IBM Aptiva 2187 User manual

Hardware Maintenance Service

for Service Level A

Aptiva Type 2187

2187

First Edition (September 1999)

The following paragraph does not apply to any state or country where such

provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER

EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE. References to IBM products, programs, or

services do not imply that IBM intends to make them available outside the

United States. This publication could include technical inaccuracies or

typographical errors. Changes are periodically made to the information herein;

these changes will be made in later editions. IBM may make improvements

and/or changes in the product(s) and/or the program(s) at any time. Address

comments about this publication to IBM Corporation, Dept. E23/962-2, 455

Park Place, Lexington, KY 40511-1856, USA. Information you supply may be

used by IBM without obligation. For copies of publications related to this

product, call toll free 1-800-IBM-7282 in the Continental U.S.A. In Canada,

call toll free 1-800-465-7999.

Note to U.S. Government Users – Documentation related to restricted rights –

Use, duplication or disclosure is subject to restrictions set forth in GSA ADP

Schedule Contract with IBM Corp.

Copyright IBM Corp. 1999

Contents

Notices..........................................................................................................IV

Voltage Supply Switch Settings...................................................................... IV

Safety Information...........................................................................................V

Laser Compliance Statement..................................................................XXXIV

Trademarks..............................................................................................XXXV

Preface....................................................................................................XXXVI

General Information................................................................................... 1-1

Introduction .................................................................................................. 1-2

Product Overview......................................................................................... 1-2

Hardware Interfaces..................................................................................... 1-6

CMOS Reset................................................................................................ 1-8

Flash (BIOS) Update Procedure .................................................................. 1-9

BIOS-contained Model Number and Serial Number................................... 1-10

BIOS Setup Utility....................................................................................... 1-11

Working with the Setup Menus............................................................. 1-11

Start Options......................................................................................... 1-13

Advanced Setup................................................................................... 1-16

Plug and Play control............................................................................ 1-17

Power Management Setup................................................................... 1-19

ISA Legacy Resource........................................................................... 1-20

PC Health Status.................................................................................. 1-20

Set Password....................................................................................... 1-20

Specifications............................................................................................. 1-22

Operating Requirements............................................................................ 1-23

Special Tools.............................................................................................. 1-24

Check Procedures...................................................................................... 2-1

Introduction .................................................................................................. 2-2

Start ............................................................................................................. 2-3

Index of Symptoms, Messages, Error Codes, or Beeps............................... 2-8

Troubleshooting ......................................................................................... 2-23

Factory-Installed Storage Devices........................................................ 2-24

Factory-Installed Modem Card ............................................................. 2-26

Audio (Not Supported by Diagnostics Program)................................... 2-28

CD-ROM Drive ..................................................................................... 2-30

Memory ................................................................................................ 2-31

Keyboard.............................................................................................. 2-32

Mouse................................................................................................... 2-33

Power Supply ....................................................................................... 2-35

Monitor.................................................................................................. 2-38

Undetermined Problems....................................................................... 2-40

Diagnostic Aids.......................................................................................... 3-1

Introduction .................................................................................................. 3-2

Power-On Self Test...................................................................................... 3-2

Diagnostics Tools......................................................................................... 3-3

Using Diagnostics Program from Recovery CD...................................... 3-3

Diagnostics Program Features............................................................... 3-4

Repairing Information................................................................................4-1

Removals and Replacements ...................................................................... 4-2

Identifying the Parts of the System Unit.................................................. 4-3

Top Cover............................................................................................... 4-5

Adapter Cards......................................................................................... 4-6

Diskette Drive.......................................................................................... 4-8

CD-ROM Drive...................................................................................... 4-10

Hard Disk Drive..................................................................................... 4-11

System Board....................................................................................... 4-12

Power Supply........................................................................................ 4-15

Memory (DIMM).................................................................................... 4-16

Parts/Test Point Locations........................................................................ 5-1

Introduction .................................................................................................. 5-2

Aptiva Type 2187 System Board Layout...................................................... 5-3

2187 System Board Jumper Settings ..................................................... 5-4

2187 Processor Type Jumper Settings................................................... 5-5

2187 System Board Connectors and Functions...................................... 5-6

Power Supply Cable Connector Specifications ............................................ 5-7

Main Output Pin Assignment.................................................................. 5-8

Factory-Installed Modem Card Layout ....................................................... 5-10

Factory-Installed Modem Card Connector Functions............................ 5-10

3.5-In. Hard Disk Drive Jumper Locations & Settings................................. 5-11

CD-ROM Drive........................................................................................... 5-12

CD-ROM Drive Rear Panel Connectors and Features ......................... 5-13

CD-ROM Drive Jumper Settings........................................................... 5-13

DIMM Configurations.................................................................................. 5-14

System Board Connector Pin Signals ........................................................ 5-14

Monitor Port Signals ............................................................................. 5-14

Serial Port Signals................................................................................ 5-14

Parallel Port Signals ............................................................................. 5-15

Mouse Port Signals............................................................................... 5-15

Keyboard Port Signals.......................................................................... 5-15

Diskette Drive Cable Connector Signals............................................... 5-16

IDE Cable Connector Signals............................................................... 5-17

III

Safety Inspection Guide ............................................................................ 6-1

General Guidelines....................................................................................... 6-2

Parts Catalog.............................................................................................. 7-1

Assembly 1 : Aptiva Type 2187 System Unit................................................ 7-2

Assembly 2 : Aptiva Type 2187 Diskette Drive, Hard Disk Drive.................. 7-4

Assembly 3 : Aptiva Type 2187 CD-ROM, Modem Card.............................. 7-5

Assembly 4 : Aptiva Type 2187 Keyboard and Mouse................................. 7-6

Appendix A. FRU Number Index

Appendix B. Online Support Information

Index

Notices

References in this publication to IBM products, programs, or services do not

imply that IBM intends to make these available in all countries in which IBM

operates. Any reference to an IBM product, program, or service is not

intended to state or imply that only IBM’s product, program, or service may be

used. Any functionally equivalent product, program, or service that does not

infringe any of IBM’s intellectual property rights, or other legally protectable

rights, may be used instead of the IBM product, program, or service.

References in this publication to IBM products, programs, or services are

purely hardware-related and do not cover circumstances of software

problems. Evaluation and verification of operation in conjunction with other

products, program, or services, except those expressly designated by IBM are

the user’s responsibility.

IBM may have patents or pending patent applications covering subject matter

in this document. The featuring of these patents, pending or otherwise, in this

document does not give you any license to these patents. You can send

license inquires, in writing, to the IBM director of Commercial Relations, IBM

Corporation, Purchase, NY10577.

Voltage Supply Switch Settings

Your IBM Aptiva Personal Computer might have voltage switches, which must

be set correctly for your voltage supply. If your monitor or system unit has a

voltage switch, complete these steps to make sure each switch is set

correctly:

1. Determine the correct voltage switch setting for your area:

Voltage Supply Range Voltage Switch Setting

100-127 V 110 V

200-240 V 220 V

2. Locate the voltage switch on the back of your monitor or system unit. If the

setting shown on the switch is:

qCorrect: start setting up your IBM Aptiva computer.

qIncorrect: change the voltage switch setting.

Safety Information

DANGER

To avoid a shock hazard, do not connect or disconnect any cables or

perform installation, maintenance, or reconfiguration of this product

during an electrical storm.

To avoid shock hazard:

qThe power cord must be connected to a properly wired and earthed

receptacle.

qAny equipment to which this product will be attached must also be

connected to properly wired receptacles.

When possible, use one hand to connect or disconnect signal cables to

prevent a possible shock from touching two surfaces with different

electrical potentials.

Electrical current from power, telephone, and communications cables is

hazardous. To avoid shock hazard, connect and disconnect cables as

described following when installing, moving, or opening covers of this

product or attached devices.

To Connect To Disconnect

1. Turn Everything OFF. 1. Turn Everything OFF.

2. First, attach all cables to devices. 2. First, remove power cord(s) from

outlet

Attach signal cables to receptacles. 3. Remove signal cables from

receptacles.

4. Attach power cord(s) to outlet. 4. Remove all cables from devices.

5. Turn device ON

VII

Caution:

When replacing the battery, use only IBM Part Number 36L9077 or an

equivalent type battery recommended by the manufacturer. If your

system has a module containing a lithium battery, replace it only with

the same module type made by the same manufacturer. The battery

contains lithium and can explode if not properly used, handled, or

disposed of.

Do not:

qThrow or immerse into water

qHeat to more than 100°C (212°F)

qRepair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Caution:

When a CD-ROM drive is installed, note the following.

Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

Removing the covers of the CD-ROM drive could result in exposure to

hazardous laser radiation. There are no serviceable parts inside the CD-

ROM drive. Do not remove the CD-ROM drive covers.

VIII

DANGER

Some CD-ROM drives contain an embedded Class 3A or Class 3B laser

diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly

with optical instruments, and avoid direct exposure to the beam.

≥≥32 Kg ≥≥55Kg

(70.5 (121.2

lbs) lbs)

Caution:

Use safe lifting practices when lifting your machine.

Caution:

Electrical current from power, telephone, and communication

cables can be hazardous. To avoid personal injury or equipment

damage, disconnect the attached power cords,

telecommunications systems, networks, and modems before you

open the covers, unless instructed otherwise in the installation

and configuration procedures.

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