Elo TouchSystems ET3201L User manual

USER MANUAL

Elo Touch Solutions

ET3201L 32” Interactive Digital Signage Touchmonitor

ET4201L 42” Interactive Digital Signage Touchmonitor

ET7001L 70” Interactive Digital Signage Touchmonitor

Interactive Digital Signage Computer Module

SW601990 Rev A

User Manual– Interactive Digital Signage

SW601990 Rev A, Page 1 of 32

User Manual– Interactive Digital Signage

SW601990 Rev A, Page 2 of 32

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated

into any language or computer language, in any form or by any means, including, but not limited to, electronic,

magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer

The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its affiliates

(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically

disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to

revise this publication and to make changes from time to time in the content hereof without obligation of Elo to

notify any person of such revisions or changes.

Trademark Acknowledgments

AccuTouch, CarrollTouch, Elo (logo), Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch are trademarks of

Elo and itsAffiliates. Windows is a trademark of Microsoft Corporation.

User Manual– Interactive Digital Signage

SW601990 Rev A, Page 3 of 32

Table of Contents

Chapter 1 - Introduction ........................................................................... 4

Chapter 2 – Unpacking.............................................................................. 5

Chapter 3 – Touchmonitor Installation................................................ 7

Chapter 4 – Computer Module Installation........................................ 9

Chapter 5 – Mounting................................................................................ 13

Chapter 6 – Operation............................................................................... 16

Chapter 7 – Technical Support............................................................... 26

Chapter 8 – Safety & Maintenance........................................................ 27

Chapter 9 – Regulatory Information ................................................... 29

Chapter 10 – Warranty Information....................................................... 31

User Manual– Interactive Digital Signage

SW601990 Rev A, Page 4 of 32

Chapter 1 - Introduction

Product Description

Your new Interactive Digital Signage Touchmonitor combines Elo Touch Solutions reliable

performance with the latest developments in touchscreen technology and display design. This

combination of features creates a natural flow of information between a user and the

touchmonitor.

This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, digital signage

LCD panel to provide superior display performance. Its Full HD resolution of 1920x1080 is

suitable for displaying graphics and images. Other features that enhance this LCD monitors

performance are Plug & Play compatibility, built-in speakers and headphone output capability, a

remote for on screen display (OSD) controls, and a family of Digital Signage Computer

Modules.

The Computer Modules are designed to slide into a bay on the rear of the monitor, without any

effect on the monitors form factor or requiring any extra cabling, turning your Interactive Digital

Signage TouchMonitor into an Interactive Digital Signage All-In-One TouchComputer.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user manual to

maximize the life of your unit and prevent risks to user safety. See Chapter 8 for more

information on touchmonitor safety.

For your health and safety, it is strongly recommended that at least two people handle, lift,

and/or move these touchmonitors.

This manual contains information that is important for the proper setup and maintenance of the

Interactive Digital Signage Touchmonitor and optional Computer Module. Before setting up and

powering on your new touchmonitor and computer module, read through this manual,

especially the Installation, Mounting, and Operation chapters.

Chapter 2 – Unpacking

Unpacking the Touchmonitor

To unpack the touchmonitor, follow these steps:

1. The carton should be oriented in the manner according to its labeling. The hinged plastic

locks should be at the ‘bottom’.

2. Open and remove all 4 hinged plastic locks. There are 6 hinged plastic locks for the 7001L

unit.

3. Once the locks are removed, lift the cartons top lid off the bottom frame.

4. With the top lid removed, you now have access to the touchmonitor and the included

accessories.

User Manual– Interactive Digital Signage

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User Manual– Interactive Digital Signage

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Note: For your health and safety, it is strongly recommended that at

least two people handle, lift, or move these touchmonitors. Elo

recommends safe lifting techniques as described in OSHA/NIOSH

Guidelines.

Check that the following items are present and in good condition:

Touchmonitor

User Manual CD

Quick Install Guide

Cables

oHDMI, USB, North America power, Europe/Korea power, U.K. power, Argentina power,

Taiwan power, China power, Korea power, Japan power, & Japan 3pin-2pin adapter

Cable cover screws will be attached to the cable cover.

Unpacking the Digital Signage Computer Module

Open the box.

Check that the following items are present and in good condition:

Digital Signage Computer Module

Quick Install Guide

Cable Cover

User Manual CD

Chapter 3 - Touchmonitor Installation

Connector Panel & Interfaces

Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access

the touchmonitors connector panel.

Pictures of the connector panel and interfaces. The OSD connection is in red.

3201L/4201L/7001L

Images of monitor back I/O ports with OSD remote

Touchmonitor Connections to an External Computer

1. Connect the HDMI cable between the monitor and the video source.

2. Connect the USB touch cable between the monitor and the PC.

3. Connect the remote On-screen Display (OSD) via the remote OSD connector seen in red

above

4. Select the correct power cable for your region. Connect it between the AC power source

and the touchmonitors POWER IN connector.

5. The touchmonitor ships in an ON state. Use the remote OSD to access the On Screen

Display Menu.

User Manual– Interactive Digital Signage

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User Manual– Interactive Digital Signage

SW601990 Rev A, Page 8 of 32

Installing the Touchscreen Technology Software Drivers

Elo Touch driver software installation is required for your IDS 01 series touchmonitor in order to

utilize all of the features that are available through the Elo Tray.

Note: Optical Touchmonitors are capable of working independent of the Elo touch driver, but the

Elo Touch features will not be available. It is recommended to install the Elo Touch driver in

order to maximize your Elo Touchmonitor.

Visit the Elo Touch Solutions website www.elotouch.com for:

Updates to the Elo touch driver

Additional touch driver information

Detailed touch driver installation guides

Touch drivers for other operating systems

Chapter 4

Computer Module Installation

Installation

1. Use a Phillips head screwdriver to remove the access cover plate on the back of the

touchmonitor.

2. Slide the Computer Module all the way into the bay until it snaps into place.

3. Tighten the thumbscrews to secure the computer module inside the bay.

a. If any cables are connected to the computer module, a cable security cover is

included with the computer module kit. Install it by attaching the mounting clip

and bracket as shown in the user guide for the computer module and then

fastening the thumbscrews on the cover.

Connector Panel & Interfaces

User Manual– Interactive Digital Signage

SW601990 Rev A, Page 9 of 32

Touchmonitor & Computer Module Connections

1. Press and hold the touchmonitors power button for 2 seconds to turn on the Computer

Module.

User Manual– Interactive Digital Signage

SW601990 Rev A, Page 10 of 32

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