection Manager details.

Setting up Remote Viewing

Lorex NetViewer Software - Connection Manager

The Connection Manager contains the setup information to allow the user to remotely

connect to the Observation System.

Adding a Group

Group - Right click on

‘Site’ to add a New Group.

A group can represent

one or more Observation

Systems.

For Example, you may

have more than one

system in your office, so

would name your group

‘OFFICE’.

Each individual unit can

then be configured

separately for connection.

Enter a name for the

Group.

Setting up Remote Viewing

Adding a Site (Individual Unit Configuration)

DVR Information - Enter

the information specific to

the unit (refer to page 30

for setup instructions):

• Name - Enter a name for

the unit.

• IP / Domain Name -

Enter the IP address or

Domain Name for the

System. This will vary

depending on setup

(Internal Network

Connection or External

Remote access through

the Internet)- refer to page

30 for setup details.

• Port - Set to 6100 by

default.

• User ID - Enter the USER

ID to connect to the system

(the USER ID is configured

on the System - i.e. ADMIN

- case sensitive).

• Password - The

password used to access

the System (i.e. The

ADMIN password is set to

1234 by default).

Camera Assign - Set

each camera to a portion

of the 9-view window by

using the drop down

menu selections.

ADD Button - Adds the

site to the Group.

OK Button - Accepts the

changes and Closes the

configuration Window

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