Elo TouchSystems 3200L User manual

User Manual

3200L 32” Interactive Digital Signage TouchMonitor

4200L 42” Interactive Digital Signage TouchMonitor

4600L 46” Interactive Digital Signage TouchMonitor

Interactive Digital Signage Computer Module

User Manual – Interactive Digital Signage

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User Manual – Interactive Digital Signage

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No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or

translated into any language or computer language, in any form or by any means, including, but not

limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission

of Tyco Electronics.

Disclaimer

The information in this document is subject to change without notice. Tyco Electronics makes no

representations or warranties with respect to the contents herein, and specifically disclaims any

implied warranties of merchantability or fitness for a particular purpose. Tyco Electronics reserves the

right to revise this publication and to make changes from time to time in the content hereof without

obligation of Tyco Electronics to notify any person of such revisions or changes.

Trademark Acknowledgments

AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are

trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark of

the Microsoft group of companies. Other product names mentioned herein may be trademarks or

registered trademarks of their respective companies. Tyco Electronics claims no interest in trademarks

other than its own.

User Manual – Interactive Digital Signage

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Table of Contents

Chapter 1 - Introduction ........................................................................... 4

Chapter 2 – Unpacking.............................................................................. 5

Chapter 3 – Touchmonitor Installation................................................ 7

Chapter 4 – Computer Module Installation........................................ 11

Chapter 5 – Mounting................................................................................ 20

Chapter 6 – Operation............................................................................... 22

Chapter 7 – Technical Support............................................................... 28

Appendix A – Native Resolution............................................................ 29

Appendix B – Safety & Maintenance.................................................... 30

Appendix C – Technical Specifications............................................... 32

Appendix D – Regulatory Information ............................................... 42

Appendix E – Warranty ........................................................................... 44

User Manual – Interactive Digital Signage

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Chapter 1 - Introduction

Product Description

Your new Interactive Digital Signage TouchMonitor combines Elo TouchSystems’ reliable

performance with the latest developments in touch technology and display design. This

combination of features creates a natural flow of information between a user and the

touchmonitor.

This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, digital signage

LCD panel to provide superior display performance. Its Full HD resolution of 1920x1080 is

suitable for displaying graphics and images (the 32” model’s resolution is 1366x768). Other

features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in

speakers and headphone output capability, on screen display (OSD) controls, and a family of

Digital Signage Computer Modules.

The Computer Modules are designed to slide into a bay on the rear of the monitor, without any

affect on the monitor’s form factor or requiring any extra cabling, instantly turning your

Interactive Digital Signage TouchMonitor into an Interactive Digital Signage All-In-One

TouchComputer.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to

maximize the life of your unit and prevent risks to user safety. See Appendix B for more

information on touchmonitor safety.

This manual contains information that is important for the proper setup and maintenance of the

Interactive Digital Signage TouchMonitor and optional Computer Module. Before setting up

and powering on your new touchmonitor and computer module, read through this manual,

especially the Installation, Mounting, and Operation chapters.

Chapter 2 – Unpacking

Unpacking the Touchmonitor

To unpack the touchmonitor, follow these steps:

1. The carton should be oriented in the manner according to its labeling. The hinged plastic

locks should be at the ‘bottom’.

2. Open and remove all 4 hinged plastic locks.

3. Once the locks are removed, lift the carton’s top lid off the bottom frame.

4. With the top lid removed, you now have access to the touchmonitor and the included

accessories.

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Note: For your health and safety, it is strongly recommended that at

least two people handle, lift, or move these touchmonitors. Two

handles are provided on the unit’s back for easier handling.

Check that the following items are present and in good condition:

•Touchmonitor with protective sheet for its face

•APR TouchTools CD

•USB Drive containing the touchmonitor’s unique APR Calibration file

•Quick Install Guide

•Japanese language regulatory information pamphlet

•HDMI cable

•VGA cable

•USB cable

•Null modem serial cable

•Audio cable

•North America, Europe/Korea, United Kingdom, Argentina, Taiwan, China, Korea, & Japan

power cables

•3-pin to 2-pin adapter for Japan power cable

Unpacking The Digital Signage Computer Module

Open the box.

Check that the following items are present and in good condition:

•Digital Signage Computer Module

•Quick Install Guide

•(If Applicable) Windows Recovery Discs

Chapter 3 - Touchmonitor Installation

Connector Panel & Interfaces

Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access

the touchmonitor’s connector panel.

User Manual – Interactive Digital Signage

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3200L 4200L / 4600L

Touchmonitor Connections

1. Connect the HDMI and/or VGA video cables between the monitor’s HDMI/VGA input

connectors and your HDMI/VGA video source, respectively. Tighten the VGA cable’s screws

for best EMI performance and strain relief.

2. Connect the USB touch cable between the monitor’s USB connector and the PC’s USB port.

3. Connect the audio cable between the monitor’s Audio In jack and your audio source.

4. Select the correct power cable for your region. Connect it between the AC power source

and the touchmonitor’s POWER IN connector.

5. Replace the cable cover, if desired.

6. The touchmonitor ships in an OFF state. Press the power button to turn it on.

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Installing the APR Touch Technology Software

(for Windows 7, Vista, XP, WEPOS, and 32-bit Server 2003)

Some software installation is required for your APR touchmonitor to work on your computer.

Visit the Elo TouchSystems website www.elotouch.com for:

•The latest touch driver versions

•Additional touch driver information

•Detailed touch driver installation guides

•Touch drivers for other operating systems

1. Disconnect the USB cable between the monitor’s USB connector and your PC’s USB

port.

2. Install the APR driver onto your computer

•Insert the APR TouchTools CD into your computer. The CD should automatically start

the Elo installation program. (Alternatively, download and run the latest drivers

available from the Elo website)

•Follow the steps given by the Elo installation program.

3. Install the APR Calibration file onto your computer.

•Make sure the APR driver has been installed first.

•Insert the touchmonitor’s unique APR Calibration USB Drive into your computer’s USB

port.

•The APR Calibration USB Drive contains only one file. Copy this file into the folder

“C:\Program Files\EloTouchSystems\APRdata”

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•Rename the file in the APRdata directory to “AprCF.bin”

4. Connect the USB cable between the monitor’s USB connector and your PC’s USB

port. Your touchmonitor’s touch functionality will be working now.

Note:

Do not lose the touchmonitor’s APR Calibration USB Drive or APR

Calibration file! It is unique to your touchmonitor, and required for

that touchmonitor to function.

If you connect this touchmonitor to a different computer, or if you

update the touch driver on your computer, you will need to use the APR

Calibration USB Drive again.

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