Elo TouchSystems ET1002L User manual
USER MANUAL
Elo Touch Solutions
ET1002L, ET1502L and ET2002L
Touchmonitors
UM600012 Rev H
User Manual: 1002L, 1502L, 2002L
UM600012,Page 2 of 26
Copyright © 2021 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
Elo (logo), Elo Touch Solutions, IntelliTouch, iTouch, are trademarks of Elo and its Affiliates. Windows is a trademark
of Microsoft Corporation.
User Manual: 1002L, 1502L, 2002L
UM600012,Page 3 of 26
Table of Contents
Chapter 1: Introduction...........................................................................................4
Chapter 2: Installation.............................................................................................5
Chapter 3: Mounting................................................................................................9
Chapter 4: Operation .............................................................................................11
Chapter 5: Technical Support.............................................................................16
Chapter 6: Safety & Maintenance......................................................................18
Chapter 7: Regulatory Information...................................................................20
Chapter 8: Warranty Information.......................................................................23
User Manual: 1002L, 1502L, 2002L
UM600012,Page 4 of 26
Chapter 1: Introduction
Product Description
Your new touchmonitor combines the reliable performance of Elo Touch Solutions touch
products with the latest developments in touch technology and display design. This combination
of features creates a natural flow of information between the user and the touchmonitor.
This touchmonitor incorporates a 16.2M color, active matrix thin film transistor LCD panel to
provide high quality display performance. Its LED backlight significantly reduces power
consumption and eliminates mercury (compared to CCFL-backlit panels). Other features that
enhance this LCD monitor’s performance are Plug & Play compatibility, on-screen display
(OSD) controls, and a family of optional peripherals including magnetic stripe reader (MSR) and
near field communication reader (NFC)
Part Number
Part Description
Touch Technology
Surface Treatment
Touch Interface
Color
E045337
ET1002L-2UWA-1-G
PCAP
Anti-glare
USB
Black
E138394
ET1002L-0NWA-1-ZB-GY-G
No Touch
Anti-glare
No Touch
Black
E045538
ET1502L-2UWA-1-G
PCAP
Anti-glare
USB
Black
E318746
ET1502L-2UWB-1-G
PCAP
Anti-glare
USB
Black
E396119
ET2002L-2UWA-1 -G
PCAP
Anti-glare
USB
Black
E125897
ET2002L-2UWA-1-NS-G
PCAP
Anti-glare
USB
Black
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit, to ensure user safety, and to prevent risks. See the Safety &
Maintenance chapter for more information.
This manual contains information that is important for the proper setup and maintenance of the
unit. Before setting up and powering on your new touchmonitor, read through this manual,
especially the Installation, Mounting, and Operation chapters.
User Manual: 1002L, 1502L, 2002L
UM600012,Page 5 of 26
Chapter 2: Installation
Unpacking the Touchmonitor
Open the carton and verify that the following items are present:
•Touchmonitor with Stand (Stand is not included with 1002L monitor)
•Quick Install Guide
•Mini-VGA to VGA cable
•HDMI cable
•USB cable
•Audio cable
•Power adaptor with North America, Europe, China and United Kingdom clipped-in plugs
•2 x Cable clamps
User Manual: 1002L, 1502L, 2002L
UM600012,Page 6 of 26
Stand Positions (1502L)
The stand of the touchmonitor can be converted between two positions: the low profile
“hostess” position and the high profile “upright” position. The touchmonitor ships in the low
profile “hostess” position. (1002L monitor does not ship with a stand)
.
Low profile (“hostess”) position
To convert the stand into the high profile “upright” position, secure the thumbscrews into the
high or “H” screw-holes in the bottom of the base.
Upright position
User Manual: 1002L, 1502L, 2002L
UM600012,Page 7 of 26
To convert the stand into the low profile “hostess” position, secure the thumbscrews into the low
or “L” screw-holes in the bottom of the base.
Connector Panel & Interfaces
Touchmonitor Connections
1.Connect the HDMI or Mini-VGA video cables between the m
2.\onitor’s HDMI/Mini-VGA input connectors and your HDMI/VGA video source, respectively.
Tighten the video cable’s screws for best performance.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB
port.
3. Connect the audio cable between the monitor’s Audio In jack and your audio source.
4. Select the correct power clip for your region and clip to the power adapter. Connect the power
adaptor’s input connector to the power source. Connect the power adaptor’s DC output
connector to the monitor’s input power jack.
5. The touchmonitor ships in an OFF state. Press the power button to turn it on.
User Manual: 1002L, 1502L, 2002L
UM600012,Page 8 of 26
Installing the Touch Technology Software Drivers
No additional drivers are required for your projected-capacitive touchmonitor with Windows 7
and 8 operating systems, it uses Windows HID drivers. If the monitor is used with Windows XP
operating system, follow below steps to install Windows XP touch driver.
To download latest touch drivers
1.Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2.Select the operating system from “Operating System” dropdown menu.
3.Select the technology from “Technologies” dropdown menu.
4.Click on the driver version required for your touchmonitor.
5.Click “Accept” once you are directed to the “Driver License Agreement” page.
6.Enter you email address, Click on “Next Step”. Your driver download will start
automatically.
7.If you are a new user, fill in the required information and Click on “Register”. Your driver
download will start automatically.
User Manual: 1002L, 1502L, 2002L
UM600012,Page 9 of 26
Chapter 3: Mounting
Rear VESA Mount
For the 1002L touchmonitor, a four-hole 75x75mm and 100x100mm mounting pattern
available.The VESA FDMI-compliant counting is coded: VESA MIS-B, 75, C and VESA MIS-B,
100, C.
For the 1502L and 2002L touchmonitors, a four-hole 75x75mm and 100x100mm mounting
pattern for M4 screws is provided on the rear of the monitor. Remove the stand using a Phillips
screwdriver to access this mounting interface. The VESA FDMI-compliant counting is coded:
VESA MIS-B, 75, C and VESA MIS-B, 100, C.
User Manual: 1002L, 1502L, 2002L
UM600012,Page 10 of 26
.
Base Mount
For the 1502L touchmonitor, a threaded three-hole mounting pattern for M4 screws is provided
on the bottom of stand base for mounting or securing.
For the 2002L touchmonitor, threaded through-holes are provided on the bottom of the stand
base for mounting or securing.
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