Kyocera MA2000w Instruction Manual

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Frequently Asked

Questions MA2000w

Table of Contents 
 
 
Where is the Serial Number located for the MA2000w? ..............................3 
How do I check the Toner Level on my MA2000w? .....................................4 
How do I replace my Toner Container?.......................................................5 
Where do I get the Client tool and what are the benefits?..........................8 
What Types of Paper and Sizes can I use in my MA2000w? ........................9 
How do I change paper size in the MA2000w? .........................................10 
How do I Configure Network Connection 
Using the Wireless Network Setup Tool....................................................12 
How do I Configure Network Connection Using the Push Button? ............14 
 
 How do I install the Windows Print Driver for my MA2000w? ...................15 
How do I use Quick Scan (Scan to PDF/Scan to Email/Scan to Folder)? ..21 
How do I Install Software in Mac Computer .............................................23 
My MA2000w has poor image quality .......................................................26 
How do I replace my Drum Unit? ..............................................................28 
My MA2000w displays an error indication ................................................31 
My MA2000w does not turn ON ................................................................33 
What do the different led panel indications mean on my MA2000w? ........33 
My MA2000w has a message on the display that a 
Paper Jam has occurred. Also, there is a flashing Attention light .............34 
 
 
 
 

FAQs MA2000w

Where is the Serial Number

located for the MA2000w?

1. Open the Multi-Purpose Tray to

find the Serial Number.

2. It will be a white label that

looks like a barcode.

Note: The serial # is also located in the

upper right corner on the printed status

page.

FAQs MA2000w

How do I check the Toner Level on

my MA2000w?

Remaining Toner can be found on the printer Status Page. You can print reports to check the

machine status, and event log.

Remaining Toner can also be located on the Client tool under supplies.

A report can be printed by pressing and holding

the Mode Select key. A report to be printed can be

selected with the pressing length.

+Pressing for 3 seconds: Prints the status page.

+Pressing for 10 seconds: Prints the network

status page (MA2000 / MA2000w).

+Pressing for 20 seconds: Prints the event log

page.

Note: Attention indicator blinks once at each of 3,

10, 20 seconds after starting pressing the Mode

Select key.

FAQs MA2000w

How do I replace my Toner

Container?

1. Open the top cover.

2. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.

Note: Put the old toner cartridge in the plastic bag (supplied with the new toner kit) and discard it

later according to the local code or regulations for waste disposal.

FAQs MA2000w

3. Take the new toner cartridge out of the toner kit. Shake the new toner cartridge at least 5 times as

shown in the figure in order to distribute the toner evenly inside the container.

4. Remove the cover from the toner cartridge.

FAQs MA2000w

5. Set the new toner cartridge to its position, aligning the guides at both ends with the slots in the

machine. Next, press the levers on both ends of the toner cartridge until they click.

6. Close the top cover.

IMPORTANT If you install the toner cartridge and switch the power ON, a screen with two

bars ( ) rotating is shown on the display on the operation panel. Once 01 appears

in the display on the operation panel, toner installation is complete.

FAQs MA2000w

Where do I get the Client tool and

what are the benefits?

The Kyocera Client tool is installed if the box is checked when running the Web Installer. The Utility

enables current and all supported devices status, features and settings to be accessed.

When KYOCERA Client Tool is installed, the following utilities are installed. For more information

download the Client tool operation guide.

Status Monitor

Preset Tool

Configuration

Maintenance Menu

You can also use KYOCERA Client Tool to order

toner, download printer drivers, access KYOCERA

NetViewer, open the company website and view

machine documentation. For more information

download the Client tool operation guide.

FAQs MA2000w

What Types of Paper and Sizes

can I use in my MA2000w?

For best results, use High Quality Multipurpose Paper within Kyocera’s guidelines as outlined.

Paper

Weight

64 to 105g/m2, 20lb, to 28lb

Paper Type

Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color,

Prepunched, High Quality, Custom 1-8

Paper Size

Letter, Legal

Custom (Width: 5.8”, Length 5,8” – 14”)

FAQs MA2000w

How do I change paper size in the

MA2000w?

1. Open the KYOCERA Client Tool.

Click Start button on the Windows > Kyocera > KYOCERA Client Tool.

3. Select Device > Configuration. 4. Select OK.

1. Open the top cover.

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