Ericsson Dialog 4422 User manual

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Dialog 4422 IP Office

BusinessPhone Communication Platform

User Guide

BusinessPhone – Ericsson Dialog 4422 IP Office2

EN/LZTBS 180 344 R2A

3BusinessPhone – Ericsson Dialog 4422 IP Office

Table of Contents

Welcome .......................................................... 4

Description ....................................................... 8

Start the Phone – Log On/Off ......................... 16

Incoming Calls ............................................... 26

Outgoing Calls ............................................... 28

During Calls .................................................... 37

Call Forwarding .............................................. 44

Absence Information ...................................... 51

Mailbox System .............................................. 55

Group Features .............................................. 64

Other Useful Features ..................................... 69

Settings .......................................................... 75

Accessories ................................................... 91

Add Microsoft Outlook Contacts .................... 96

Web Server .................................................... 98

Useful Hints .................................................. 107

Glossary ....................................................... 108

Installation .................................................... 110

Troubleshooting ............................................ 119

Index ............................................................ 120

Welcome

BusinessPhone – Ericsson Dialog 4422 IP Office4

Welcome

Welcome to the User Guide for the Dialog 4422 IP Office in the

BusinessPhone Communication Platform from Ericsson. The

BusinessPhone Communication Platform consists of

BusinessPhone Compact, BusinessPhone 50,

BusinessPhone 128i and BusinessPhone 250.

The features described in this User Guide are related to version 8.0

or higher of the BusinessPhone Communication Platform. Some

might not work in earlier versions of the system and/or might be

protected by a hardware dongle that has to be bought separately.

The User Guide describes the facilities of the BusinessPhone

Communication Platform and the Ericsson Dialog 4422 IP Office

with a default programming. There may be some differences in the

way your phone is programmed. Please consult your system

administrator if you need further information.

Note: The Ericsson Dialog 4422 phone exists in two

versions, i.e. version 1 and version 2. Underneath the

telephone, version 1 is marked DBC 422 01 and version 2

is marked DBC 422 02. Check to see which version you are

using.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/

Note: Dialog 4422 IP Office is an IP telephone conforming

to the H.323 standard, i.e. it can only be used with a local

area network (LAN) that supports this type of telephone.

The Dialog 4422 IP Office supports the Dynamic Host

Configuration Protocol (DHCP) for determination of IP

addresses. If DHCP is not supported by the LAN, please

contact your system administrator.

5BusinessPhone – Ericsson Dialog 4422 IP Office

Welcome

stored in retrieval systems, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher except

in accordance with the following terms.

If this publication is made available on Ericsson media, Ericsson

gives its consent to downloading and printing copies of the content

provided in this file only for private use and not for redistribution. No

parts of this publication may be subject to alteration, modification

or commercial use. Ericsson will not be liable for any damages

arising from use of an illegal modified or altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Declaration of Conformity

Hereby, Ericsson Enterprise AB, S-131 89 Stockholm,

declares that this telephone is in conformity with the essential

requirements and other relevant provisions of the R&TTE

directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc

Welcome

BusinessPhone – Ericsson Dialog 4422 IP Office6

Important User Information

Safety instructions

Read these safety instructions before use!

Note: When using your telephone or connected

equipment, the following basic safety precautions should

always be followed to reduce risk of fire, electrical shock

and other personal injury.

• Follow instructions in the equipment's user guide or other

documentation.

• Always install equipment in a location and environment for

which it is designed.

• For mains powered telephones: Only operate with the mains

power voltage indicated. If you are uncertain of the type of

power supplied to the building, consult property management

or your local power company.

• For mains powered telephones: Avoid placing the telephone's

power cable where it can be exposed to mechanical pressure

as this may damage the cable. If the power supply cord or plug

is damaged, disconnect the product and contact qualified

service personnel.

• Headsets used with this equipment must comply with EN/IEC

60950-1 and for Australia AS/NZS 60950: 2000.

• Do not make any changes or modifications to equipment

without seeking approval from the party responsible for

compliance. Unauthorized

• changes or modifications could void the user's authority to

operate the equipment.

• Do not use the telephone to report a gas leak in the vicinity of

the leak.

• Do not spill liquid of any kind on the product or use the

equipment near water, for example, near a bathtub, washbowl,

and kitchen sink, in a wet basement or near a swimming pool.

• Do not insert any object into equipment slots that is not part of

the product or auxiliary product.

• Do not disassemble the product. Contact a qualified service

agency when service or repair work is required.

• Do not use a telephone (other than cordless type) during an

electrical storm.

7BusinessPhone – Ericsson Dialog 4422 IP Office

Welcome

• The handset may attract and retain small metal objects in the

earcap region.

The phone can be powered either from the LAN or from a 24 V AC/

AC plug-in power adapter.

• Only use applicable 24 V AC/AC plug-in adapters (power

supplies) listed below or an adapter approved by your

local reseller.

Disposal of the product

• Your product should not be placed in municipal waste. Please

check local regulations for disposal of electronic products.

Ericsson product

number Power rating Supplier Supplier product number

RES 141 312/1 20VA 230V/24V Toroid, Sweden HBP 90120

RES 141 314/1 20VA 230V/24V Toroid, Sweden HBP 90220 (for Great Britain,

Hong Kong, Singapore)

RES 141 315/1 20VA 120V/24V Jameco, USA AC2410F1

(model number ADU240100)

Description

BusinessPhone – Ericsson Dialog 4422 IP Office8

Description

9BusinessPhone – Ericsson Dialog 4422 IP Office

Description

1Display

Flexible graphical two-line display. See section “Display

Information” on page 12.

2 Settings

To switch the phone into Settings mode. See section “Settings” on

page 75.

3 Programmable keys

To store numbers, program functions. Can be programmed as dial

by name keys, function keys, etc. See section “Programmable

Keys” on page 75.

4CallList

To access the list of outgoing and incoming calls. When the key

lamp is flashing, there are unanswered incoming calls. See section

“Call List” on page 35

5Line

To initiate or receive calls.

6 Designation card

Use the Designation Card Manager to make and print your own

designation cards. The Designation Card Manager is included on

the Telephone Toolbox CD for BusinessPhone Communication

system which is part of the Quick Reference Guide.

7Mute

• To switch the microphone on or off during a call. See section

“Mute” on page 39.

• To switch off the ring signal in idle mode or when ringing. See

section “Settings” on page 75.

8 Volume control keys / Navigation keys

• To change the volume. See section “Settings” on page 75.

• To navigate in the Settings mode. See section “Settings” on

page 75.

• To navigate in the Call List. See section “Call List” on page 35.

9 Loudspeaker key / Select key / Log on key

• To switch the loudspeaker on or off. See section “During Calls”

on page 37.

• To activate Loudspeaker Preset. See section “Accessories” on

page 91.

• Used as select key in the Settings mode. See section “Settings”

on page 75.

For a description on how to use the Select key and Log on key, see

section “Hidden key functions” on page 11.

Description

BusinessPhone – Ericsson Dialog 4422 IP Office10

10 Headset key

See section “Accessories” on page 91.

11 Clear key / Exit key / Log off key

• To disconnect calls or exit a function. Can always be pressed

instead of replacing the handset.

• To exit the Settings mode. See section “Settings” on page 75.

• To log off from the system. See section “Log off” on page 25.

For a description on how to use the Exit key and Log off key, see

section “Hidden key functions” on page 11.

12 Loudspeaker

13 Handset with hearing aid function

Please note: The handset may attract and retain small

metal objects in the earcap region.

14 Pull-out leaf for quick access (optional)

See section “Accessories” on page 91.

15 Power adapter connection

See section “Install Cables” on page 110.

16 Message

Message indication key. Press the key to retrieve the message. See

section “Access the Mailbox” on page 57.

17 Key Panel (optional, Dialog 4422 v. 2 only)

The extra key panel has 17 programmable keys. See section “Key

panel” on page 91.

18 Microphone (optional, Dialog 4422 v. 2 only)

Used for handsfree conversation.

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