Hirschmann HiSecOS EAGLE20 User manual

Installation EAGLE20/30

Release

03/2021

Technical support

https://hirschmann-support.belden.com

User Manual

Installation

Industrial Security Router

EAGLE20/30

02.03.2021 Installation EAGLE20/30

Release

03/2021

The naming of copyrighted trademarks in this manual, even when not specially indicated, should

not be taken to mean that these names may be considered as free in the sense of the trademark

and tradename protection law and hence that they may be freely used by anyone.

translation, conversion into any electronic medium or machine scannable form is not permitted,

either in whole or in part. An exception is the preparation of a backup copy of the software for

your own use.

The performance features described here are binding only if they have been expressly agreed

when the contract was made. This document was produced by Hirschmann Automation and

Control GmbH according to the best of the company's knowledge. Hirschmann reserves the right

to change the contents of this document without prior notice. Hirschmann can give no guarantee

in respect of the correctness or accuracy of the information in this document.

Hirschmann can accept no responsibility for damages, resulting from the use of the network

components or the associated operating software. In addition, we refer to the conditions of use

specified in the license contract.

You can get the latest version of this manual on the Internet at the Hirschmann product site

(www.hirschmann.com).

Hirschmann Automation and Control GmbH

Stuttgarter Str. 45-51

72654 Neckartenzlingen

Germany

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Contents

Important information 5

Safety instructions 7

About this manual 17

Key 18

1 Description 19

1.1 General device description 19

1.2 Device name and product code 20

1.3 Device views 23

1.3.1 Front view 23

1.3.2 Rear view 24

1.4 Power supply 24

1.4.1 Supply voltage with the characteristic value K9 24

1.4.2 Supply voltage with the characteristic value KK 24

1.4.3 Supply voltage with the characteristic value CC 24

1.5 Ethernet ports 25

1.5.1 10/100 Mbit/s twisted pair port 25

1.5.2 100/1000 Mbit/s F/O port (optional) 25

1.5.3 100/1000 Mbit/s twisted pair port (optional) 25

1.6 WAN port (optional) 26

1.7 Display elements 27

1.7.1 Device state 27

1.7.2 Digital input (optional) 28

1.7.3 Port status 28

1.7.4 Additional status information (optional) 28

1.8 Management interfaces 29

1.8.1 V.24 interface (external management) 29

1.8.2 SD card interface 30

1.8.3 USB interface 30

1.9 Input/output interfaces 31

1.9.1 Signal contact 31

1.9.2 Digital input (optional) 31

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2 Installation 32

2.1 Checking the package contents 32

2.2 Installing the SD card (optional) 32

2.3 Installing and grounding the device 33

2.3.1 Installing the device onto the DIN rail 33

2.3.2 Grounding the device 34

2.4 Installing an SFP transceiver (optional) 34

2.5 Connecting the terminal blocks 35

2.5.1 Supply voltage with the characteristic value K9 36

2.5.2 Supply voltage with the characteristic value KK 36

2.5.3 Supply voltage with the characteristic value CC 37

2.5.4 Signal contact 38

2.6 Operating the device 39

2.7 Connecting data cables 39

2.7.1 Twisted Pair ports 39

2.7.2 100/1000 Mbit/s F/O port (optional) 40

2.7.3 WAN port (optional) 40

2.8 Filling out the inscription label 40

3 Making basic settings 41

3.1 First login (Password change) 41

4 Monitoring the ambient air temperature 43

5 Maintenance and service 44

6Disassembly 45

6.1 Removing the device 45

6.2 Removing an SFP transceiver (optional) 46

7 Technical data 47

A Further support 63

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Important information

Note: Read these instructions carefully, and familiarize yourself with the

device before trying to install, operate, or maintain it. The following notes may

appear throughout this documentation or on the device. These notes warn of

potential hazards or call attention to information that clarifies or simplifies a

procedure.

Symbol explanation

This is a general warning symbol. This symbol alerts you to

potential personal injury hazards. Observe all safety notes that

follow this symbol to avoid possible injury or death.

If this symbol is displayed in addition to a safety instruction of the

type “Danger” or “Warning”, it means that there is a danger of

electric shock and failure to observe the instructions will

inevitably result in injury.

This symbol indicates the danger of hot surfaces on the device.

In connection with safety instructions, non-observance of the

instructions will inevitably result in injuries.

DANGER

DANGER draws attention to an immediately dangerous situation, which will

inevitably result in a serious or fatal accident if not observed.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided,

could result in death or serious injury.

CAUTION

CAUTION indicates a possible danger which, if not avoided, may result in

minor injuries.

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NOTICE

NOTE provides information about procedures that do not involve the risk of

injury.

Installation EAGLE20/30

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Safety instructions

General safety instructions

You operate this device with electricity. Improper usage of the device

entails the risk of physical injury or significant property damage. The

proper and safe operation of this device depends on proper handling

during transportation, proper storage and installation, and careful

operation and maintenance procedures.

Before connecting any cable, read this document, and the safety

instructions and warnings.

Operate the device with undamaged components exclusively.

The device is free of any service components. In case of a damaged

or malfunctioning device, turn off the supply voltage and return the

device to Hirschmann for inspection.

Certified usage

Use the product only for the application cases described in the

Hirschmann product information, including this manual.

Operate the product only according to the technical specifications.

See “Technical data” on page 47.

Connect to the product only components suitable for the requirements

of the specific application case.

WARNING

UNCONTROLLED MACHINE ACTIONS

To avoid uncontrolled machine actions caused by data loss, configure all

the data transmission devices individually.

Before you start any machine which is controlled via data transmission, be

sure to complete the configuration of all data transmission devices.

Failure to follow these instructions can result in death, serious injury,

or equipment damage.

8Installation EAGLE20/30

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Installation site requirements

If you connect the device to a power supply that does NOT meet the

requirements for Limited Power Source, NEC Class 2 or PS2

according to IEC/EN 62368-1 and is NOT limited to 100 W output

power, the device must be installed in either a switch cabinet or other

fire enclosure.

The fire enclosure can be made of metal or plastic with fire-protection

properties of at least V-1 according to IEC 60695-11-10. Bottom

openings of the fire enclosure must NOT exceed 2 mm in diameter.

Only for device variants featuring supply voltage with characteristic

value K9 or KK:

Install this device only in a switch cabinet or in an operating site with

restricted access, to which maintenance staff have exclusive access.

Strain relief

Note: If the strain relief is insufficient, there is a risk of torsion, contact

problems and creeping interruptions.

Relieve the connection points of cables and lines from mechanical

stress.

Design strain relieves in such a way that they prevent any mechanical

damage to cables, wires or conductors caused by external influences

or their own weight.

To prevent damage to device connections, connectors and cables,

follow the instructions for proper installation in accordance with DIN

VDE 0100-520:2013-06, sections 522.6, 522.7 and 522.13.

Device casing

Only technicians authorized by the manufacturer are permitted to open

the casing.

Never insert pointed objects (narrow screwdrivers, wires, etc.) into the

device or into the connection terminals for electric conductors. Do not

touch the connection terminals.

Keep the ventilation slits free to ensure good air circulation.

See “Installing the device onto the DIN rail” on page 33.

Mount the device in the vertical position.

At ambient air temperatures > +140 °F (+60 °C):

The surfaces of the device housing may become hot. Avoid touching

the device while it is operating.

Qualification requirements for personnel

Only allow qualified personnel to work on the device.

Installation EAGLE20/30

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Qualified personnel have the following characteristics:

Qualified personnel are properly trained. Training as well as practical

knowledge and experience make up their qualifications. This is the

prerequisite for grounding and labeling circuits, devices, and systems

in accordance with current standards in safety technology.

Qualified personnel are aware of the dangers that exist in their work.

Qualified personnel are familiar with appropriate measures against

these hazards in order to reduce the risk for themselves and others.

Qualified personnel receive training on a regular basis.

National and international safety regulations

Verify that the electrical installation meets local or nationally applicable

safety regulations.

Grounding the device

Grounding the device is by means of a separate ground connection on the

device.

Ground the device before connecting any other cables.

Disconnect the grounding only after disconnecting all other cables.

Shielding ground

The overall shield of a connected shielded twisted pair cable is connected

to the grounding connector on the front panel as a conductor.

Beware of possible short circuits when connecting a cable section with

conductive shielding braiding.

Requirements for connecting electrical wires

Before connecting the electrical wires, always verify that the

requirements listed are complied with.

All of the following requirements are complied with:

The electrical wires are voltage-free.

The cables used are permitted for the temperature range of the application case.

Only for device variants featuring supply voltage with the characteristic value CC:

The voltage connected complies with the requirements for a safety extra-low voltage

(SELV) as per IEC 60950-1 or ES1 as per IEC/EN 62368-1.

Table 1: General requirements for connecting electrical wires

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Requirements for connecting the signal contact

Requirements for connecting the supply voltage

All of the following requirements are complied with:

The voltage connected complies with the requirements for a safety extra-low voltage

(SELV) as per IEC 60950-1 or ES1 as per IEC/EN 62368-1.

The connected voltage is limited by a current limitation device or a fuse.

Observe the electrical threshold values for the signal contact.

See “General technical data” on page 47.

Table 2: Requirements for connecting the signal contact

Device variant Requirements

All variants All of the following requirements are complied with:

The supply voltage corresponds to the voltage specified on the type

plate of the device.

The power supply conforms to overvoltage category I or II.

The power supply has an easily accessible disconnecting device (for

example a switch or a plug). This disconnecting device is clearly

identified. So in the case of an emergency, it is clear which

disconnecting device belongs to which power supply cable.

The cross-section of the ground conductor is the same size as or

bigger than the cross-section of the power supply cables.

Relevant for North America:

The power supply cables are suitable for ambient air temperatures of

at least +167 °F (+75 °C). The wires of the power supply cables are

made of copper.

Table 3: Requirements for connecting the supply voltage

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