Kingston Technology Ironkey D300 User manual

User Manual

Ironkey D300

Find the language and latest documentation for your Ironkey D300 here.

Ironkey D300 Installation Guide

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IRONKEY™ D300

SECURE USB 3.0 FLASH DRIVE

User Guide

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Table of Contents

About This Manual .........................................................................................................3

System Requirements....................................................................................................3

Recommendations .........................................................................................................3

Setup (Windows Environment) .....................................................................................4

Device Initialization (Windows Environment) ..............................................................5

Device Usage (Windows Environment) ........................................................................9

Device Options (Windows Environment) ...................................................................10

Setup (Mac Environment) ............................................................................................12

Device Initialization (Mac Environment).....................................................................13

Device Usage (Mac Environment)...............................................................................17

Device Options (Mac Environment) ............................................................................18

Device Initialization (Linux Environment) ..................................................................21

Device Usage (Linux Environment) ............................................................................23

Help and Troubleshooting ...........................................................................................24

Device Lockout ....................................................................................................... 24

Reset Device ........................................................................................................... 25

Drive Letter Conflict (Windows Operating Systems) .......................................... 26

Error Messages....................................................................................................... 27

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About This Manual

This user manual covers the FIPS-Validated D300 and is based on the factory image with no implemented

customizations.

System Requirements

PC Platform

•Pentium III Processor or equivalent (or faster)

•15MB free disk space

•Available USB 2.0 / 3.0 port

•Two consecutive drive letters after the last

physical drive*

PC Operating System Support

•Windows® 10

•Windows®8, 8.1 (No RT)

•Windows®7 SP1

•Windows®Vista SP2

Mac Platform

•15MB free disk space

•USB 2.0 / 3.0

Operating System Support

•Mac OS X 10.9.x - 10.11.x

Linux Platform

•5MB free disk space

•USB 2.0 / 3.0

Operating System Support

•Linux Kernel v2.6+

Recommendations

To ensure there is ample power provided to the D300 device, insert it directly into a USB port on your notebook

or desktop, as seen in Figure 1.1.Avoid connecting the D300 to any peripheral device(s) that may feature a

USB port, such as a keyboard or USB-powered hub, as seen in Figure 1.2.

Figure 1.1 – Recommended Usage

Figure 1.2 – Not Recommended

*Note: See ‘Drive Letter Conflict’ on page 26.

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Setup (Windows Environment)

1. Insert the D300 into an available USB port on

your notebook or desktop and wait for Windows

to detect it.

•Windows users will receive a device driver

notification as seen in Figure 2.1.

Once the new hardware detection is complete,

Windows will prompt you to begin the initialization

process.

•Windows users will see an AutoPlay window

similar to the one in Figure 2.2.

2. Select the option ‘Run IronKey.exe’.

If Windows does not AutoPlay, you can browse to

the CD-ROM partition (Figure 2.3) and manually

execute the IronKey program. This will also start the

initialization process.

Figure 2.3 – D300 Contents

Figure 2.1 – Found New Hardware

Figure 2.2 – AutoPlay Window

(Note: Menu options in the AutoPlay

window may vary depending on what

programs are currently installed on

your computer.AutoRun will start the

initialization process automatically.)

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Device Initialization (Windows Environment)

1. Select your language preference from the drop-down menu and click ‘Next’ (Figure 3.1.)

Figure 3.1 – Language Selection

2. Review the license agreement and click ‘Next’ (Figure 3.2.) (Note: You must accept the license agreement

before continuing; otherwise the ‘Next’ button will remain disabled.)

Figure 3.2 – License Agreement

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3. Create a password to protect your data on the D300. Enter it in the ‘Password’ field, then re-enter it in the

‘Password Confirmation’ field, as seen below in Figure 3.3. The password you create must meet the

following criteria before the initialization process will allow you to continue:

1. Passwords must contain 8 characters or more (up to 16 characters.)

2. Passwords must contain three (3) of the following criteria options:

- UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)

You may also enter a password hint, but it is not a mandatory field. The hint field can be useful in providing

a clue as to what the password is, should the password ever be forgotten. (Note: The hint CANNOT be an

exact match to the password.)

Figure 3.3 – Password Setup

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4. Enter your contact information into the text boxes provided (see Figure 3.4) (Note: The information you

enter in these fields may NOT contain the password string you created in Step 3. However, these fields are

optional and can be left blank, if so desired.)

•The ‘Name’ field may contain up to 32 characters, but cannot contain the exact

password.

•The ‘Company’ field may contain up to 32 characters, but cannot contain the exact

password.

•The ‘Details’ field may contain up to 156 characters, but cannot contain the exact

password.

Figure 3.4 – Contact Information

5. Click ‘Finish’ to complete the device initialization process.

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The D300 will now format the secure data partition and notify you when it is complete (Figure 3.5.)

Note: If you are logged in using a Non-Admin role, the ‘Format’ routine can take

up to a minute.*

6. Click ‘OK’ to continue.

Initialization complete.

*Note: Times may vary based on system hardware and the capacity of the D300 drive.

Figure 3.5 - Format Complete

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Device Usage (Windows Environment)

Once the D300 has been initialized, you can

access the secure data partition and utilize the

device options by logging into the device with

your password. To do so, follow these steps:

1. Insert the D300 into a USB port on your

notebook or desktop and enter your

password (see Figure 4.1.)

•Once you’ve typed your password,

click the ‘Login’ button to continue.

•If the correct password is entered, the

D300 will unlock and you can begin

using the device.

Figure 4.1 – Login Window

•If an incorrect password is entered, an error message will appear just below the ‘Hint’

field, indicating a login failure.

(NOTE: During the login process, if a bad password is entered, you will be given another opportunity to enter

the correct password; however, there is a built-in security feature that tracks the number of failed login

attempts*. If this number reaches the pre-configured value of 10 failed attempts, the D300 will lock and

require a device format of the secure data partition prior to next use. THIS MEANS THAT ALL DATA

STORED ON THE D300 WILL BE ERASED. For more details on this feature, see ‘Device Lockout’ on page

24.)

2. You may unlock the secure data partition in read-only mode, sometimes referred to as “write-protect mode”,

by selecting the checkbox labeled ‘Read-Only Mode’ prior to logging into the device. Once authenticated

under read-only, you will be allowed to open or view content on the D300, but not update, change, or erase

content while in this mode. (Note: Read-only mode will also prevent the format option from appearing in the

D300 menu that later appears on page 10.)

If you are currently logged in under read-only mode and wish to unlock the device with full read/write access to

the secure data partition, you must shutdown D300 (see page 11) and log back in, leaving the ‘Read-Only

Mode’ checkbox unchecked during authentication.

* Once you authenticate to the device successfully, the failed login counter will be reset.

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