Elo TouchSystems 3200L User manual
User Manual
3200L 32” Interactive Digital Signage TouchMonitor
4200L 42” Interactive Digital Signage TouchMonitor
4600L 46” Interactive Digital Signage TouchMonitor
Interactive Digital Signage Computer Module
User Manual – Interactive Digital Signage
SW601176 Rev A - Page 1 of 45
User Manual – Interactive Digital Signage
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Copyright © 2010 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission
of Tyco Electronics.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics makes no
representations or warranties with respect to the contents herein, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Tyco Electronics reserves the
right to revise this publication and to make changes from time to time in the content hereof without
obligation of Tyco Electronics to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are
trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark of
the Microsoft group of companies. Other product names mentioned herein may be trademarks or
registered trademarks of their respective companies. Tyco Electronics claims no interest in trademarks
other than its own.
User Manual – Interactive Digital Signage
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Table of Contents
Chapter 1 - Introduction ........................................................................... 4
Chapter 2 – Unpacking.............................................................................. 5
Chapter 3 – Touchmonitor Installation................................................ 7
Chapter 4 – Computer Module Installation........................................ 11
Chapter 5 – Mounting................................................................................ 20
Chapter 6 – Operation............................................................................... 22
Chapter 7 – Technical Support............................................................... 28
Appendix A – Native Resolution............................................................ 29
Appendix B – Safety & Maintenance.................................................... 30
Appendix C – Technical Specifications............................................... 32
Appendix D – Regulatory Information ............................................... 42
Appendix E – Warranty ........................................................................... 44
User Manual – Interactive Digital Signage
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Chapter 1 - Introduction
Product Description
Your new Interactive Digital Signage TouchMonitor combines Elo TouchSystems’ reliable
performance with the latest developments in touch technology and display design. This
combination of features creates a natural flow of information between a user and the
touchmonitor.
This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, digital signage
LCD panel to provide superior display performance. Its Full HD resolution of 1920x1080 is
suitable for displaying graphics and images (the 32” model’s resolution is 1366x768). Other
features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in
speakers and headphone output capability, on screen display (OSD) controls, and a family of
Digital Signage Computer Modules.
The Computer Modules are designed to slide into a bay on the rear of the monitor, without any
affect on the monitor’s form factor or requiring any extra cabling, instantly turning your
Interactive Digital Signage TouchMonitor into an Interactive Digital Signage All-In-One
TouchComputer.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit and prevent risks to user safety. See Appendix B for more
information on touchmonitor safety.
This manual contains information that is important for the proper setup and maintenance of the
Interactive Digital Signage TouchMonitor and optional Computer Module. Before setting up
and powering on your new touchmonitor and computer module, read through this manual,
especially the Installation, Mounting, and Operation chapters.
Chapter 2 – Unpacking
Unpacking the Touchmonitor
To unpack the touchmonitor, follow these steps:
1. The carton should be oriented in the manner according to its labeling. The hinged plastic
locks should be at the ‘bottom’.
2. Open and remove all 4 hinged plastic locks.
3. Once the locks are removed, lift the carton’s top lid off the bottom frame.
4. With the top lid removed, you now have access to the touchmonitor and the included
accessories.
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Note: For your health and safety, it is strongly recommended that at
least two people handle, lift, or move these touchmonitors. Two
handles are provided on the unit’s back for easier handling.
Check that the following items are present and in good condition:
•Touchmonitor with protective sheet for its face
•APR TouchTools CD
•USB Drive containing the touchmonitor’s unique APR Calibration file
•Quick Install Guide
•Japanese language regulatory information pamphlet
•HDMI cable
•VGA cable
•USB cable
•Null modem serial cable
•Audio cable
•North America, Europe/Korea, United Kingdom, Argentina, Taiwan, China, Korea, & Japan
power cables
•3-pin to 2-pin adapter for Japan power cable
Unpacking The Digital Signage Computer Module
Open the box.
Check that the following items are present and in good condition:
•Digital Signage Computer Module
•Quick Install Guide
•(If Applicable) Windows Recovery Discs
Chapter 3 - Touchmonitor Installation
Connector Panel & Interfaces
Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access
the touchmonitor’s connector panel.
User Manual – Interactive Digital Signage
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3200L 4200L / 4600L
Touchmonitor Connections
1. Connect the HDMI and/or VGA video cables between the monitor’s HDMI/VGA input
connectors and your HDMI/VGA video source, respectively. Tighten the VGA cable’s screws
for best EMI performance and strain relief.
2. Connect the USB touch cable between the monitor’s USB connector and the PC’s USB port.
3. Connect the audio cable between the monitor’s Audio In jack and your audio source.
4. Select the correct power cable for your region. Connect it between the AC power source
and the touchmonitor’s POWER IN connector.
5. Replace the cable cover, if desired.
6. The touchmonitor ships in an OFF state. Press the power button to turn it on.
User Manual – Interactive Digital Signage
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Installing the APR Touch Technology Software
(for Windows 7, Vista, XP, WEPOS, and 32-bit Server 2003)
Some software installation is required for your APR touchmonitor to work on your computer.
Visit the Elo TouchSystems website www.elotouch.com for:
•The latest touch driver versions
•Additional touch driver information
•Detailed touch driver installation guides
•Touch drivers for other operating systems
1. Disconnect the USB cable between the monitor’s USB connector and your PC’s USB
port.
2. Install the APR driver onto your computer
•Insert the APR TouchTools CD into your computer. The CD should automatically start
the Elo installation program. (Alternatively, download and run the latest drivers
available from the Elo website)
•Follow the steps given by the Elo installation program.
3. Install the APR Calibration file onto your computer.
•Make sure the APR driver has been installed first.
•Insert the touchmonitor’s unique APR Calibration USB Drive into your computer’s USB
port.
•The APR Calibration USB Drive contains only one file. Copy this file into the folder
“C:\Program Files\EloTouchSystems\APRdata”
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•Rename the file in the APRdata directory to “AprCF.bin”
4. Connect the USB cable between the monitor’s USB connector and your PC’s USB
port. Your touchmonitor’s touch functionality will be working now.
Note:
Do not lose the touchmonitor’s APR Calibration USB Drive or APR
Calibration file! It is unique to your touchmonitor, and required for
that touchmonitor to function.
If you connect this touchmonitor to a different computer, or if you
update the touch driver on your computer, you will need to use the APR
Calibration USB Drive again.
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