Ericsson Premium User manual

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Premium Telephone

BusinessPhone Communication Platform

User Guide

Welcome

BusinessPhone – Premium Telephone2

Welcome Welcome to the User Guide for the Ericsson Analog Premium phone

in the BusinessPhone Communication Platform from Ericsson. The

BusinessPhone Communication Platform consists of:

•BusinessPhone 50

•BusinessPhone 128i

•BusinessPhone 250

The features described in this User Guide are related to version 5.1

of the BusinessPhone Communication Platform. Some might not

work in earlier versions of the system and/or might be protected by

a hardware dongle that has to be bought separately.

This guide will demonstrate how the Analog Premium phone helps

you access the functions of the BusinessPhone Communication

Platform.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/archive/manuals.shtml

Note: Since the Ericsson Analog Premium telephone easily

can be switched between pulse and tone dialling it can be

connected to all types of telephone exchanges, but

remember that analog telephones must be connected to

analog lines.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Hereby, Ericsson Austria GmbH, A-1121 Vienna, declares that this

telephone, is in conformity with the essential requirements and

other relevant provisions of the R&TTE directive 1999/5/EC.

EN/LZTBS 151 301 R1A

stored in retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher.

Quick Reference Guide and Quick Reference Card

–Premium Telephone

Analog telephone for BusinessPhone Communication Platform

Answer calls

Answer: Lift handset

Answer on another

extension: Lift handset Ext. No. 6

Make calls

Internal calls: Lift handset Ext. No.

External calls: Lift handset 0

External No.

Common

abbreviated number: Lift handset Abbreviated No.

Individual abbreviated

number: Lift handset **

Abbreviated No. 0-9

Last external

number redial: Lift handset r

You get busy tone or no answer

Automatic call-back: 5Replace handset

Lift handset when called back

Camp-on: 4Keep handset off hook

Intrusion: 8

Conference

Ongoing

conversation: yCall 3rd party

y(To establish)

Replace handset (To leave)

Inquiry

Ongoing conversation: yCall 3rd party

Refer back

Switch between calls: y2

To terminate: y1

Transfer

Transfer a call: yCall 3rd party

Replace handset

Before or after answer)

Tandem configuration

Activate: Lift handset *28#

Replace handset

Deactivate: Lift handset #28#

Replace handset

Transfer a call

between members: yOwn directory No.

Replace handset

Reminder

Reminder (24 hours): Lift handset *32*

Reminder time #

Cancel reminder: Lift handset #32#

Account number

Costs on a selected

account no.: Lift handset *9*

Account number #

DISA and Message check:

DISA number Message system

Password

Company number

Quick Reference Guide and Quick Reference Card –Premium Telephone

Call forwarding

Fixed diversion: Lift handset *21#

Internal diversion: Lift handset *21*

New No. #

Cancel: Lift handset #21#

Follow me, re-direct

from answering

extension: Lift handset *21*

Own No. *New No. #

Cancel: Lift handset #21*

Own No. #

Bypass call forwarding: Lift handset *60*

Ext. No. #

External diversion:

Program: Lift handset *22*

Line access code

External No. #

Cancel: Lift handset #22#

Re-activate: Lift handset *22*#

Messages

“Call me”:9#

Voice: 99Speak

Play-back: *

Re-record: 9Speak

Send: #

Receive messages: Lift handset *59#

Information

Enter information

(pre-text): Lift handset *23*

Enter “Info code”and

“Completing info”

(see below) #

Info code Completing info

Time of return 1. hour (00-23) minute (00-59)

Date of return 2. month (01-12) day (01-31)

Lunch 3. back at, hour minute

Meeting 4. back at, hour minute

Vacation 5. back, month day

Illness 6. back, month day

Individual abbreviated numbers

**0..................................................................

**1..................................................................

**2..................................................................

**3..................................................................

**4..................................................................

**5..................................................................

**6..................................................................

**7..................................................................

**8..................................................................

**9..................................................................

Special account numbers for business calls:

Account numberProject name

This is a part of EN/LZTBS 151 301 R1A

This is a part of EN/LZTBS 151 301 R1A. Subject to alteration without prior notice.

5BusinessPhone –Premium Telephone

Table of Contents

page

Description ....................................................... 6

Incoming Calls ................................................. 9

Outgoing Calls ............................................... 11

During Calls .................................................... 14

Call Forwarding .............................................. 18

Information ..................................................... 23

Internal Messages .......................................... 26

Mailbox System .............................................. 31

Abbreviated Numbers .................................... 35

Group Facilities .............................................. 38

Other Useful Facilities ..................................... 41

Date and Time ............................................... 47

Security .......................................................... 48

Least Cost Routing ........................................ 51

Audible Adjustments ...................................... 52

Tones and Signals .......................................... 54

Useful Hints .................................................... 56

Installation ...................................................... 57

Troubleshooting .............................................. 60

Glossary ......................................................... 61

Index .............................................................. 63

Telephone Toolbox and Voice Guide ............... 65

Description

BusinessPhone –Premium Telephone6

Description

1Display

16 characters. Indicates call duration or date and time.

14 13

8910

(bottom side)

7BusinessPhone –Premium Telephone

Description

2 Programmable keys

Ten keys for storing frequently called numbers. You can store two

numbers per key (upper and lower), see section “Abbreviated

Numbers”on page 35.

3 Message waiting LED

A flashing light indicates a waiting message. See section “Internal

Messages”on page 26.

Note: This function is only valid for the Dialog 3185 MW

(Article number DBVA 404 4053/208 R1A).

4 Mute

To switch the microphone on or off. See section “During Calls”on

page 14.

5 Handset and speaker volume

To adjust the volume. See section “Audible Adjustments”on

page 52.

6 R-key

Used for example to make an inquiry, to transfer a call or to

establish a conference, see section “During Calls”on page 14. Can

be set to two different modes, see section “Audible Adjustments”

on page 52.

7 Line / Loudspeaker on/off

a. Line key for in and outgoing calls.

b. Loudspeaker on or off. See section “During Calls”on page 14.

8 Program

Storing numbers. See section “Abbreviated Numbers”on page 35.

Setting the clock. See section “Other Useful Facilities”on page 41.

9 Tone

Temporary change to tone dialling. See section “During Calls”on

page 14.

10 Last number redial / Pause key

a. Redial last number dialled.

b. Insert a pause if you have to wait for dial tone.

11 Ringing signal volume

Adjust ringing signal volume. See section “Audible Adjustments”on

page 52.

12 Ringing signal character

Adjust ringing signal character. See section “Audible Adjustments”

on page 52.

Description

BusinessPhone –Premium Telephone8

13 Tone / Pulse dialling

Switch between tone or pulse dialling. See section “Audible

Adjustments”on page 52.

14 Flash / Earth mode

Switch between “flash”(timed break) or “earth”mode for the R-key.

See section “Audible Adjustments”on page 52.

15 Clock on/off

See section “Date and Time”on page 47.

16 Loudspeaker

17 Microphone

18 Handset with hearing aid function

See section “Audible Adjustments”on page 52.

Please note: The handset may retain small metal objects

in the earcap region.

9BusinessPhone –Premium Telephone

Incoming Calls

A ringing signal indicates an incoming internal- or external call.

Answer calls

uLift the handset

On another extension

You can answer a call to another extension from any phone in your

office.

uz Lift the handset and call the ringing extension

You receive busy tone.

6Press

Incoming Calls

BusinessPhone –Premium Telephone10

Answer a second call

A call waiting tone will inform you, during a conversation, that a

second call is waiting on your phone. (See also Camp-on).

You have two options.

Option 1:

Finish the ongoing call:

dReplace the handset

The new call will be signalled on your phone.

uLift the handset to receive the new call

Option 2:

Ask your conversation partner to wait:

yd Press and replace the handset

The waiting call will be signalled on your phone.

uLift the handset to receive the new call

After finishing the new call:

dReplace the handset

Your first call will be signalled on your phone.

uLift the handset to receive the first call again

Handsfree

You can also answer calls handsfree.

lPress without lifting the handset

You are connected to the caller via the loudspeaker and

microphone.

(lPress to terminate a handsfree call

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