Grandstream Networks GRP2601 Instruction Manual

Grandstream Networks, Inc.

GRP2601(P) | GRP2602(P/W)

GRP2603(P) | GRP2604(P)

Essential IP Phones

Administration Guide

GRP2601 / GRP2601P

GRP2602 / GRP2602P / GRP2602W

GRP2604 / GRP2604P

GRP2603 / GRP2603P

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GRP260x Administration Guide

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transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without

the express written permission of Grandstream Networks, Inc. is not permitted.

The latest electronic version of this guide is available for download here:

http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.

in the United States, Europe, and other countries.

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GRP260x Administration Guide

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CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this

product in any way other than as detailed by this guide, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with devices as it may cause damage to the products and void

the manufacturer warranty.

U.S. FCC Part 68 Regulatory Information

This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains,

among other information, the ACTA registration number and ringer equivalence number (REN). If requested,

this information must be provided to the telephone company.

The REN is used to determine the quantity of devices which may be connected to the telephone line.

Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming

call. In most, but not all areas, the sum of the REN’s should not exceed five (5.0). To be certain of the

number of devices that may be connected to the line, as determined by the total REN’s contact the

telephone company to determine the maximum REN for the calling area.

This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line

Service is subject to State Tariffs.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance

that temporary discontinuance of service may be required. If advance notice is not practical, the telephone

company will notify the customer as soon as possible. Also, you will be advised of your right the file a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could

affect the operation of the equipment. If this happens, the telephone company will provide advance notice

in order for you to make the necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact (Agent in the US):

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GRP260x Administration Guide

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Company Name: Grandstream Networks, Inc.

Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA

Tel: 1-617-5669300

Fax: 1-617-2491987

If the trouble is causing harm to the telephone network, the telephone company may request you to remove the

equipment from the network until the problem is resolved.

This equipment uses the following USOC jacks: RJ45C.

It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is

connected. This is to avoid damaging the equipment caused by local lightning strikes and other electrical

surges.

Since this device has the HAC function, the earpiece is easy to absorb small, please take care to avoid

scratching.

U.S. FCC Part 15 Regulatory Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses, and can radiate radio

Frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

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GRP260x Administration Guide

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—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator& your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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GRP260x Administration Guide

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Caution: Exposure to Radio Frequency Radiation

This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance of 20 cm between the radiator and your

body.

CE Authentication

Hereby, Grandstream Networks, Inc. declares that the radio equipment GRP2601/GRP2601P,

GRP2602/GRP2602P/GRP2602W, GRP2603/GRP2603P and GRP2604/GRP2604P are in compliance

with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address:

http://www.grandstream.com/support/resources/

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GRP260x Administration Guide

Version 1.0.1.18

GNU GPL INFORMATION

GRP260X firmware contains third-party software licensed under the GNU General Public License (GPL).

Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public

License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:

http://www.grandstream.com/sites/default/files/Resources/grp_gpl_color.tar.gz

 
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GRP260x Administration Guide 
Version 1.0.1.18 
 
Table of Contents 
DOCUMENT PURPOSE ...............................................................................................12 
CHANGE LOG..............................................................................................................13 
Firmware Version 1.0.1.18 ......................................................................................................................13 
GUI INTERFACE EXAMPLES......................................................................................14 
WELCOME ...................................................................................................................15 
PRODUCT OVERVIEW ................................................................................................16 
Feature Highlights ...................................................................................................................................16 
Technical Specifications ..........................................................................................................................17 
GETTING STARTED.....................................................................................................24 
Equipment Packaging..............................................................................................................................24 
GRP260X Phone Setup ..........................................................................................................................25 
Using the Phone Stand........................................................................................................................25 
Using the Slots for Wall Mounting........................................................................................................25 
Connecting the GRP260X .......................................................................................................................26 
Configuration via Keypad ........................................................................................................................27 
Configuration via Web Browser ...............................................................................................................32 
Saving Configuration Changes................................................................................................................33 
Rebooting from Remote Locations..........................................................................................................33 
CONFIGURATION GUIDE............................................................................................34 
Status Page Definitions ...........................................................................................................................34 
Account Page Definitions ........................................................................................................................36 
Phone Settings Page Definitions.............................................................................................................53 
Network Settings Page Definitions ..........................................................................................................57 
Programmable keys Page Definitions .....................................................................................................62 

 
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GRP260x Administration Guide 
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System Settings Page Definitions ...........................................................................................................67 
Maintenance Page Definitions.................................................................................................................73 
Application Page Definitions....................................................................................................................79 
External Service Page Definitions ...........................................................................................................83 
NAT SETTINGS ............................................................................................................86 
PACKET CAPTURE .....................................................................................................87 
UPGRADING AND PROVISIONING ............................................................................88 
Unified Firmware .....................................................................................................................................88 
Firmware Upgrade...................................................................................................................................88 
Upgrade via Keypad Menu ..................................................................................................................89 
Upgrade via Web GUI..........................................................................................................................89 
No Local TFTP/FTP/HTTP Servers .....................................................................................................90 
Phone Provisioning..................................................................................................................................91 
Configuration File Download................................................................................................................91 
No Touch Provisioning.........................................................................................................................93 
RESTORE FACTORY DEFAULT SETTING .................................................................95 
Restore Factory Settings using LCD menu .............................................................................................95 
Restore to Factory Default via Web GUI.................................................................................................95 
EXPERIENCING GRP260X ..........................................................................................96 
 
 
 
 
 
 
 

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GRP260x Administration Guide

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Table of Tables

Table 1: GRP260X Features in a Glance....................................................................................................16

Table 2: GRP2601/GRP2601P Technical Specifications ............................................................................17

Table 3: GRP2602/GRP2602P/GRP2602W Technical Specifications........................................................19

Table 4: GRP2603/GRP2603P Technical Specifications ............................................................................20

Table 5: GRP2604/GRP2604P Technical Specifications ............................................................................22

Table 6: Equipment Packaging ...................................................................................................................24

Table 7: Configuration Menu .......................................................................................................................27

Table 8: Status Page Definitions .................................................................................................................34

Table 9: Account Page Definitions ..............................................................................................................36

Table 10: Settings Page Definitions ............................................................................................................53

Table 11: Network Page Definitions ............................................................................................................57

Table 12: Programmable Keys Page Definitions ........................................................................................62

Table 13: System Settings Page Definitions ...............................................................................................67

Table 14: Maintenance Page Definitions.....................................................................................................73

Table 15: Application Page Definitions........................................................................................................79

Table 16: External Service Page Definitions...............................................................................................83

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