Dimplex Evolve 50 User manual

INSTALLATION AND USER’S GUIDE

7216710100R05

Models

500002573 Evolve 50

500002574 Evolve 60

500002608 Evolve 74

500002563 Evolve 100

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Share the warmth and leave a review.

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IMPORTANT SAFETY INFORMATION:

Read this manual first before attempting to install or use this electric fireplace. Always comply with the warnings and safety

instructions contained in this manual to prevent personal injury or property damage.

To view the full line of Dimplex products, visit www.dimplex.com

Certiﬁed to:

UL 2021, 4th Ed.

2www.dimplex.com

Welcome .................................................................... 3

IMPORTANT INSTRUCTIONS ................................................ 4

Technical Speciﬁcations ....................................................... 6

Electrical Rating ............................................................. 6

Product Reference ........................................................... 6

Product Dimensions .......................................................... 6

Package Contents ............................................................ 7

Optional Accessories ......................................................... 8

Installation................................................................... 9

Placement.................................................................. 9

Installation Instructions....................................................... 10

Electrical Installation......................................................... 12

Heater Hardware Disconnect .................................................. 14

Mirrored Glass Installation .................................................... 15

Media Arrangement ......................................................... 16

Front Glass Installation ....................................................... 17

Operation .................................................................. 18

General Operation .......................................................... 18

Hidden Touch Controls ....................................................... 18

Remote Operation .......................................................... 18

App ...................................................................... 18

Maintenance ................................................................ 21

Remote Control Battery Replacement ........................................... 21

Cleaning .................................................................. 21

Servicing .................................................................. 21

Troubleshooting ............................................................. 22

Wiring Diagrams ............................................................. 23

Warranty ................................................................... 25

Conventions used in this manual:

!NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re,

serious injury, or death.

Table of Contents

NO NEED TO RETURN TO THE STORE

If you have questions regarding the operation of this product or if you require

service, before returning this product to the place of purchase,

For Troubleshooting and Technical Support

OR Toll-Free 1-888-346-7539

Please have your model number and product serial number ready.

Welcome

Thank you and congratulations for choosing to purchase a Dimplex replace.

Please carefully read and save these instructions.

WARNING: Read all instructions and warnings carefully before starting installation. Failure to follow these

instructions may result in a possible electric shock, re hazard and will void the warranty.

Please record your model and serial numbers for future reference. Model and serial numbers can be found on the

label located behind the front glass of your replace.

Model and serial

number label

Model MOD

Serial Number

QR Code label

(behind front glass) for

the Flame Connect App

4www.dimplex.com

When using any electrical appliance, basic

precautions should always be followed to reduce

the risk of re, electric shock, and injury to persons.

These precautions include:

①Read all instructions before using this electric

fireplace.

② This fireplace is hot when in use. To avoid burns,

do not let bare skin touch hot surfaces. The trim

around the heater outlet becomes hot during

heater operation. Keep combustible materials,

such as furniture, pillows, bedding, papers,

clothes, and curtains at least 3 feet (0.9m) from

the front of the fireplace.

DANGER: High temperatures may be generated

under certain abnormal conditions. Do not

partially or fully cover orobstruct the front of the

fireplace.

③ Extreme caution is necessary when the fireplace

is used by or near children or people with

disabilities and whenever the fireplace is left

operating and unattended.

④Young children should be supervised to ensure

that they do not play with the appliance.

⑤The appliance is not intended for use by young

children or infirm persons without supervision.

⑥ Do not operate the fireplace after it malfunctions,

has been dropped, or damaged in any manner.

Disconnect power at the service panel and have

the fireplace inspected by a reputable electrician

before using.

⑦ Do not use this fireplace outdoors.

⑧Never locate the fireplace where it may fall into a

bathtub or other water container.

⑨To disconnect the heater, turn the unit off with

the controls and turn off the power to the heater

circuit at the main disconnect panel.

⑩Do not locate the heater immediately below a

fixed socket-outlet.

⑪Do not insert or allow foreign objects to enter

any ventilation or exhaust opening as this may

cause an electric shock, fire, or damage to the

fireplace.

⑫To prevent a possible fire, do not block air

intakes or exhaust in any manner.

⑬All electrical heaters have hot and arcing or

sparking parts inside. Do not use it in areas

where gasoline, paint, or flammable liquids are

used or stored.

⑭Use this heater only as described in this

manual. Any other use not recommended by the

manufacturer may cause fire, electric shock or

injury to persons.

⑮ Do not burn wood or other materials in this

electric fireplace.

⑯ Do not strike the fireplace glass.

⑰ Always use a qualified technician or service

agency to repair this fireplace.

⑱ Disconnect all power coming to the fireplace at

the main service panel before performing any

cleaning or maintenance.

⑲ When transporting or storing the fireplace, keep

it in a dry place, free from excessive vibration,

and store to avoid damage.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICEABLE PARTS INSIDE

SAVE THESE INSTRUCTIONS

IMPORTANT INSTRUCTIONS

FCC CAUTION: Any changes or modications

not expressly approved by the party responsible

for compliance could void the user’s authority to

operate this equipment.

IMPORTANT INSTRUCTIONS

CALIFORNIA PROPOSITION 65 WARNING:

This product can expose you to chemicals including

nickel which is known to the State of California to

cause cancer. For more information, visit

www.P65Warnings.ca.gov

WARNING:

Remote control contains a small battery.

Keep away from children. If swallowed, seek

medical attention immediately.

Do not install battery backwards, charge, put

in re or mix with used or other battery types -

may explode or leak causing injury.

6www.dimplex.com

Product Reference

File Number: E71416

SKU UL Model Size

500002573 691408XXXX 50"

500002574 691409XXXX 60"

500002608 691410XXXX 74"

500002563 691411XXXX 100"

*where xxxx is a non-safety critical sufﬁx

Electrical Rating

Voltage: 120 V (3-Wire) or 240 V (4-Wire)

Power: 1500W at 120V, 2500W at 240V

Product Dimensions

Technical Speciﬁcations

Figure 1

16.49 in

419 mm

15.82 in.

402 mm

15.00 in.

381 mm

5.79 in.

147 mm

4.34 in.

110 mm

50" model 50.31 in [1278 mm]

60" model 60.31 in [1532 mm]

74" model 74.31 in [1887 mm]

100" model 100.31 in [2548 mm]

50" model 51.41 in [1306 mm]

60" model 61.41 in [1560 mm]

74" model 75.41 in [1941 mm]

100" model 101.41 in [2576 mm]

Figure1

Product Reference

File Number: E71416

SKU UL Model Size

500002573 691408XXXX 50"

500002574 691409XXXX 60"

500002608 691410XXXX 74"

500002563 691411XXXX 100"

*where xxxx is a non-safety critical sufﬁx

Package Contents

Image Description

Quantity

500002573

Evolve 50

500002574

Evolve 60

500002608

Evolve 74

500002563

Evolve 100

Remote Control 1 1 1 1

Bag of Medium Acrylic

Crystals

~1.2 lb

~0.54 kg

~1.5 lb

~0.68 kg

~1.8 lb

~0.8 kg

~2.4 lb

~1.08 kg

Large Acrylic Crystals 12 14 18 24

Driftwood 8 10 12 16

Tumbled Glass Embers ~2.6 lb

~1.2 kg

~3.3 lb

~1.5 kg

~3.9 lb

~1.8 kg

~5.2 lb

~2.4 kg

Firebox 1 1 1 1

Front Glass 1 1 1 1

7.4X10 Hex Key 1 1 1 1

Black Screws

(M4X10, hex button head) 2244

Screw Covers 2244

Mirrored Glass 1 1 1 1

8www.dimplex.com

Package Contents

Image Description

Quantity

500002573

Evolve 50

500002574

Evolve 60

500002608

Evolve 74

500002563

Evolve 100

Power Cord 1 1 1 1

INSTALLATION AND USER’S GUIDE

7216710100R04

Models

500002573

500002574

500002608

500002563

Your input helps to create even better products and experiences.

Share the warmth and leave a review.

dimplex.com/sharethewarmth

We value your feedback!

IMPORTANT SAFETY INFORMATION:

Read this manual first before attempting to install or use this electric fireplace. Always comply with the warnings and safety

instructions contained in this manual to prevent personal injury or property damage.

To view the full line of Dimplex products,visit www.dimplex.com

Certiﬁed to:

UL 2021,4th Ed.

User’s and Installation

Guide 1111

Do not dispose of the suction cup

after installation. Keep it in a secure

location as it will be helpful for

maintenance and service of the unit.

Suction Cup 0 1 1 1

1 ½" Wood Screws 4444

Bubble Level 1 1 1 1

Twist-on

Wire Connectors 4444

Wire Ties 2 2 2 2

*Package contents are subject to change

Description

Model Number

500002573

Evolve 50

500002574

Evolve 60

500002608

Evolve 74

500002563

Evolve 100

XLF Trim Kit

Accessory trim for partially-

recessed installation in 2"x4”

framing.

XLFTRIM50 XLFTRIM60 XLFTRIM74 XLFTRIM100

*Please contact your local Dimplex dealer for inquiries.

Optional Accessories

Placement

!NOTE: It is recommended that the bottom of the unit be mounted between 5" (13cm) and 40" (102cm) from the

ground to maintain an optimized viewing angle of the ame.

WARNING: The top of the replace must be installed a minimum of 24" (61cm) from the ceiling.

The replace must be installed a minimum of 5" (13cm) from the ground.

Installation in a Bathroom

If this unit is installed in a bathroom, it must be protected by a GFCI receptacle or circuit. If a receptacle is used, it

must be readily accessible.

This electrical appliance is NOT watertight. To prevent electric shock, it must be installed as to prevent water from

entering unit, or installed away from showers, tubs, etc. Never locate replace where it may fall into a bathtub or

other water container.

Installation

Installation Recommendations for

Overhanging Objects

For overhanging temperature-sensitive objects, such

as a television, a mantel, or artwork, always follow the

recommendations provided by its manufacturer for

installation over a heater.

Figure 2 provides the overhang clearance

recommendations for the fireplace. Areas above the

fireplace are marked as follows:

•Solid gray box ( ) is subject to temperatures greater

than 65°C (149° F).

•Hatched box ( ) is subject to temperatures greater

than 40°C (104° F).

•Clear box ( ) is subject to temperatures less than

40°C (104° F).

Figure2

10 www.dimplex.com

Installation Instructions

!NOTE: Two people are required for installation.

1. Prepare a wall with a framed opening, following the dimensions shown in Figure 3. The replace can either be

installed partially-recessed (2"x4"frame) or ush-mounted (2"x6"frame).

CAUTION: Decorative nishing material (such as brick) should be limited to ½" (13 mm) overhang to ensure

adequate ow of heated air out of the rebox area.

CAUTION: This replace is NOT load-bearing. Ensure the opening for the replace is framed in such a way that

the weight of the building materials will not create pressure on the top of the replace.

!NOTE: For 2"x4" construction where the unit will be partially recessed, it is recommended to use XLFTRIM kit

(sold separately) to accomodate the protruding portion of the replace.

Figure3

Installation

Figure4

!NOTE: Wiring entry is located on the right side at

the bottom of the rebox. Plan the framing to allow

routing of the power cable to this location.

2. If a trimless installation is desired, remove the

factory trim by removing the screws that secure it.

3. Ensuring a minimum of 18" (47 cm) of slack, route

the supply power wire through a cable clamp (not

included) and in the opening in the back of the unit.

(Figure 4)

4. Lift the rebox into the opening in the frame using the

handles on the back of the replace.

5. Using a bubble level (supplied) ensure that the

replace is level within the framing. Adjust as required.

Grounding

Screw

Cable Clamp

500002573: 50 5/8" (128.6 cm)

500002574: 60 5/8"(154 cm)

500002608: 74 5/8" (189.7 cm)

500002563:100 5/8" (255.7 cm)

2" x 6"

5 1/2" (14.0 cm)

2" x 4"

3 1/2" (9.0 cm)

16"

(40.6 cm)

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