Ericsson Dialog 4187 Plus User manual

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Dialog 4187 Plus

BusinessPhone Communication Platform

User Guide

BusinessPhone – Ericsson Dialog 4187 Plus2

EN/LZTBS 180 301 R1A

3BusinessPhone – Ericsson Dialog 4187 Plus

Table of Contents

page

Welcome .......................................................... 4

Description ....................................................... 8

Safety Instructions .......................................... 13

Incoming Calls ............................................... 14

Outgoing Calls ............................................... 16

During Calls .................................................... 27

Call Forwarding .............................................. 35

Absence Information ...................................... 41

Mailbox System .............................................. 45

Group Features .............................................. 54

Other Useful Features ..................................... 57

Security .......................................................... 66

Least Cost Routing ........................................ 68

Settings .......................................................... 69

Accessories ................................................... 88

Useful Hints .................................................... 90

Installation ...................................................... 91

Troubleshooting .............................................. 96

Glossary ......................................................... 97

Index .............................................................. 99

Welcome

BusinessPhone – Ericsson Dialog 4187 Plus4

Welcome

Welcome to the User Guide for the Dialog 4187 Plus in the

BusinessPhone Communication Platform from Ericsson.

The BusinessPhone Communication Platform consists of

BusinessPhone 50, BusinessPhone 128i, and BusinessPhone 250.

The features described in this User Guide are related to version 8.0

or higher of the BusinessPhone Communication Platform. Some

might not work in earlier versions of the system and/or might be

protected by a license that has to be bought separately.

The User Guide describes the features of the BusinessPhone

Communication Platform and the Dialog 4187 Plus with a default

programming. There may be some differences in the way your

phone is programmed. Please consult your system administrator

if you need further information.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/

5BusinessPhone – Ericsson Dialog 4187 Plus

Welcome

stored in retrieval systems, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher except

in accordance with the following terms.

If this publication is made available on Ericsson media, Ericsson

gives its consent to downloading and printing copies of the content

provided in this file only for private use and not for redistribution. No

parts of this publication may be subject to alteration, modification

or commercial use. Ericsson will not be liable for any damages

arising from use of an illegal modified or altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Declaration of Conformity

Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares that

this telephone is in conformity with the essential requirements and

other relevant provisions of the R&TTE directive 1999/5/EC.

Details to be found at:

http://www.ericsson.com/sdoc

Welcome

BusinessPhone – Ericsson Dialog 4187 Plus6

Important User Information

Safety instructions

Read these safety instructions before use!

Note: When using your telephone or connected

equipment, the following basic safety precautions should

always be followed to reduce risk of fire, electrical shock

and other personal injury.

• Follow instructions in the equipment's user guide or other

documentation.

• Always install equipment in a location and environment for

which it is designed.

• For mains powered telephones: Only operate with the mains

power voltage indicated. If you are uncertain of the type of

power supplied to the building, consult property management

or your local power company.

• For mains powered telephones: Avoid placing the telephone's

power cable where it can be exposed to mechanical pressure

as this may damage the cable. If the power supply cord or plug

is damaged, disconnect the product and contact qualified

service personnel.

• Headsets used with this equipment must comply with EN/IEC

60950-1 and for Australia AS/NZS 60950: 2000.

• Do not make any changes or modifications to equipment

without seeking approval from the party responsible for

compliance. Unauthorized

• changes or modifications could void the user's authority to

operate the equipment.

• Do not use the telephone to report a gas leak in the vicinity of

the leak.

• Do not spill liquid of any kind on the product or use the

equipment near water, for example, near a bathtub, washbowl,

and kitchen sink, in a wet basement or near a swimming pool.

7BusinessPhone – Ericsson Dialog 4187 Plus

Welcome

• Do not insert any object into equipment slots that is not part of

the product or auxiliary product.

• Do not disassemble the product. Contact a qualified service

agency when service or repair work is required.

• Do not use a telephone (other than cordless type) during an

electrical storm.

• The handset may attract and retain small metal objects in the

earcap region.

Disposing of the product

• Your product should not be placed in municipal waste. Please

check local regulations for disposal of electronic products.

Description

BusinessPhone – Ericsson Dialog 4187 Plus8

Description

(bottom side)

2345

6789

14 15

9BusinessPhone – Ericsson Dialog 4187 Plus

Description

1Display

2x24 characters. See section “Display Information” on page 11.

2Alarm

To set or view an alarm. See section “Alarm” on page 57.

3 Scroll left

Scroll left in redial list, menus and Phonebook.

4 Scroll right

Scroll right in redial list, menus and Phonebook.

5 Phonebook

To access the integrated telephone directory. See section

“Phonebook” on page 21.

6Program

a. To activate the programming mode.

b. To show the duration of the last incoming call. See section “Call

Timer” on page 34.

7Delete

a. To delete the last entry, and backspace function.

b. To cancel an alarm. See section “Alarm” on page 57.

8Pause

Not used in conjunction with the BusinessPhone Communication

Platform.

9CallList

The last 50 dialled/received numbers are stored for redialling. See

section “Call List” on page 18.

10 Message Waiting

A flashing light indicates a waiting message. See section “Mailbox

System” on page 45.

11 Programmable keys

Ten keys (including the Message Waiting key) for storing frequently

called numbers. You can store two numbers per key, see section

“Dial-by-Name” on page 26.

12 Mute

a. Switch microphone in handset, headset or handsfree

microphone on or off. See section “During Calls” on page 27.

b. Mute ringing tone in idle mode temporarily.

See section “Mute” on page 28.

13 Loudspeaker key

For handsfree mode. See section “During Calls” on page 27.

Description

BusinessPhone – Ericsson Dialog 4187 Plus10

14 Headset key

See section “Headset” on page 88.

15 R-key

To make an inquiry, to transfer a call or to establish a conference,

see section “During Calls” on page 27.

Note: Sometimes it is necessary to change the flash time

for the R-key, see section “Flash Time” on page 78.

16 Volume control

To adjust the volume for the handset, headset and loudspeaker.

See section “Handset, Loudspeaker and Headset Volume” on

page 70.

17 Microphone

18 Loudspeaker

19 Prog On/Off switch

To enable or disable the program key. See section “Settings” on

page 69.

20 Message Waiting switch

To switch the Message Waiting indication on or off. Also used to

reverse the polarity in case of crossed line cables. See section

“Settings” on page 69.

21 Data port

To connect a modem, PC or other telephone equipment.

22 Handset with hearing aid function

Please note: The handset may attract and retain small

metal objects in the earcap region.

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